All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2018

Have used this app for year, best rates and so easy to use. I have looked into others but always go back to this. Customer service is great, thanks Matthew!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

ShippingEasy has been a terrific app for us, integrated with our Shopify store. Highly configurable, flexible, and powerful. Excellent onboarding and customer support.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Our company loves this new app. It is so easy and user friendly. However, if you do have a question, the chat team is very friendly and knowledgeable and has a quick answer. Highly recommend this app.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

Seamless shipping app to help get my 50+ orders out a day for my small business. Great customer service. Thanks, Matthew

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Their customer service is AMAZING. I needed assistance integrating from USPS to Fed Ex One Rate and they were SO helpful! They were very thorough, went through the whole process with me, and in the end everything worked perfectly.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

I use this app to bring all of our shipping into one easy to use dashboard and print all of our packing slips with one template. Always been very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

I had an issue syncing/authorizing a store, I called the store and did what they said, but it did not work. I then called ShippingEasy, and the woman I spoke with was SUPER helpful. She stayed on the phone with me until the issue was resolved (and it was resolved). I wish I had contacted ShippingEasy first, I could not be more pleased with the customer service :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2018

I love using ShippingEasy because it puts all of our orders in one place so I don't overlook an order accidentally. I love how responsive their customer service is. I love that I can speak to a person whenever I need help, one that speaks English that I can understand. I love that they can talk we through some operation and I have NEVER been made to feel belittled or that I asked a stupid question. Great staff, ShippingEasy!!!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

Fast customer service on the back and never had an issue with this company. We've been using them since 2016!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

ShippingEasy is a great app! And, if you need anything, you can count on their superior customer service. I have contacted them by phone and chat. I would recommend them to anyone who wants to automate their fulfillment.

Using app

3 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 27, 2018

I've used ShippingEasy for years and I love it! I come in each morning and all of my orders are populated and ready to ship. It filters in from Shopify, Amazon, Etsy, Ebay and a few more so I don't have to go chasing orders. They're all in one place! Also, if I ever have a question, I can open a chat window and talk to Matthew, the most HELPFUL customer service guy, and he answers all of my questions, and he's super cool too :) This software is worth the monthly fee as it saves me so much time and hassle, and I can also organize all my shipping carriers in one place too!

Using app

Over 7 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 25, 2018

Great shipping service! Customer support is very knowledgeable and helpful! Would never leave them.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2018

Love this app! We've used it since the beginning of our business because it offered their service for free for small monthly shipments. I enjoy how easy it is to use, the ability to have our logo on our shipping labels, and their customer service is fast and great!!!

Using app

Almost 6 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 20, 2018

Worth the price. Keeps things really organized and the discounts are great. Reps are always really kind and helpful.

Store

DIY PAK

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2018

Josh was very helpful in getting me the info we needed, quickly and efficiently! 5 stars all th

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

This APP has been AMAZING. First of all, it works great and it isn't hard to learn all the tricks. The customer service has always been outstanding and very helpful. We are saving hundreds of dollars a month using this app for our shipping.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

We've been using Shippingeasy for a long time, works great! Jacen just helped us out with an issue (our mistake actually, nothing wrong with the app) really cool and knowledgeable, love the live chat feature.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2018

josh was amazing at helping me fix my issue thanks a lot josh!! we have loved this app since day 1...

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

Starting out as a small e-commerce business has many daunting tasks and shipping was one of them for me. I went with a recommendation from a friend to use ShippingEasy, and I am glad that I did. They have a 1-on-1 onboarding process that helps you get set up. Which is really nice when using a new software.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

I have been using this app for longer than I can remember. The interface and support staff is just fantastic as well. I just got off chat with Melody and she helped me through some issues I was having with customer reviews, fast and solved the issue right away.

Using app

Over 2 years

Total reviews

4

Average rating

4.5