Shippit | Shipping & Delivery
Shopify Shipping Australia | Multiple delivery options
Rating
3.0
feedback
85
chart
#5,824
All reviews
Review RSS Feed
Nov. 3, 2022
Perfect integration with Shopify and awesome support from the team at Shippit. The shippit app allows you to easily connect any shipping provider you would want!
Hi Chotto Motto, Thanks for taking the time to leave us a 5-star review! We're always keen to hear about our customer's positive experience with Shippit and yours is no different. We look forward to continuing to work with you to grow your business beyond new heights! Best wishes, Sophie Shippit
Nov. 1, 2022
Shippit was a really positive breakthrough for our business. Gives excellent rates with major couriers, which allowed us to get a jump on our operational efficiency. The actual app and software is smooth and quite reliable, with little downtime or bugs. David Vogt - excellent customer service, even when it's not necessarily his job. There are some improvements still to be made to increase compatibility between shopify and shippit in the finer details, for example when it comes to syncing product dimensions. To be fair though, this actually stems from a glaring shopify limitation that shippit now has to create a workaround for. Nonetheless, it would be a very useful improvement, and they are supposedly working on it, though haven't made any progress in almost a year. Overall, Shippit has definitely been a positive experience. It is a quick and modern app, and has led to significant cost savings in our business.
Dear Yona, Thanks for taking the time to leave us a review. It's great to hear you've had such a positive experience with Shippit (especially with David - who we think is also amazing!) and we look forward to continuing to work with you to grow your business. Kind regards, Sophie, Shippit
Oct. 26, 2022
The team at shippit in particular Aaron are amazing at what they do. Our online business has grown seamlessly with the help of Shippit. Being able to track, notify and bulk import orders has allowed us to keep up with increased demand. I couldn't recommend Shippit highly enough
Hey Little Italy Coffee Roasters, Thank you for taking your time to leave us a positive review! It's always motivating to hear about the positive experiences from our valued customers. We're thrilled to have been able to support your business growth and look forward working with you for years to come. Kindest regards, Sophie Shippit
Oct. 20, 2022
Getting setup with the Shippit app was really easy. Our warehouse team loves the software! Their pick and packing process is now much faster due to the features of Shippit.
Dear Swish Fashion, Thanks for taking the time to leave us a great review. We're glad to hear that we are able to help accelerate your shipping and fulfilment process. Thank you for using Shippit and we look forward to continuing to work with you to grow your business. Kind reagrds, Sophie Shippit
Sept. 27, 2022
We've been using Shippit for over 2 years now and we're very happy. We're a small business, so we needed a fast way to compare shipping costs and delivery times for every single parcel. Shippit is easy to use. We can find what we need in seconds. It saves us so much time & money.
Hi The Photographer's Toolbox, We appreciate you taking the time to leave us a 5-star review! We're thrilled to hear you've had such a positive experience with our platform and we look forward to continuing to work with you to grow your business in the future. Kind regards, Sophie Shippit
Sept. 26, 2022
We have now been on Shippit with booking over 4000 parcels a month for over two years. We've tried others, nothing compares for e-commerce. Shippit best platform, easiest to use and best pricing. I now tell anyone who approaches us for freight or website etc. - it it doesn't link with Shippit, I don't want it.
Dear SnackEzy, Thanks for taking the time to leave us a review. It's great to hear how fondly you think of us and we look forward to continuing to work with you to grow your business! Kindest regards, Sophie Shippit
Sept. 11, 2022
App works great. Saves so much time and has simplified our process. Regular updates help keep everything running smoothly.
Hi Sealers Online, Thanks for taking the time to leave us a review. Seeing your 5-star review and kind words really keeps us motivated to do what we do best! We look forward to continuing to work with you to grow your business. Kindest regards, Sophie Shippit.
Aug. 23, 2022
Simple integration with Shopify. Gives a good level of control over freight and delivery. Works well and easy to implement.
