All reviews

Rating Breakdown

  • 5
    86% (291 ratings)
  • 4
    4% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 100% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2019

We ship over a thousand packages a week and I have never had anything but a great experience with their software and customer service. It's refreshing calling a company and getting a real person immediately. Highly recommend to anyone.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2019

I "chatted" with Matthew and Melody regarding some various tasks and they each AWESOMELY helped me through the steps! Very thourough, very personable (as personable as you can be through a chat page) and got my questions answered quickly! YAY! Shipping Easy rocks!

Using app

Almost 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

March 22, 2019

App effective at printing & shipping logistics. Support was amazing with helping to solve an obscure technical bug, Tom is fantastic.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Great app! I've used shipstation, ship hero, and now shippingeasy and it's definitely the best for inventory management. Makes keeping track of inventory across multiple channels easy and streamlined. Shipping is easy and I love that I can dropship from Amazon FBA for website orders. Customer service is really helpful and quickly resolve any issues that ever come up.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

Customer Success is very responsive and helpful! Chatted with Matthew today and he was very informative! Great experience so far!

Using app

Almost 3 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 30, 2019

Customer Service team has been quick to help with app features as our business changes. We are familiar with several shipping apps and thus far this one has best met our needs.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Great app to keep track with all your channels! Great customer service! They are very helpful and very responsive.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

The app makes shipping much easier, and helps save some money. The customer support is excellent and really makes the app worth it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

I use this app to print all of my postage. Commercial Base pricing is as good as it gets- coupled with excellent tech support!!!!!! updated- 2022- Still loving the ease of shipping easy!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Wow! Just WOW! This app truly is amazing with all that it can do to manage, sort, filter, and help you deliver with labels, shipping management and so much more. But the real secret (and amazing part) about ShippingEasy is their incredible support staff. You can talk to a real person. And everyone I've spoken with has been very competent and helpful... even for complex questions. They'll spend hours on the phone with you, if needed, to make sure you're successful with the app and what you need for your business. With folks I've spoken with like Isabela, Ray, and Emma, I've never left a conversation without problems solved and my business continuing to make money. Highly recommended.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

Have used this app for year, best rates and so easy to use. I have looked into others but always go back to this. Customer service is great, thanks Matthew!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

ShippingEasy has been a terrific app for us, integrated with our Shopify store. Highly configurable, flexible, and powerful. Excellent onboarding and customer support.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Our company loves this new app. It is so easy and user friendly. However, if you do have a question, the chat team is very friendly and knowledgeable and has a quick answer. Highly recommend this app.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

Seamless shipping app to help get my 50+ orders out a day for my small business. Great customer service. Thanks, Matthew

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Their customer service is AMAZING. I needed assistance integrating from USPS to Fed Ex One Rate and they were SO helpful! They were very thorough, went through the whole process with me, and in the end everything worked perfectly.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2018

I use this app to bring all of our shipping into one easy to use dashboard and print all of our packing slips with one template. Always been very helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

I had an issue syncing/authorizing a store, I called the store and did what they said, but it did not work. I then called ShippingEasy, and the woman I spoke with was SUPER helpful. She stayed on the phone with me until the issue was resolved (and it was resolved). I wish I had contacted ShippingEasy first, I could not be more pleased with the customer service :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

ShippingEasy is a great app! And, if you need anything, you can count on their superior customer service. I have contacted them by phone and chat. I would recommend them to anyone who wants to automate their fulfillment.

Using app

3 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 27, 2018

I've used ShippingEasy for years and I love it! I come in each morning and all of my orders are populated and ready to ship. It filters in from Shopify, Amazon, Etsy, Ebay and a few more so I don't have to go chasing orders. They're all in one place! Also, if I ever have a question, I can open a chat window and talk to Matthew, the most HELPFUL customer service guy, and he answers all of my questions, and he's super cool too :) This software is worth the monthly fee as it saves me so much time and hassle, and I can also organize all my shipping carriers in one place too!

Using app

Over 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 20, 2018

Love this app! We've used it since the beginning of our business because it offered their service for free for small monthly shipments. I enjoy how easy it is to use, the ability to have our logo on our shipping labels, and their customer service is fast and great!!!

Using app

Over 3 years

Total reviews

8

Average rating

5.0