All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (39 ratings)
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5 / 5 Share

June 25, 2019

Must use if you need to ship products to your customers. Shipping Easy is EASY and the support is Amazing.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2019

When I called in Jordan was able to help me get to the root of my issue within 2 minutes. I appreciate the knowledgeable support offered every single time.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2019

Very happy with the quick and courteous response from Tom Khuu on my issue to remove orders from a shop and archive that shop. He understood my needs, asked the appropriate questions and handled it much quicker than anticipated. Thank you very much, Tom!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2019

I’ve been using shipping easy since 2015, when I first started my store. I’ve never had any problems with it and any time I did have questions, their customer service was super easy to contact and were always helpful. The main reason I’m writing this review is because I needed help with some change in info and Jordon was able to help me in less than 2 minutes. He was awesome and helped me with exactly what I needed — very knowledgeable. So, I would highly recommend and HAVE recommended shipping easy to everyone and anyone who needs a reliable shipping middle man!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2019

THIS APP SAVED US! Katelyn and the crew at shipping easy saved us from single printing on Shopify. What took me 4 hours, now takes me 20 minutes! I am amazed in a happy way :) They are incredibly helpful and available.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2019

This app has always performed beyond any other I've used. Customer service is also excellent, prompt, courteous. Couldn't be more happy!

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2019

The best app for fulfillment management and when I needed support Evan was great and very knowledgeable.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2019

Great customer service. Very little wait time. We've used ShippingEasy for several years and have been able to do most everything needed through this app. It's easy to learn and has some great features including the inventory tracking. Definitely recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

I talked with Jor'Don on the phone today over some Brazilian matters. No, we weren't discussing his waxing blunder- but I was inquiring about the changes to Brazil Shipping regarding the new Tax ID notifications for 2020. Jor'Don gave me some jazzy hold music while he went to bother "the man" and get an adequate answer for me. I was toe tapping and having a great time- and then he interrupted me to let me know exactly what I needed to do to ensure my packages got to Brazil. Jor'Don was wonderful and he had the kind of smile you could feel through the phone. Shipping Easy is A++ and has always had stellar service. Thanks SE!!

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2019

ShippingEasy is extremely user-friendly and the reports are great. I must, however, speak on my customer service experience. Mattew was AWESOME!!! He was patient, very helpful and extremely knowledgable! I am not exaggerating when I say he was with me through my printer issues non-stop for almost four hours. He was never ill-tempered or short with me. I am pretty tech savvy and neither one of us good figure it out! We finally did after much uninstalling and reinstalling and closing and deleting and much more. He finally figured it out and because of the experience today I will know what to do the next time this happens. Thank you so much, Matthew! ShippingEasy, you have a ROCK STAR! Eve Beanstalk Hair Growth

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2019

ShippingEasy has been life-changing in improving the efficiency of speed of our packing and shipping process. I love being able to customize the labels with item names and the countless ways to sort, filter, and categorize. I also am so impressed with the reporting features as well as the inventory management and email marketing. 5 stars all the way.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2019

Working great so far, web app performance is much better than some of the competition. Customer support was very patient helping us with a printer driver issue.

Using app

16 days

Total reviews

4

Average rating

4.5

5 / 5 Share

June 6, 2019

My company uses this app to ship all our domestic web orders using our FedEx account. I like how it can be set up with a zebra printer and the labels are automatically printed and sent to the printer from any computer. The batch order printing saves us a lot of time.

Using app

Over 1 year

Total reviews

5

Average rating

4.4

5 / 5 Share

May 31, 2019

This platform has been able to support our growing business wonderfully. Whenever I need anything their customer service has been so helpful. I would recommend. I enjoy the easy interface and the ability to make labels so quickly when we need them.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2019

Great app, works seamlessly with Shopify and Amazon! Syncs everything together and superb customer service!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2019

I love this, it picks up all my order for all the places I sell online in one place, customer service is AWESOME!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2019

I have been shipping product around the globe since 1994. As the internet evolved and made its way into the world technology evolved and apps were born. 2019 we have so many choices and so many reviews... some we know are fake, some we know are real but we all want what is best for our business. When it comes to reviews, I leave the good, the bad, and the ugly, unlike those that just had a bad day and then wanted to let the world know they had a bad experience. Most of the bad is from people that just do not get it and should not be in the technology realm. I can tell you I am a techno junky, I do not like to listen to a lot of reviews, however if this helps anyone like it would me then so be it. I go back to the day and time when you had to have a custom program written and integrate into your shopping cart. It wasn't pretty but way more efficient than one at a time. This was the difference of taking all weekend to pack 30 orders and barley get them out Monday afternoon. Since then with more demand and needs for our customers more apps started popping up. I tried almost every single one of them. Most were so incredibly complicated it still took forever to ship product effectively. When we hit 150 plus orders a day, 7 days a week, we finally found Shippingeasy. And wow does the name fit well! It literally blows the competition out of the water! Not only is it easy, but the tech support when and if it is needed is mind blowing and should be a industry standard in customer service. The people have even helped me with issues that did not have to do with there software! This is unheard of! The support is instant! and the support is personable! The internet needs to learn from these people! Thank you everyone at Shippingeasy! We have set our standard to yours. Be well! EarthDye

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2019

They have great customer service and unbeatable rates. Very helpful with any problem that might arise. Would definitely recommend it

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 14, 2019

Unmatched customer service! Super helpful articles. Every rep I've spoken to has been friendly and knowledgeable. (Emma helped us get SKUs up and running in no time, Evan was great with helping out with bundling SKUs properly) And the ShippingEasy website itself is simple to navigate and learn.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2019

Shippingeasy has been my favorite shipping program. I have been using them for over 5+ years at their beginning stages. The platform itself is easy to use and works flawlessly for my operations. Customer support has been amazing when I experience any issues. From easy chat support or phone call, shippingeasy will be there for you. They helped with integrations as well and everyone there is down to earth. Appreciate yall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0