All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)
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5 / 5 Share

Oct. 13, 2017

Shipping easy has been a great help to us. When I first signed up with them, I was worried they are just another company which wants to do the absolute minimal except in advertisement. But I was wrong. They helped me to set up everything and fully automate my shipping processes. Now, I have been with them for a couple of years. Every time, I had an issue they were here to help me. Today, I had to call them and spoke with Clyde. He provided an excellent support experience which resolved all my technical issue and get everything going. He also did it professionally. As the customer, I would recommend this company to everybody.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 13, 2019

Matthew was very helpful and quick with what I needed to do switching information on email templates. I couldn't figure it out on my own and within minutes being on chat with Matthew, it was all fixed. Thank you for the great customer service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2017

I have been working with ShippingEasy for 9 months. We process about 300 orders per day with no problems! Corey, James, and Jessica have helped me set up the system to run more efficiently. I recommend the platform and the customer service, both are great!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2017

Shipping Easy as been a great addition to our store, www.manemanagement.com. Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!

Using app

Over 1 year

Total reviews

17

Average rating

4.9

5 / 5 Share

Sept. 5, 2017

ok GOTTA LOVE SHIPPINGEASY - We launched launched last Thursday- and had been with another app (ship station uughhh) for weeks prior to our launch and guess what nothing worked! And No Human contacted us back to help us when everything failed after launch....actually they still havent called back ( 5 days). Now hres the Great News - we got ShippingEasy and CORY a real person made sure that everything was working perfect. THANK YOU CORY! We will stay with the app that works well AND has human contact - because that shows they care and realize that we are people not just app purchasers.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 14, 2022

We've used Shipping Easy for years, more than 5, if that tells you how happy we've been with the company. The software is powerful and flexible and customer service is AWESOME. 10/10 recommend!

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

Cory at ShippingEasy did just that. It was easy. I needed to update several items due to a change in our store and that was a snap with Cory's help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2017

Shipping Easy is the best! Brian just helped me solve an issue that didn't even involve shipping. That just goes to show you the industry knowledge that the team has. They are alway right there to help and each customer service person knows what they are talking about and are quick and friendly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2017

Wish I could put 5+ review as this company is just great! We have been using ShippingEasy for years now. Savings are much better than Shopify shipping. AND, it ties in with multiple stores. Perfect for true drop ship when you need to use another companies name / address to drop ship for your customers. Uses all shipping services, just choose how you want to ship. Updates your store automatically to fulfill your orders which in turn automatically sends an email to your customer with the tracking information. Edit packing slips to show the information you want shown and add your own text, etc. I can't say enough about ShippingEasy. They are just fabulous! https://www.dogcollarfancy.com

Using app

Over 1 year

Total reviews

24

Average rating

4.4

5 / 5 Share

Aug. 21, 2017

ShippingEasy has helped us streamline our shipping SO MUCH! What used to take a large portion of our day now happens in a near instant. Customer service is top-notch, too. Every time we've had a question, they've been there with support to help us through. Highly recommend this app.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2017

BEST SHIPPING APP ... APP NEVER GOES DOWN WE HAVE USED FOR OVER TWO YEARS! EASY TO USE, SIMPLE AND EFFICIENT! Thank you

Store

Treebo

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 10, 2017

I love this shipping app. Their toll free number is printed at the top of every page, making calling them fast and easy. I always get great help every time I have called. The app is user friendly. Thank you for making fulfillment so easy.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2017

Shippingeasy is great! Anytime I had any issues James was always there to help trouble shoot my problems and fix them immediately. Will recommend this to others in my network

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2017

Great way to ship! We were using a different platform before and were constantly having technical issues. We've had no problems with Shipping Easy, and their customer support is quick, effective, and very helpful. Highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2017

Lots of great features, top customer service and good printer integration. Very happy.

Store

Eolove

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2017

When I called, a real person picked up on the 2nd ring! Sat on the phone with Cory for nearly an hour and he was GREAT! Was having trouble with our printer configuration and he waited patiently through three computer restarts and helped us clean up our printer queue. ShippingEasy customer service rocks!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 3, 2017

very helpful ppl work at this company .

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2017

Really great customer support. Cory helped on the line with UPS to get through a complicated set-up process with them. What great customer service. Highly recommend!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2017

Shipping Easy has been awesome for getting our orders out quickly and accurately. The app syncs easily with our store, and we haven't had any problems!

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2017

We are a small fulfillment center that uses Shipping Easy to integrate with our client's Shopify stores to fulfill their orders. The customer service from Shipping Easy has been vital in allowing us to move our business forward! With their help, we have been able to setup the software to run multiple stores and process out client's orders with ease... James, Jessica, and a few other team members have been invaluable! I highly recommend Shipping Easy to help you fulfill your orders!

Using app

5 months

Total reviews

1

Average rating

5.0