Shippit | Shipping & Delivery
Multi-carrier shipping from one platform
Rating
2.7
feedback
88
chart
#18,211
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
10%
-
Less than a year
64%
-
More than a year
24%
Reviews Summary
The reviews for the Shippit app on Shopify are predominantly negative, with users expressing frustration over various issues. Common themes include buggy interface, syncing errors, poor customer service, misleading subscription pricing, and lack of response from support team. Users have also complained about glitches, billing discrepancies, slow response times, and difficulties in integrating with certain courier services. On the positive side, a few users have praised the app for its integration with Shopify, ease of use, and cost-saving benefits. Some users have highlighted the good rates and efficient shipping process provided by Shippit.
Highlights
Review RSS Feed
All reviews
May 19, 2026
Day one with shippit and e parcel. Next time I rather give my e parcel account with Australia Post, how can Aus post ask their customers to use app like this. No support , 17 page of instructions, 3 hours one phone to shopify specialist and still it pulls randomly orders and misses other. I am sure its all our fault, but this app is a nightmare.
May 7, 2026
what a WEIRD app, they are still CHARGING MY CARD despite uninstalling it and there is NO response from their customer service team. They have been charging my $25 despite not using their services and the buttons to uninstall on their direct portal is not working. I will be reporting this to shopify as these ghost apps should not be allowed!
March 23, 2026
Absolutely rubbish app. The interface is so buggy. Every time you try and sync an order the app comes up with an error screen completely locking you out of any app function and can only be resolved by uninstalling it and redownloading, only for the same issue to happen! Orders never automatically sync, yet they send me emails that I have orders to ship. Customer service is absolutely shit, and for the one time they did reply they claimed to have investigated and saw no issue. Dont waste your time.
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