ShippingEasy

June 20, 2018

Great features and great support. We've been using them for fulfillment for a number of years, and just started using the new features like inventory management, which has been a great time saver vs. previous manual methods of allocating orders, doing purchase orders, etc. Support is excellent, almost everyone I get on the phone is friendly and knowledgeable and gets to the root of the problem quickly. Some of the newer features have a bug or two, but they usually get resolved in a reasonable time frame.

June 5, 2019

We have always had great customer service from Shipping Easy! I have always found them to be incredibly friendly and helpful! However, I recently had a snafu that I needed help with and Melody was amazing! Not only was she kind, but she walked me through every step making a difficult task so much easier! Thank you so much!

May 10, 2018

I have been using ShippingEasy for a long time. I'm impressed that when you call with a question a real USA based agent answers the call. That rep usually can answer and resolve an issued without having to be transferred. GREAT SERVICE!!!!!!!

May 10, 2018

We've recently switched from a much more expensive system to shipping easy and are super please so far with how things are working. The customer service team is always available and super helpful, especially Matthew and Isabel- thank you! Being able to integrate multiple stores is helping to keep our business running smoothly

May 9, 2018

This works so well, and was an excellent way to move away from Filemaker. I'm not the most software savvy person out there, and every time I get confused, or need help, they are always happy to do so, and take time with me and are very patient, until I am up and running. Great customer service, and product.

May 8, 2018

Well all I can is that Josh Saved the day! I noticed that some of my customers did not show ship delivery and Josh saved the day. He made worry go away by listening as well as understanding and getting involved. He should be a personal concierge for SHIPPING EASY! I LOVE HIM AND HE RESPECTS FOOTNANNY! Gloria Williams Owner

May 4, 2018

Following a national TV experience we went from Shippo to ShippingEasy. We simply had to to handle the HUGE jump in order volume. And I'm glad we did. ShippingEasy makes it super easy to batch print large numbers of orders at once with a single click. And their customer service is off the charts. Cory patiently answered all of my questions and actually did a lot of the work himself, ensuring everything went smoothly. I highly recommend!

April 16, 2018

Had an issue with printing labels and the representative knew exactly how to solve the issue! Great, Quick, Fast Service! Thanks, Cory.

April 12, 2018

We have just started using Shipping Easy and the customer service that I have received over Chat with Matthew Fox and Bailey, and Adrienne at the call center was AMAZING! They made navigating this new system a walk in the park. I am grateful! I'll recommend Shipping Easy to any business. It's hard to find great customer service, thank you for all your hard work!

April 10, 2018

Shipping Easy is a breeze to use! I love the way it's set up. Syncing your online store is a cinch, and even syncing multiple stores is no problem. Beyond the user friendly app and the features is offers, the customer service is out of this world! There just isn't an issue they aren't able to help you with. :-) Highly recommend to new business owners and established as well. Taylor has helped more times than I can count, and Melody has been great too! Thanks so much SE Team! Rebekah | Old World Kitchen Jonesville, Virginia USA

March 23, 2018

So far, everything has been smooth! The app speeds up our fulfillment process and saves us money. Plus the all-star customer service team is just a call away to talk me through the process and fix any user errors I am experiencing, shout out to Bailey! 10/10 recommend.

March 8, 2018

Spoke to Bryan, very helpful. Great service!

March 8, 2018

This app has been a lifesaver for me! It really speeds up the shipping process and their customer service is top notch! Bailey has worked with me in getting everything set up and has been a HUGE help! If I ever have a question or concern I simply chat or call in and they are right on it. I definitely recommend this app!

Feb. 26, 2018

Great customer service. Salesman sold me on functionality that I said is necessary and unfortunately this software does not have it.

Feb. 22, 2018

These guys answer on the first ring. You can not beat the support. Highly recommended.

Feb. 12, 2018

Jessica G. AWESOME!!! This company knows how to grow and scale. I had a phone appointment Re: their Marketing Feature on Shipping Easy. I was blown away how easy it was to set up all sorts of auto-emails for each of my shipping easy store separately. Now I can follow up on all of my customers with separate auto-emails for each store. This marketing is a winner for everyone who is looking to get it all done within 1 APP ONLY- the Shipping Easy ONLY!!!! TIME SAVER!!!! ALL IN 1 PLACE!!! LOve the customer support....always had a great experience...this is a #1 shipping and marketing company for my business...THANK YOU!!!!! GO ShippingEasy, keep up good work!!!!

Jan. 23, 2018

We've been using Shipping Easy for about 6 months. Any frustrations I had initially were simply due to Amazon's restrictions on 3rd party apps, which is not the fault of Shipping Easy...and really no big deal now that I understand the intricacies of Amazon. The customer support is AWESOME (thank you, Shaquel)! The system is robust and we are now using it with our Shopify account, which seems to be very streamlined. I noticed someone mentioned they cannot create pdfs, but we print pdfs with Shipping Easy all the time and it works great. I've only seen Shipping Easy go down one time in 6 months, but they seemed to recover quickly and it did not affect our shipments being processed in time (I'll admit, it was a little stressful at first, but resolved in time). Shipping Easy also does regular updates to improve the system and respond to customer suggestions, which has been great! They mentioned that they update coding on a weekly basis. I am happy with the program and excited about the potential once I learn how to use all of the features.

Dec. 7, 2017

I have been using Shipping Easy for a couple of years and have it integrated into my Shopify store. It works seamlessly with the order system so that I never actually have to log into Shopify. My orders push directly to shipping Easy and I fulfill them directly from the shipping software. Clyde Bryan and the other customer support techs at Shipping Easy are friendly, knowledgeable and helpful. I highly recommend this app if you are fulfilling your own orders.

Dec. 6, 2017

I think it works great. It seems a little bit complicating, but not too difficult to use it.

Dec. 4, 2017

These guys are AWESOME! Clyde was a world of help to my 1300 pending orders. Amazing customer service, unlike any other. Highly Recommend!