All reviews

Rating Breakdown

  • 5
    86% (291 ratings)
  • 4
    4% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 100% (338)
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5 / 5 Share

Jan. 14, 2014

ShippingEasy has by far the best customers of any app. SE support staff is easy to reach, responsive and knowledgeable. he Shipping Easy app easily integrates orders with our Shopify store, allows us to group orders by type, ship domestically and international using USPS, save shipping preferences and much more.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2014

I just started using this app and I am already impressed. I hope that it continues going well. I first downloaded the app, but didn't quite have time to mess with it to figure it out. A rep from shippingeasy called me to set up a time to help walk me through the program. Way to be proactive! Then when we had our appointment she was really helpful and answered all my questions, and even gave me her email address and offer to contact me with a followup call once I used it for a week. Very impressive customer service. Then, using it with shopify is easy. I can ship things through the app and they send a confirmation email with tracking numbers and everything. The labels look very professional too. I hope that things continue to be this great with it.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2013

This app has saved us SO much time. We ship using USPS Priority Mail and the integration between our Shopify store & ShippingEasy is so great. ShippingEasy pulls each order and the product weight directly from our site. Now we can generate & print shipping labels with just a few clicks. I found the interface at ShippingEasy a little bit difficult to use at first. A customer service rep called me after they noticed I'd signed up but wasn't using the service. She was so helpful, showed me how everything worked, and I love ShippingEasy now. Great customer service.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2013

Using Shipping Easy was one of the best business decisions we have made. No more waiting on line at the post office! It is easy to use and the support and training from ShippingEasy was perfect. I highly recommend ShippingEasy without hesitation.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2013

This app was very easy to install and I was able to begin using it right away. Their customer service is fantastic, and within 24 hours of installation I received a phone call to help get me set up. I can't recommend it enough!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2013

I couldn't imagine our store functioning without this amazing app.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

July 24, 2013

I was really skeptical, and thought this was yet another solicitation call which we get tons of everyday. Reluctantly, I let the sales rep walk me through a demo, which showed some promises. I thought the $30 per month fee was kind of high, but then considered that if it can save me at least a few hours each month spent on entering information to print shipping labels on USPS.com, etc, it would be worth it. After trying it for just a few days, I was quite happy with our decision. We not only use it for our Shopify store orders, but also use it to print labels for orders we get from other channels. The discounted rate is especially nice (for example, $12 something for USPS next day Express, v.s like $18 we use to pay before!). The Priority mail rates are comparable to those on USPS.com, but again it's nice to be able to print all your labels in one place. Once they have the UPS integration too (which they told me is within weeks), it will save us even more time! We definitely recommend ShippingEasy.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2016

We've been using Shipping Easy for quite some time, and have found it to be a huge help in streamlining our label and fulfillment process. This allows us to get orders out faster and more efficiently. Whenever we need help, the customer service and support has been excellent! Highly recommend!

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 10, 2013

Great integration with Shopify. Saves me so much time! No addresses to enter by hand - goes right in and then marks orders as shipped and notifies the customer - all in one! My email to customer service was answered right away and they've called to make sure we're up and running well.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2013

I really like ShippingEasy! I've tried other shipping apps for my e-commerce site and encountered major problems with them. Last year I tried something called Order Cup (I think) and had to cancel my "free trial" and ended up losing $50.00 in unused postage that was never refunded back to me despite numerous requests. ShippingEasy has the best customer service and anytime I have a question or issue they are supremely quick at resolving my problem. I also appreciate that they really listen to what their customers are asking for. I requested a tweak to their packing slip format and later saw they had instituted the change in format to exactly what I had suggested. Very responsive sales and customer service team. They are adding UPS and Fed-ex shipping capabilities shortly and this will make them an easy way to ship, pack and track all orders from one source.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2013

The Pros: Easy setup and integration with ecommerce platforms Great rates v2 saw improvements like the ability to manually create orders for your store, group print labels, group as batch, split orders The Cons: v2 saw the removal of the Rates Comparison Wall which was very useful in finding the cheapest rate v2 UX feels alot slower because of all the added steps Don't know if you're able to save package dimensions anymore in v2 Quick ship would be nice to have in v2 Hoping to see FedEx and UPS support soon

Using app

2 months

Total reviews

1

Average rating

5.0