All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (39 ratings)
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5 / 5 Share

April 5, 2019

ShippingEasy has a great customer support team, they are always there when you need them, and very friendly too!

Store

P.volve

Using app

About 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

April 1, 2019

We ship over a thousand packages a week and I have never had anything but a great experience with their software and customer service. It's refreshing calling a company and getting a real person immediately. Highly recommend to anyone.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2019

I "chatted" with Matthew and Melody regarding some various tasks and they each AWESOMELY helped me through the steps! Very thourough, very personable (as personable as you can be through a chat page) and got my questions answered quickly! YAY! Shipping Easy rocks!

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 22, 2019

App effective at printing & shipping logistics. Support was amazing with helping to solve an obscure technical bug, Tom is fantastic.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2019

Not only does the app simplify all your shipping needs but the customer service is amazingly helpful! Great Job Shipping easy!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

My company, Trinitybamboo.com, ships Free Samples to our customers using FedEx. To accomplish this, we have had to print our orders from Shopify and enter them manually into FedEx. My goal was simple: Have the ability to print FedEx labels directly from within Shopify. After doing a bit of research, I chose to try ShippingEasy. Literally, within 2 minutes of signing up for the app, my phone rang and a support specialist introduced himself and asked if I wanted help setting up the app. Over the next half hour I had the app installed, received training, and had printed my first label. Fantastic customer service...great app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Ive been using shippingeasy for about a half of year, even before i had shopify. I love them. I love the live chat they always have. Its extremely helpful and the customer service is exceptional. I REALLY appreciate that. Also, its easy to use! I cant think of any drawbacks honestly.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Great app! I've used shipstation, ship hero, and now shippingeasy and it's definitely the best for inventory management. Makes keeping track of inventory across multiple channels easy and streamlined. Shipping is easy and I love that I can dropship from Amazon FBA for website orders. Customer service is really helpful and quickly resolve any issues that ever come up.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

I've looked into at least 10 different apps for inventory management and orders dispatch and finally found what I was looking for. Easy, fair price and most of all AWESOME customer support

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 4, 2019

Customer Success is very responsive and helpful! Chatted with Matthew today and he was very informative! Great experience so far!

Using app

Almost 6 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 30, 2019

Customer Service team has been quick to help with app features as our business changes. We are familiar with several shipping apps and thus far this one has best met our needs.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

This service from the tech support is everything! They are always available when I need them. They help keep our business running smoothly day in and day out.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Great app to keep track with all your channels! Great customer service! They are very helpful and very responsive.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2019

ShippingEasy is a great app for keeping track of all your shipping on multiple channels. I used it for my website, eBay and Etsy and it always did well. I really like the ability to print out multiple packing slips and labels at one time. And the postage pricing seems the same as other apps. I also used their inventory app (which is $9 extra) and liked it. The inventory part does need a few improvements (just seems like it takes too many steps on some processes, and it didn't import the UPCs). it is a new addition to their main app which is the shipping, but they're definitely doing well with it. Overall, I would recommend this app if you're looking for an app to manage your shipping from several different channels. And really, if you're selling on multiple channels, you really need to invest in some program to help you keep up on everything. The only reason I switched to a different app is that I'm currently needing something that also handles listing on multiple channels as well as more in-depth inventory management. But I would definitely consider using ShippingEasy again if my needs change.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2018

This App is a life saver when it comes to shipping. The shipping rules are very easy to setup and are insanely helpful. Their staff has also been amazing to work with whenever we have issues. If you have a Shopify store this app is a must!

Store

SCNT

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

The app makes shipping much easier, and helps save some money. The customer support is excellent and really makes the app worth it.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

The app works very well. Takes a bit of time to figure out some of the details. The support team is great! They are very helpful and willing to help you with questions.

Using app

About 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 29, 2018

While in the process of setting up our store we had some questions. Every time we reached out to customer service we got someone to talk to immediately. All customer service staff is very friendly and patient. In particular Micah was always able to help us adequately thanks to his knowledge and excellent communication skills.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

I use this app to print all of my postage. Commercial Base pricing is as good as it gets- coupled with excellent tech support!!!!!! updated- 2022- Still loving the ease of shipping easy!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Wow! Just WOW! This app truly is amazing with all that it can do to manage, sort, filter, and help you deliver with labels, shipping management and so much more. But the real secret (and amazing part) about ShippingEasy is their incredible support staff. You can talk to a real person. And everyone I've spoken with has been very competent and helpful... even for complex questions. They'll spend hours on the phone with you, if needed, to make sure you're successful with the app and what you need for your business. With folks I've spoken with like Isabela, Ray, and Emma, I've never left a conversation without problems solved and my business continuing to make money. Highly recommended.

Using app

13 days

Total reviews

2

Average rating

5.0