Shipping Tracker by DevCloud
Track your shipments in an easy and fancy way!
Rating
2.7
feedback
21
chart
#14,483
All reviews
Review RSS Feed
June 13, 2025
no support nothing, randomly fails to pick shipping events and update them at order page for customer to track, no reply from developers or support team, after leaving 5 message. NOT WORTH IT.
We are sorry about your issues. Unfortunately, the carriers used for your shipments were not available and dont allow our app to fetch the information needed.
Oct. 22, 2024
Total disappointment. This app is no longer what it used to be. You pay for a service that only works halfway: 3/4 of my tracking numbers are not even traceable. Every time, the same message: 'Shipping tracker was not able to determine your shipping carrier for this tracking code, please check contact support.' And the support? It's incredibly slow, and their responses don’t offer any real solutions. No updates to fix the problem or to add major carriers. I no longer recommend this app; it has become unusable.
We are sorry about your issues. Unfortunately, the carriers used for your shipments were not available and dont allow our app to fetch the information needed.
July 12, 2024
Horrible customer service and billing. They advertise a price for billing and then charge you a lot more. Do not get this app.
We are really sorry about your experience with our app. We have different billing plans according to the amount of fulfillments tracked. No extra charges are applied, please contact us at [email protected] and we are open to refund any extra charge.
April 5, 2023
Great support team if you need any help. They were very fast and efficient in responding to our question and technical support question.
Jan. 19, 2023
BE AWARE!!! They will trick you with the monthly payment but then will charge you thousands of dollars depending on your order volume. In return you will get an app full of bugs with horrible interface. USELESS and I'd give it 0 out of 5 if I could.
We are sorry about the inconvenience, our payment plans are tied to a limit of orders tracked per month and we charge an additional per excess. This is described in our pricing page and in the Shopify Payment Agreement that is accepted when you upgrade your plan. We are open to refund the extra charges and we apologize for the confusion, please contact us for this and any improvement needed in our app. Thanks!
Dec. 2, 2022
I added this app this past Wednesday as a free trial to try and track whether orders that had shipped from my store had been delivered. I noticed today that I was charged $337.26 by this app. I have tried reaching out to Shopify and to the app developer to resolve this issue and nothing has come of it. I was not aware that there were fees involved in a free trial.
We are sorry about this issue, our free trial works with a top limit of orders tracked in the billing plan, you tracked all the orders since 2017 so that trigger the extra charges. We agree to refund the total of the amount and apologize about this issue.
Dec. 2, 2021
BEWARE! If you install the trial this will automatically overwrite any other tracking landing pages you may have already (such as aftership or sendcloud). When you uninstall this app, it will break every single tracking link you have sent out in the meantime. I HUGELY REGRET HAVING even tested this app. I'd be happy to rewrite this review if their support ever gets back to me to fix the damage this trial did.
We are really sorry about your experience with our app, there is an option to disable the tracking page in your store at installation. This feature is enabled to provide a custom tracking option having your customers always inside your site. We can remove all the tracking urls easily but need your confirmation in the App Dashboard.
June 12, 2021
I needed a reasonably priced app to quickly see the delivery status of my orders to identify any possible problems before customers experienced an issue. This app has bonus features of customized tracking pages which is nice. They seem to be continually making upgrades and have been responsive to my questions and requests so far.
Jan. 20, 2021
One of the must have app in the shop ! Get very accurate tracking data, and the price is very correct ! Very reliable and a Support Team very very reactive ! I highly recommend this app !
Jan. 7, 2021
Great app with great support. Many other apps do not correctly work with the Uk Royal Mail postal service (even though they say they do...) but this app actually does! Highly recommend.
May 16, 2020
I just wanted to see the status of just about 20 shipments that happened on one day. I have been waiting for all day, not syncing, but that particular day, and it imported other dates and charged me already 40 dollars. I would like refund.
Hi there, We are really sorry about the issue, the problem was that you run an import for a month (4/15 to 5/15) so our app tracks automatically all the orders. Please contact Shopify so they can run the refund for you. Best
Aug. 9, 2019
Bom aplicativo de rastreamento que funciona com os Correios do Brasil... a tradução ainda não é 100%, mas é só entrar em contato com os desenvolvedores por email que eles resolvem! É bem interessante que o custo do app acompanha o crescimento da nossa loja (www.granarium.com.br) sem causar aumento de custos brusco. Ele envia notificações pros clientes por email a cada passo do rastreio que é "coletado" do site dos Correios, mas não é em tempo real, há um atraso entre o rastreio dos Correios e o feito pelo aplicativo, mas nada que comprometa a funcionalidade principal.
April 14, 2019
Amazing! This is exactly what I was searching for. No payments or what needed. The shipping tool is integrated to my website
Feb. 4, 2019
Amazing app, above all if you are a dropshipper. With this app you can hide where the package comes from, edit the different stages with your own information and send emails to the customers in specific stages of the shipping. The support is amazing and everything works very well. I've tested many tracking apps and this one is the best.
Sept. 18, 2018
Great app! It has come in very handy for my online store, classicturkishtowels.com I'll be recommending this to everyone!
April 26, 2018
Won't be using. I don't want my customers to read: "Your shipping is in transit!" (copied and pasted here from their app customer email) Should read your "shipment". Doesn't look professional to send incorrect English out to my clients and no where was there an option to correct the incorrect grammar.
May 24, 2017
So far we love the way it works and the automated emails and txts to customers about order status. We are still working through a couple of issues, ie : adding sidebar to the tracking page and being able to pull in orders that use a prefix. Nice app though and I;m sure these little things will be worked out.
Jan. 15, 2019
UPDATE I've been using the app for over a year and support was always responsive and efficient. However recently some bugs appeared and I had trouble getting a reply from the developer for quite some time. They eventually made contact and fixed the bug, so everything is working fine again now. I home it stays that way and I don't have to find another app to replace this one.