All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)
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5 / 5 Share

April 7, 2020

Love the automation and ability to set up shipping rules to save time. One rule saves my team at least 30-45 minutes a day. Their support is top notch and quick to respond. Questions are quickly addressed through their Chat option and Matthew in Customer Success is a rock star.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2020

We love Shippingeasy! They help us ship like a BIG business, even though we are small biz. They are continually making improvements to their product that allows us to ship even faster and save time & money. The customer services if top-notch. We personally love the Chat option. The Chat employees are not only very knowledgeable, but they are also extremely helpful and willing to go the extra step to help you. We feel like the pricing we get for shipping is the best we can find anywhere. Give them a try! You'll thank yourself. s/o to Melody! Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

Tom (with customer service) was super patient and helpful! I wish all customer service representatives were like Tom!

Using app

Over 8 years

Total reviews

7

Average rating

4.6

5 / 5 Share

March 26, 2020

We use shipping easy to ship our orders and it is great! Their customer service is amazing, the live chat is super quick and simple. You are always connected with someone immediately to help with any challenge you may have and they are also there to help with any changes you need to make to your account.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2020

Great tool to automate shipping, full featured, integrates with many ecommerce platforms and the customer service is top notch!

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2020

The customer support is phenomenal. The ease of use and connect-ability is amazing. We would definitely recommend this app.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2020

Love the customer service I received from Jordon. ShippingEasy is always exploring ways to improve the customer experiance.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

Shipping easy has been super helpful shipping out my items from my shop, and the support has solved all my questions quickly. Thank you!

Store

Wigdot

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2020

Shipping easy is the best shipping app we have used to date. I love the features and ease. Great app!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

I use this app to manage our shipping process through FedEx. The Shipping Easy team has been excellent in helping us match our shipping workflow to theirs. I highly recommend using this app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

This AP WORKS! Used to use a different AP that was costly and had periodic issues. Switched to Shipping Easy and no more problems. Works fast and accurately. Reasonable priced too. Also use the email marketing and it WORKS too! Would recommend this to anyone that wants to automate with accuracy. Love it!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2020

We use this app to print labels and ship out all of our orders. I was trying to connect a second warehouse and Jordan was extremely helpful!

Using app

About 8 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

I use this app to to create shipping labels for packages being shipped out. I really enjoy using this app because Matt and Tom are super helpful! I click on the chat box quite often for any questions or concerns and they are always there to help with anything I don't understand or need further assistance on. I definitely recommend this app for anyone who has a lot of outgoing packages so that you can create one barcode for the mailman to scan that scans in all packages at once.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

I use this app to sync my orders and ship, I haven't used it that much yet. However the customer service is great!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

I worked with Brandon Harrison today just after installing the application....Knowledgeable isn't a word I would use because the word doesnt carry enough credit!! If I need to ever call back I sincerely hope I get him or another rep just like him

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Shipping easy has been a pleasure so far. It allows us to ship with easy. We can compare prices from different carriers in a simple single window. It also gives us the chance to do marketing as well. We can email customers coupons if they sign up for email alerts. We can send reminders to shop again if customers haven't visited us in a while. We can send automated emails for customers after making a purchase with a coupon included to come back and shop again. The best part of it all is their customer service. They have a U.S based phone number with English speaking customer service reps that will answer all of your questions. If you don't like to talk on the phone they also offer chat assistance and the good ol' email if you're feeling brave. Thank you Shippingeasy Team.

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Customer service is great and always helpful when I'm in a bind. The chat function is quick and gets me back on track in minutes!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

I am THRILLED WITH THEIR CUSTOMER SERVICE! I am so computer illiterate and every single time I've called someone has immediately answered and treats you like a friend that is super smart and wants to help you succeed. Not only have they helped me navigate my issues they have educated me on excel and walked me through the process. I am so thankful I went with these guys. Being a new business, I need all the help and education I can get! I feel like a have a team-mate in them.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

Great app with EXCELLENT customer service. So far it does everything we need it to do. Whenever we have a problem I just call or chat with them and they help me figure it out.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

It is easy to use and if you have any problem there is a chat with excellent customer service. I recommend ShippingEasy

Using app

Over 4 years

Total reviews

1

Average rating

5.0