Varsity Girl review for ShippingEasy

Aug. 11, 2016

Shipping Easy has really streamlined our shipping process. We sell on multiple websites (Amazon, Shopify and BigCommerce) and I am able to see all orders across all sites at once. They make printing packing slips, labels and pick lists a breeze. The pick list feature is especially great because I can pull all of the product at once regardless of what website the customer ordered from. I did not give a fifth star because of the disjointed relationship Shipping Easy has with Endicia. Whenever we have an issue with payment or postage it seems that Shipping Easy always passes the buck to Endicia and Endicia has terrible customer service and bizarre policies. I had to call them repeatedly for a refund of $300 that they owed us after closing our account. It took them about a month and there was nothing ShippingEasy could do. Over all ShippingEasy has been great, Endicia not so much.