ShippingEasy
ShippingEasy for Shopify -
Rating
4.5
feedback
602
chart
#593
All reviews
Rating Breakdown
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March 15, 2017
Always able to reach a person when calling main number. Love that. This time they had to had a support team member call me back - took less than 10 minutes. Got help from James to solve what turned out to be a slightly technical issue in keeping 3 systems (Shopify - Shipping Easy - Endicia) talking to each other in such a way that resolves issue and keeps me from getting a tech headache (cause tech is not what I do) and in a way that is automated and easy. He kept the language simple, identified the best way to solve the problem and stayed on the line to walk me through until we had a solution in hand. Bravo!
March 9, 2017
Such a great app. We've been using it for 4 years and haven't had a bad experience with it yet. Takes the headache out of order processing. A particular example is when we run our annual Cyber Monday Sale we get 100 orders within a day span. Instead of it taking hours to just print packing slips & shipping labels it cuts the time down to about 15 to 20 minutes...We most definately save the money spend in monthly costs to shipping easy in labor. BIG TIME. Fantastic App!
Feb. 17, 2017
Amazing App and they have AHHHMAZING support. Katy L. is a SHIPPING EASY GURU, she knows the answer to every question. I used to manually create all of my orders on USPS.COM until Shipping Easy found me:) Thank you Shipping Easy, we at blamershoes.com LOVES you! :)
Feb. 17, 2017
The best app for shipping I've used, and the only one I've ever needed. Excellent customer support, low cost and integrates every online store we have (AMAZON, EBAY, ETSY except HOUZZ). Super simple interface makes shipping very efficient - a must for any serious ecommerce store.
Feb. 10, 2017
We've been using ShippingEasy for over 3 years now and have to say, it's been seamlessly efficient and easy to use. The interface is straightforward and allows us to ship our items quickly and in a more organized manner. On top of that, their customer service team is always readily and happily available to answer any question. Definitely recommend this app for your shipping needs!
Feb. 9, 2017
Love this App! It makes it so easy for me to easily integrate sales from my shopify site and Jane.com. Great prices and very easy to use! I highly recommend it!
Feb. 9, 2017
We've been using Shipping Easy for a couple of years. They have been on a path of continuous improvement. We are EXTREMELY happy with this app as we do free shipping and the great pricing is important to us. The company is responsive to customers needs for features and just plain support. We HIGHLY RECOMMEND!
Feb. 9, 2017
Have used Shipping Easy now for almost 3 years, and it keeps getting better! I think it's a pretty intuitive app, love that it auto-fulfills my shipped packages, shows me when my packages have been delivered, shows me orders that have the same mailing address to combine orders, and really saves us time! A must-have app for shipping!
Feb. 7, 2017
Received excellent service on shipping problem and on a minor computer problem that plagued me for days. 5 starts for Taylor at Shipping Easy.
Feb. 1, 2017
Wow! The application is amazing! It allowed us to ship 1200 orders in 1 day from a flash sale - and it was so easy. The best part of it is the customer service. I called, what seems like a million times, and was hand held though everything. Don't hesitate to call - there is no reason to suffer through it! Once I got understood how to use it, it is so simple and gratifying. My favorite features: identifying invalid address (we would have shipped about 20 incorrectly without it), combining orders (it identifies orders to the same address so you can put them together - we have about 100 orders that were combined to 50 shipments), and the amazing sorting capabilities. Bravo - I am a convert!
Jan. 12, 2017
So far, I'm impressed, especially with the support. I've barely touched the surface of what all this can do. Trying to wrap my head around daily "procedures" and "processes" in addition to learning what all ShippingEasy can do for me. I don't subscribe to the inventory management piece of it yet but I am probably going to do that as soon as I master the shipping processes. My DYMO S100 scales works great with it. I set up both a Domestic and International Endicia account. Then, I added the domestic account number and passphrase to Endicia's desktop software so I could also print regular postage stamps too. And Dillon rocked the chat support. Thanks so much.
Jan. 10, 2017
ShippingEasy is so simple and convenient to use! Leaning how to use the site was easy because of their amazing customer service! Many advanced features built in to the site help me manage my store perfectly.
Dec. 21, 2016
This service makes my life so much easier! Integrates easily and auto updates your customers via email (if desired) and my Shopify order info instantaneously. Their support team is easily available via chat or phone and it's nice to speak with the same people regularly. Three words- GROUP IN BATCH.
Dec. 14, 2016
Kate L was friendly, professional and knowledgable. She very quickly assited me with getting set up to ship. I was set up and shipping smoothly within minutes.
Dec. 14, 2016
I love this app, without it I was spending much more and taking so much more time. I highly recommend it. I would really be lost without it.
Dec. 12, 2016
****NEW POST**** Recently, I was able to install the "ConnectEasy" program. Therefore I have updated my rating to a 5/5. I found some time and went to a 3rd party source to download the file. After downloading the program, I restarted and it popped up on my screen. Also, I received a voicemail whom I believe is ShippingEasy customer service. Unfortunately, I was not able to take that call at the time. But the fact that they followed-up on this review (I did not ask), shows how outstanding their customer service is. I will be re-installing ShippingEasy and recommend this over any other Shipping apps on Shopify. ****OLD POST**** This review is based on a Free Trial of Basic. I loved all the features this App had on Shopify! That is, till I attempted to download "ConnectEasy" which seems to be required in order to print labels.. Each attempt at installing this program, I received an internal error from ConnectEasy. It will NOT let me install on my Windows 10 computer. I turned off all my Firewall(s) so that could not have been it. I even asked my neighbor (computer programmer) to come and take a look. She did not know either but mentioned it was related to the program itself. I never had an issue downloading any programs till I came across ConnectEasy. Why must we download a program to print labels? I also have an ebay account and had no issues printing labels because it does NOT require a program to download. I would have loved to continue troubleshooting it but I can't be wasting more time like this.
Nov. 30, 2016
ShippingEasy is THE MOST IMPORTANT APP in my business. Running a subscription box business means you have to be on top of shipping 24/7. ShippingEasy also makes my shipping more affordable with the Flat Rate Green Shipping. Support also rocks!