Hi Chefs' Warehouse, Thanks for taking the time to leave us a 5-star review! It's always motivating to hear about our valued customer's positive experiences. We look forward to continuing to work with you to grow your business to new heights. Kindest regards, Sophie Shippit
May 28, 2020
One of the best services out there! I was deeply worried because all our national couriers in Malaysia were not shipping to Singapore or were on holiday during Eid. So when orders came in, we did not want to turn them away or make our customers wait for weeks! By some miracle I came across Shippit! So I messaged them on Facebook and got a reply around 9am, and to my delight their couriers were still shipping! I was asked to provide them with my email and mobile number, and within minutes, they called to help me set up and integrate my account with shopify via Zoom! John was incredibly helpful, he patiently explained how to make a complete order via the app. Within half an hour we were done with the set up and mini tutorial. And within 3 hours of the setup and order, on the same day, my parcel was collected! Yes, 3 hours. And the parcel was sent to a customer in Singapore within 6 days despite the lockdown and holidays. The system also manages your tracking numbers by automatically updating all Shopify orders, this saves us the time and hassle of manually updating each order. The best part is you are able to adjust the weight of your parcel! So you get an accurate cost from the courier. So, thank you Shippit and John for helping us during these highly stressful times. This is definitely the shipping app to get! Cheers! Sharmini Joy Ramani Co-Founder, Potions www.shop-potions.com
Hi Sharmini, Thank you so much for taking the time to leave your positive review! I am so glad to hear that the Shippit experience, including integration and courier pick up, were seamless. Everybody at Shippit, including John, work extremely hard to receive positive praise from merchants like yourself. I will be sure to pass on the message to John and our team. We look forward to continuing to work with you to grow your business. Best wishes, Sarah Shippit
March 17, 2020
We initially added shippit to our process to streamline shipping, this has been extremely helpful. They take our advise on board and keep making changes. Look forward to there being more couriers available as there are only a few right now, but I imagine they're working on improving this. Highly recommend
Thank you for your review. We appreciate the feedback and are glad that our platform is helping your business streamline the shipping process. We're proud of our range of couriers and our ability to offer multiple delivery speeds (On-Demand, Same Day, Standard, Express, and International), but we definitely agree that more is better and are working to add more couriers to our platform! Thanks again. Have a great day.
March 16, 2020
After switching from another bulk shipping carrier service to Shippit, it's made dreams come true. More than halved our times of booking, printing and getting shipments out. Customer support has been brilliant, any questions i've had have been answered or issue resolved very quickly. More than happy with the switch. The team at DoggyTopia www.doggytopia.com.au
Thank you for the review DoggyTopia! We really appreciate the feedback and are glad that our platform helps you save time shipping. Have a great day!
March 15, 2020
Shippit has been a reliable and amazing platform for us to use for our business. It is extremely user friendly and their customer support is great. Our customers love the regular updates from the couriers. I would highly recommend them. Shippit often gets confused as a courier company, but Shippit is in fact the platform in which merchants use to ship their orders out to their customers. It has been a game changer for our DC staff for pick and pack and saves us a lot of time.
Thank you for your review and for clarifying Shippit's offering! We're glad our platform is helping your business save time. Have a great day!
March 12, 2020
This app is so helpful. Time saving and easy to use. Customer service is also great. Highly recommend. x
Thank you for recommending us! It makes us happy that we can save you time and help your business. :)
March 12, 2020
Reliable, great service that saves us time. Easy to use, I highly recommend! Good shipping rates too.
Thank you for the love Velvet Canyon. We appreciate your review and taking your time to let others know about our platform.
March 11, 2020
Since switching to Shippit from Sendle we couldn't be happier. Customer service is prompt and they solve things quickly.
Thanks for the review Diabetes Kitchen! We're working hard. 💪
March 11, 2020
Love using Shippit! We have used many shipping platforms in the past and Shippit provides the best UI we have seen so far and customer support is great.
Thank you for the review Luxe Bouquet. We're glad that we're providing a great product and service for a GREAT business!
March 11, 2020
I've tried alot of apps and integrations to sync up with Australia Post and Shippit has been the best. It allows us to easily print labels and auto update tracking information back into Shopify
Thank you for the review! We're glad you like our integration with Shopify! :)
July 26, 2019
Shippit provides excellent rates but also allows you to bring your own contracted shipping rates. Getting all the configurations right can be a little tricky but Aaron in support is absolutely amazing. He truly went above & beyond to work out the best possible personalised solution for my new Shopify store. He researched Shopify capabilities on my behalf to get the best possible outcome. Aaron is patient, creative, thoughtful and a real asset to the Shippit team. Thank you for your help Aaron.
June 12, 2019
Amazing customer support. Special thanks to Aaron who was troubleshooting a problem that wasn't caused by Shippit on a public holiday. Streamlines our fulfillment process.
Feb. 12, 2019
Shippit is now an integral part of our shipping strategy. It's very simple to use and I am about to implement it for 3 more websites.