ShippingEasy

May 10, 2013

I really like ShippingEasy! I've tried other shipping apps for my e-commerce site and encountered major problems with them. Last year I tried something called Order Cup (I think) and had to cancel my "free trial" and ended up losing $50.00 in unused postage that was never refunded back to me despite numerous requests. ShippingEasy has the best customer service and anytime I have a question or issue they are supremely quick at resolving my problem. I also appreciate that they really listen to what their customers are asking for. I requested a tweak to their packing slip format and later saw they had instituted the change in format to exactly what I had suggested. Very responsive sales and customer service team. They are adding UPS and Fed-ex shipping capabilities shortly and this will make them an easy way to ship, pack and track all orders from one source.

May 10, 2013

Saves so much time creating labels! Instead of logging into USPS Click n' Ship and going through all the steps to create a label THEN going back to my store to fulfill and send tracking #s, ShippingEasy does it all for me. Ariel called me right after I activated my account, and then I spoke with Tessa a couple minutes later about a question, and she was SO helpful and really responsive and quick. Not just some random customer service rep, they seem to really care. Can't wait for the reporting to be finished!

April 29, 2013

Integration with shopify and good rates for priority mail. Great customer service as well. Ask for Matt. This is a great shipping solution.

April 25, 2013

Great customer service and help getting us setup. Looking forward to using this system. Aside from helping us be more efficient, the savings on shipping is the best part.

April 22, 2013

Just starting out, but Matt (the sales rep who contacted me) was really helpful right off the bat and did a great job describing the service to me, which was exactly what I needed for my shop. So far everything has been smooth as can be for the setup, installation, etc.

April 18, 2013

The Pros: Easy setup and integration with ecommerce platforms Great rates v2 saw improvements like the ability to manually create orders for your store, group print labels, group as batch, split orders The Cons: v2 saw the removal of the Rates Comparison Wall which was very useful in finding the cheapest rate v2 UX feels alot slower because of all the added steps Don't know if you're able to save package dimensions anymore in v2 Quick ship would be nice to have in v2 Hoping to see FedEx and UPS support soon

April 17, 2013

Shipping easy has worked great for us. The rates really are significantly lower if you go with one of the discount providers. Support has always been excellent. Responses are very fast and helpful.

April 17, 2013

Great company and customer service!

April 16, 2013

ShippingEasy works wonders for me! I save time and money on postage. I don't have to copy and paste addresses or have 10 tabs open on my browser at once. I ship internationally with ease. Best service hands down!

April 12, 2013

Great Support! Simple product that saves me tons of time and helps me stay organized. It's been built to grow with you without breaking your bank. Keep up the good work guys!!

Feb. 6, 2013

Amazing Support. I went to Live Chat, and was answered within seconds, with the problem solved in minutes. (Wasn't there problem, was an issue with the store writing the address wrong). Anyways! Perfect! Give them a go, won't regret it!

Jan. 30, 2013

Easy to use. No monthly fees if you opt for the basic version. Integrates well with Shopify - automatically updates with tracking information. A fantastic shipping tool for small businesses. Customer service is very responsive.

Jan. 29, 2013

Love all the guys at Shipping Easy!! Great customer service, most helpful tech team that we here at The Rage have worked with by far, and Shipping Easy is super easy to use and saves us time and money!! We will be sticking with Matt, Chandler, and all the awesome people at Shipping Easy!!

Dec. 8, 2012

Just switched to Shipping Easy from a previous shipping app. It's far superior in pretty much every way. Much better flow and interface than what I was previously using. Not to mention, still being a company with a relatively small shipping volume every month - the fact that they only charge shipping costs - not an additional fee, is awesome. Very happy with them.

Dec. 6, 2012

I highly recommend ShippingEasy. Their customer service is second to none. They are constantly working to improve their site and give their customers the best possible shipping experience.

Oct. 26, 2012

Extremely user friendly, great customer service. Highly recommended.

Oct. 25, 2012

Super helpful customer service and support!

Oct. 24, 2012

ShippingEasy = Greatest thing since sliced bread. Love them. Always responsive when I need anything. Saves me tens of hours every week!

Oct. 12, 2012

It is so rare to have great customer service from an online company. These folks are really nice, efficient, and made my experience setting up my account very easy and pleasant. They followed up with me and never made me feel bad or pressured. So far I really like the service!

Oct. 12, 2012

I've been using Shipping Easy since April and have really enjoyed their services. Their integration with Shopify means that I never have to copy and paste customer addresses so I won't ever make a mistake. I began using it for its label creation capabilities, but I have been very pleased with the USPS prices - much cheaper than if I were to simply go to the post office. The shipment manager app on my phone is handy for checking on status of shipments when I'm not in the office.