ShippingEasy

Aug. 5, 2019

Great app for creating shipping labels and packing slips - and really diving deep into your shipment of packages. ShippingEasy helps your business if you have more than 1 location, you can set custom filters to "separate" the orders based on location, select items, etc. You can split orders as well if the order is too large to fit in one box, plus edit the order slightly and input manual orders and do re-ships. Very easy to use, many customizable options. We've contacted Customer Support via the chat option, and it's always been quick for a live person to help you with your issues. Only problem is sometimes when using on more than one computer, there may be a ConnectEasy software issue - but most of it is changing the settings and knowing how to set it up correctly. Great app, definitely recommend.

Aug. 4, 2019

Looked around for a very long time for a shipping app that was not only user friendly, but did not require a lot of setup. Tried shippinng easy and WHAM, found the one. Super simple setup and we use it daily.

Aug. 1, 2019

I called to ask questions on how to make a new package listing, and Jordon, helped me out. He answered all my questions and took the time with me when I had questions. I am very happy with this service. Thank you Shari White

July 26, 2019

I would recommend Shipping Easy to anyone and everyone. Also, if you provide customer service, you need to call their HQ and take a course from them. It's stellar and their team is very knowledgeable! Tom helped me with a problem we were having with product description for international shipments. He stayed with it until he had a solution. It made my weekend!

July 23, 2019

We've been using ShippingEasy since the fall of 2016 and are extremely pleased with their service and customer support. We would recommend this to all that are looking to have all their sales pulled into one source for shipping...it's like their name says - ShippingEasy!

July 16, 2019

We use Shipping Easy everyday, and it is a fairly easy app to navigate. On occasion a question will pop-up for us and we need to ask a customer care representative. Today, for instance, was one of those days and I had the pleasure of chatting with Tom on some things that I could not figure out. Tom was patient, very helpful, and able to help me trouble-shoot my situation. He also made sure that he had addressed everything before I closed out so that everything was flowing smoothly. So thanks Shipping Easy for being one of my daily workhorses and thanks for having someone like Tom if I ever need assistance. Communication is everything!

July 16, 2019

We just had to use customer service chat for some syncing help and Tom was amazing. It was fast, helpful and he stayed with us the whole way. This app is highly recommended!! We couldn't go about our day-to-day business without this app.

July 16, 2019

Shipping easy always has great customer service. Today Tom went above and beyond to help me with a payment issue I was having . Definitely recommend this service.

July 16, 2019

We've used shipping easy for over 4 years. Never had a major issue that couldn't be corrected almost instantly. Customer service is AMAZING whether it be by message or phone! Thank you for making things easier!

July 11, 2019

I've used ShippingEasy pretty much every day for the last 2 years and love it. Great customer service and easy to use. And it's recommended on The Product Boss podcast for product biz entrepreneurs.

July 10, 2019

We use shipping easy to send out our books and it works great! Everything syncs in and it is very user-friendly. Today I used the chat feature to speak with Tom who helped me get an email campaign set up, he was very helpful and I always love sites that have a chat feature rather than having to make a call! Thanks Tom and Shipping Easy!

July 8, 2019

Tom helped me today and walked me through everything and was patient and answered all of my questions and concerns and even gave me a few pointers! Awesome service!

July 8, 2019

Shipping Easy is exactly right! It meets all my shipping, inventory and marketing needs. Great customer service

July 3, 2019

I used the chat feature today and Tom was the representative who helped me. I sent him my problem and the invoice number for the order. I got 2 phone calls and had to fix an issue on another computer. I honestly forgot I opened the chat. I came back to my desk and the issue was fixed without needing anything further from me and he didn't press with are you there. Just waited patiently. Thank you, Tom, for making one of my issues of the day the easiest fix!

July 3, 2019

Without even talking about the app, I'd like to recognize the customer service team at Shipping Easy. Micah is the sh*t, he's saved me essentially hours of time with some quick tweaks, rules, and adjustments that I couldn't do on other shipping apps. With us transitioning to fulfillment for other stores this app has helped us immensely. Thanks, Y'all

June 27, 2019

I tried another shipping app and they only offered chat and email support. There are so many little issues that can come up that are complex for someone that does not deal with all of the rules for each of the carriers. Shipping Easy offers phone support and they usually answer on the second ring or sooner without prompts like "push 1 for support". It is a human answering the phone. I recently worked with Donovan and he went above and beyond trying to solve my issue. It is a great service for the price. They also have inventory and other services integrated which can save you some money and headaches down the road. Get the service and don't think twice.

June 27, 2019

I have been using this app for 1.5 years and have only had a few small issues. Customer service support chat is helpful, efficient, and responds quickly. A good interface with Shopify. Overall, a great choice for our medium sized business shipping needs.

June 26, 2019

Love this app. The app works great with Shopify and Amazon. This simplifies our shipping a lot! Customer service is great.

June 26, 2019

I've been using ShippingEasy for several years now, I sell on Etsy, Amazon, Walmart and Shopify and have all my orders come into the ShippingEasy app and ship from here. Love all the features that are offered to keep track of shipments and find those that might be delayed. I'm now taking advantage of the inventory bundles and can rely on them to provide great training information in the form of documents and video and if I still don't understand I can always reach out to their amazing customer service department. Wanted to thank the team at ShippingEasy for helping my business run smoothly and helping me to grow. I appreciate all you do.

June 26, 2019

Works as advertised, seamless integration, etc.... and the support team is live human beings who can be reached easily. (Note: You don't get live support with the free plan.)