All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)
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5 / 5 Share

Nov. 21, 2017

Completely blown away by Shippingeasy's customer service! I was lucky enough to get help from Clyde and Bryan today! They absolutely killed it. So friendly and super kind. They helped solve my printing issue with ease. I love knowing they are a phone call away. No operator options, just directly linked to amazing SE employees! Keep up the stellar work, Clyde and Bryan! :)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2017

Shaq was amazing! She was patient and funny, and clearly knew how to help me. I am grateful for her help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2017

Love ShippingEasy and the support is always super helpful!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2017

I used ShippingEasy for the sale of my Recoup BEAUTISCOOPs on Good Morning America. James and Bailey were fantastic! Helped me troubleshoot any issues and everything went wonderfully! So well, that I connected my regular website to ShippingEasy to better batch and print my Recoup BEAUTSCOOP orders! :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2017

Bailey and everyone over there at shipping easy are fantastic. I have called them for little things that I feel silly calling for and huge things that they were able to walk me through. They are always nice and make my issue a priority, I am a customer service rep for our business and I really appreciate it when someone treats me the way I treat our customers. When I have to call for help, it is the easiest call to make. Thank you for being Shipping Super Heros.

Using app

Over 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 16, 2017

Just got off the phone with Clyde, over at Shipping Easy Customer Store. We were chatting for over an hour. He answered and solved ALL of my shipping questions. He spend time will updating all of our configurations to maximize the services provided by Shipping Easy. Thanks to his help, we will be able to manage the high sales volume for the upcoming holiday season. Thank you for all your help

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

They answer the phone quickly and always eager to help. The customer service is above and beyond.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

I had a problem and called Shipping Easy. Bailey was the best and solved my issue in under a minute! All of the people I speak to at Shipping Easy [I call often} always are helpful. Best service around!

Using app

8 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

Clyde helped us get all of our shipping rules setup. Great service!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

Shaquel just made the assist of the year! She's a true and I am thankful she picked up the phone today. I really couldn't ask for better support. Thanks again . . . - mm

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

Wow....Shaquel embodies all the values any company would want on their team..a capacity not only to make you feel comfortable on a new app, but a passionate concern for your needs and sometimes silly questions. Thank you Shaquel and ShippingEasy for making our life 'easy' at Sniff and Barkens!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

My experience with Shaq was so easy and professional, she was able to get the problem solved in no time!!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

This a great app for all of those non-tech-savvy people like me. Works very well and makes your e-commerce store look like a pro. Also integrates with your Amazon store which is a great plus. Tech support is on point, ask for Clyde if you need some help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

5+++ I only wish I'd called support day one as they are awesome. Seriously, after one year of using Shipping Easy and loving it, I finally got around to calling support and they helped me create a list of very specific shipping rules that help our orders sort into the best shipping category saving me and our warehouse hours of manual effort and time. I would not run an e-commerce store without this app. There service is over the top as we are preparing to send thousands of orders to fulfill our recent Kickstarter. Bailey and Jessica and all the others I've spoken to this week ...THANK YOU! GET THIS APP. Suzanne Tucker, Founder, Generation Mindful

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2017

I worked with Clyde today and he was awesome!! He helped me get all uploaded and ready to use Shopify. Every time I call in the customer service reps are so helpful and never a long wait to talk to someone! Would recommend Shipping Easy to Everyone!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2017

Bailey was great! Super knowledgable, very informative, and most importantly he was extremely helpful! Cant say enough great things about Shipping easy, the most impressive being the customer service. We have used other services in the past to fulfill shipping services for our company, but shipping easy stands by its name and makes the process EASY!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Great, great, great app and support. I have called ShippingEasy with 5000 questions and incredibly frustrated and their support is phenomenal. The app is actually super simple, has GREAT categorization for orders, uses a super simple and easy process for label printing and packing lists. All around spectacular product. Highly recommend to all.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2017

I had the chance to speak with Bailey today and he has nothing but great knowledge on how to use ShippingEasy to be efficient and effective. There was so much to learn from him but I did not want to consume his entire day. If I need to make another call, I hope I get Bailey on the phone. Thanks for the great work and information.

Using app

8 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Oct. 27, 2017

We LOVE this software. Realistically, it has saved us at least 50% total labor hours in processing our orders on Amazon, Shopify, Etsy, Ebay and other e-commerce platforms. In addition, there is one gentleman who works for ShippingEasy that is about the most exceptional customer advocate we could possibly imagine. If we have had any issues, they get resolved almost immediately. We highly recommend this Shipping Software. (Note: we switched from ShipRush, which we had used for well over 5 years. ShippingEasy is a game changer over our previous shipping software.)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2017

Another great piece of software, it works as advertised. If you need tech support, they are there to help out a moments notice. Thanks ShippingEasy team for your great work!

Using app

Over 6 years

Total reviews

1

Average rating

5.0