Shippit | Shipping & Delivery
Shopify Shipping Australia | Multiple delivery options
Rating
3.3
feedback
126
chart
#2,068
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
1%
-
Less than a month
6%
-
Less than a year
46%
-
More than a year
45%
Reviews Summary
The reviews for the Shippit app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include easy integration with Shopify, competitive rates, intuitive interface, and good customer support. However, negative aspects highlighted by users include issues with carrier disappearances, lack of compatibility with certain shipping providers like Australia Post, misleading free plan information, poor customer service, delays in refunds, and technical issues with the app functionality. Some users also mentioned challenges with getting immediate assistance and difficulties in resolving issues with missing packages.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 8, 2025
PLEASE THINK CAREFULLY IF YOU DON'T WANNA LOSE YOUR MONEY!!! Subscription is very misleading. We recently found out their pricing is expensive, we switched to different app in April. Then we removed Shippit. Upon uninstalling the app, we thought subscription should be cancelled too. But NO, they still charge us next billing cycle. What more annoying is, we reach to their support team to cancel the subscription, been waiting for 2 business days and no response yet. We then open another ticket hopefully for them to get attention, but they haven't answered back either. App like this shouldn't be allowed on Shopify.
Jan. 13, 2025
App is misleading. No free plan available. 30 day free trial. Should state "Free Trial Available" like every other app is required to do. Waiting until after installation, creation of account and collection of personal and store info to give notice that it is simply a 30 day trial is dishonest business.
Nov. 28, 2024
Their carrier disappeared after 5 days of waiting and they charged me a $0.55 for a service fee. Nobody responded as well when I approached their support. Use them at your own risk!
April 28, 2024
Not Compatible with Australia Post unless you have an account with credit for Australia Post. Makes a lot of extra work Not Recommended. Very disappointed business owner
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