Shippo ‑ Simplified Shipping for Shopify

Shippo ‑ Simplified Shipping

Simplify shipping, save, and grow your business

Developer

Rating

4.0

feedback

292

Reviews

chart

#109

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    22%
  • Less than a year
    36%
  • More than a year
    36%

Reviews Summary

The reviews for the Shippo Shopify App showcase a mix of positive and negative feedback. On the positive side, users appreciate the app's ease of setup, stability in daily use, and cost-effective rates. It integrates well with Shopify stores and offers a variety of shipping options. However, negative reviews highlight issues such as glitches, lack of real-time support, high prices compared to other options, difficulties with refunds and cancellations, and challenges with customer service responsiveness. Some users also mention hidden fees, problems with lost packages, and concerns about privacy and data storage requirements.

Highlights

Ease of setup and integration, stability, cost-effective rates
Glitches, lack of real-time support, high prices
Difficulties with refunds and cancellations, challenges with customer service
Hidden fees, problems with lost packages, privacy concerns
Variety of shipping options, positive customer service experiences

Rating Breakdown

  • 5
    68% (198 ratings)
  • 4
    7% (20 ratings)
  • 3
    3% (8 ratings)
  • 2
    4% (11 ratings)
  • 1
    19% (55 ratings)

Reviews with Text

  • 96% (280)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 6, 2026

I have been using Shippo for years after tying a couple other platforms. Shippo is easy to use, even for someone not very tech savvy. I run a small business and I needed something that could scale with me as I grow. This platform has everything and plugs into shopify sites. 10/10

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support

5 / 5 Share

Feb. 5, 2026

I have been with Shippo since 2018, and it has been the best company for my business shipping needs. Their platform is easy to use, and the prices always beat out USPS.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support

5 / 5 Share

Feb. 4, 2026

I find Shippo easy to use. We ship anywhere from a couple to 50 packages a day from our own store and Amazon. Both sync up well, and we get great rates whether we're shipping a couple of lip balms or 50 lbs of product to a wholesale account.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support

5 / 5 Share

Feb. 4, 2026

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support

4 / 5 Share

Feb. 4, 2026

Good. I like it

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support

All reviews

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