Mommymakeup review for Shipping Tracker by DevCloud
Dec. 16, 2016
Shipping Tracker gets 5-Stars. I had been using Aftership -- then about 6 months ago Shopify started sending out "out for delivery" and "delivered" emails. Documented here: https://ecommerce.shopify.com/c/shopify-discussion/t/how-to-disable-out-for-delivery-and-delivered-notification-emails-348453 I was also using Klaviyo, and the Aftership webhook back to Klaviyo was tight and we were able to send post-delivery personalized emails based on product purchased. But. 6 months later, and I am using MailChimp now that MC has a super tight API integration with Shopify. And I learned that Shopify was sending "delivered" and "out for delivery" emails up to 5 days after the event. Seriously, Shopify? Shopify could not be trusted to send these emails... and after months of frustration, I asked them to disable these 2 emails. In the mean time, Shipping Tracker was released -- and it was significantly less expensive than AfterShip -- and the developer kept adding features!!! ESPECIALLY the app to MailChimp -- so when an order is delivered, you can create a mergefield in MailChimp and Shipping Tracker can tell MailChimp the customer had an order delivered. You then use MC segmentation: "if customer had order delivered and order contained product XYZ, then send email about product XYZ with helpful tips andlinks to video (um, and maybe an upsell ? Use your merchandising judgment for that) Can't say enough great things about the developer and communication and the reliability of the sms and emails. If you are depending on Shopify to send your all-important out-for-delivery and "delivered" emails, your customers are probably confused why you are sending them late. As in days after delivery. Shipping Tracker will solve this issue for pennies per order.