Potions review for Shippit | Shipping & Delivery
May 28, 2020
One of the best services out there! I was deeply worried because all our national couriers in Malaysia were not shipping to Singapore or were on holiday during Eid. So when orders came in, we did not want to turn them away or make our customers wait for weeks! By some miracle I came across Shippit! So I messaged them on Facebook and got a reply around 9am, and to my delight their couriers were still shipping! I was asked to provide them with my email and mobile number, and within minutes, they called to help me set up and integrate my account with shopify via Zoom! John was incredibly helpful, he patiently explained how to make a complete order via the app. Within half an hour we were done with the set up and mini tutorial. And within 3 hours of the setup and order, on the same day, my parcel was collected! Yes, 3 hours. And the parcel was sent to a customer in Singapore within 6 days despite the lockdown and holidays. The system also manages your tracking numbers by automatically updating all Shopify orders, this saves us the time and hassle of manually updating each order. The best part is you are able to adjust the weight of your parcel! So you get an accurate cost from the courier. So, thank you Shippit and John for helping us during these highly stressful times. This is definitely the shipping app to get! Cheers! Sharmini Joy Ramani Co-Founder, Potions www.shop-potions.com
Hi Sharmini, Thank you so much for taking the time to leave your positive review! I am so glad to hear that the Shippit experience, including integration and courier pick up, were seamless. Everybody at Shippit, including John, work extremely hard to receive positive praise from merchants like yourself. I will be sure to pass on the message to John and our team. We look forward to continuing to work with you to grow your business. Best wishes, Sarah Shippit
