All reviews

Rating Breakdown

  • 5
    86% (291 ratings)
  • 4
    4% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 100% (338)
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5 / 5 Share

March 23, 2018

So far, everything has been smooth! The app speeds up our fulfillment process and saves us money. Plus the all-star customer service team is just a call away to talk me through the process and fix any user errors I am experiencing, shout out to Bailey! 10/10 recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2018

Spoke to Bryan, very helpful. Great service!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2018

This app has been a lifesaver for me! It really speeds up the shipping process and their customer service is top notch! Bailey has worked with me in getting everything set up and has been a HUGE help! If I ever have a question or concern I simply chat or call in and they are right on it. I definitely recommend this app!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2018

Great customer service. Salesman sold me on functionality that I said is necessary and unfortunately this software does not have it.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

These guys answer on the first ring. You can not beat the support. Highly recommended.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

We've been using Shipping Easy for about 6 months. Any frustrations I had initially were simply due to Amazon's restrictions on 3rd party apps, which is not the fault of Shipping Easy...and really no big deal now that I understand the intricacies of Amazon. The customer support is AWESOME (thank you, Shaquel)! The system is robust and we are now using it with our Shopify account, which seems to be very streamlined. I noticed someone mentioned they cannot create pdfs, but we print pdfs with Shipping Easy all the time and it works great. I've only seen Shipping Easy go down one time in 6 months, but they seemed to recover quickly and it did not affect our shipments being processed in time (I'll admit, it was a little stressful at first, but resolved in time). Shipping Easy also does regular updates to improve the system and respond to customer suggestions, which has been great! They mentioned that they update coding on a weekly basis. I am happy with the program and excited about the potential once I learn how to use all of the features.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2017

Completely blown away by Shippingeasy's customer service! I was lucky enough to get help from Clyde and Bryan today! They absolutely killed it. So friendly and super kind. They helped solve my printing issue with ease. I love knowing they are a phone call away. No operator options, just directly linked to amazing SE employees! Keep up the stellar work, Clyde and Bryan! :)

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2017

Shaq was amazing! She was patient and funny, and clearly knew how to help me. I am grateful for her help.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2017

Love ShippingEasy and the support is always super helpful!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2017

Bailey and everyone over there at shipping easy are fantastic. I have called them for little things that I feel silly calling for and huge things that they were able to walk me through. They are always nice and make my issue a priority, I am a customer service rep for our business and I really appreciate it when someone treats me the way I treat our customers. When I have to call for help, it is the easiest call to make. Thank you for being Shipping Super Heros.

Using app

About 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 16, 2017

Just got off the phone with Clyde, over at Shipping Easy Customer Store. We were chatting for over an hour. He answered and solved ALL of my shipping questions. He spend time will updating all of our configurations to maximize the services provided by Shipping Easy. Thanks to his help, we will be able to manage the high sales volume for the upcoming holiday season. Thank you for all your help

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

I had a problem and called Shipping Easy. Bailey was the best and solved my issue in under a minute! All of the people I speak to at Shipping Easy [I call often} always are helpful. Best service around!

Using app

8 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

Shaquel just made the assist of the year! She's a true and I am thankful she picked up the phone today. I really couldn't ask for better support. Thanks again . . . - mm

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

This a great app for all of those non-tech-savvy people like me. Works very well and makes your e-commerce store look like a pro. Also integrates with your Amazon store which is a great plus. Tech support is on point, ask for Clyde if you need some help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

5+++ I only wish I'd called support day one as they are awesome. Seriously, after one year of using Shipping Easy and loving it, I finally got around to calling support and they helped me create a list of very specific shipping rules that help our orders sort into the best shipping category saving me and our warehouse hours of manual effort and time. I would not run an e-commerce store without this app. There service is over the top as we are preparing to send thousands of orders to fulfill our recent Kickstarter. Bailey and Jessica and all the others I've spoken to this week ...THANK YOU! GET THIS APP. Suzanne Tucker, Founder, Generation Mindful

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Great, great, great app and support. I have called ShippingEasy with 5000 questions and incredibly frustrated and their support is phenomenal. The app is actually super simple, has GREAT categorization for orders, uses a super simple and easy process for label printing and packing lists. All around spectacular product. Highly recommend to all.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2017

We LOVE this software. Realistically, it has saved us at least 50% total labor hours in processing our orders on Amazon, Shopify, Etsy, Ebay and other e-commerce platforms. In addition, there is one gentleman who works for ShippingEasy that is about the most exceptional customer advocate we could possibly imagine. If we have had any issues, they get resolved almost immediately. We highly recommend this Shipping Software. (Note: we switched from ShipRush, which we had used for well over 5 years. ShippingEasy is a game changer over our previous shipping software.)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2017

Shipping easy has been a great help to us. When I first signed up with them, I was worried they are just another company which wants to do the absolute minimal except in advertisement. But I was wrong. They helped me to set up everything and fully automate my shipping processes. Now, I have been with them for a couple of years. Every time, I had an issue they were here to help me. Today, I had to call them and spoke with Clyde. He provided an excellent support experience which resolved all my technical issue and get everything going. He also did it professionally. As the customer, I would recommend this company to everybody.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 14, 2022

We've used Shipping Easy for years, more than 5, if that tells you how happy we've been with the company. The software is powerful and flexible and customer service is AWESOME. 10/10 recommend!

Using app

Over 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 21, 2017

ShippingEasy has helped us streamline our shipping SO MUCH! What used to take a large portion of our day now happens in a near instant. Customer service is top-notch, too. Every time we've had a question, they've been there with support to help us through. Highly recommend this app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0