Shippo ‑ Simplified Shipping
All reviews
Review RSS feed
Hello, Thank you so much for your review! If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new Thanks again for being part of the Shippo community! – Shippo Support
Etsy has monopolized order syncing with shippo and ship station. Automated order routing with my supplier only works through Shopify but you can’t bring order to this service then to Shopify. So that the address comes through as an order with my supplier. How the fuck am I supposed scale up if I don’t have time to enter every address manually
Hello, Thank you for taking the time to share your feedback. We’re sorry to hear you’ve had a frustrating experience — that’s certainly not the experience we want for our customers. Unfortunately, we were unable to locate an account based on the information provided in your review. We would truly appreciate the opportunity to investigate and help resolve any issues. Please reach out to us here so we can assist: https://support.goshippo.com/hc/en-us/requests/new We hope to connect with you soon. – Shippo Support
We've been using this app to streamline our shipping workflow, and it's been a huge time saver. Creating shipping labels, comparing carrier rates, and managing orders from one place has made our fulfillment process much more efficient. The integration with Shopify is smooth, and the interface is intuitive enough that our team was able to get started quickly.
Fantastic through and through. What a wonderful shipping app!
Hello, Thank you so much for your thoughtful review! We're thrilled to hear that Shippo has helped you manage your store orders more efficiently and reduce your shipping costs — that’s exactly what we aim to do. If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new Thanks again for being part of the Shippo community! – Shippo Support
I’ve been using Shippo for my small business, and it’s been a game-changer. The platform is super easy to navigate and incredibly user-friendly, even if you’re not a shipping pro. Setting up shipments takes just a few clicks, and I love being able to compare rates across multiple carriers in one place—no more jumping between tabs or second-guessing if I’m getting the best price. Printing labels is straightforward, tracking is automatic, and the dashboard gives a clear snapshot of everything in progress. I also appreciate the seamless integrations with my storefront and the ability to automate common tasks with rules. When I’ve needed help, support has been quick and knowledgeable. Overall, Shippo saves me time, cuts costs, and removes the usual headaches from fulfillment. If you want a reliable, intuitive shipping solution that scales with your business, Shippo is an easy yes.
Hello, Thank you so much for your thoughtful review! We're thrilled to hear that Shippo has helped you manage your store orders more efficiently and reduce your shipping costs — that’s exactly what we aim to do. If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new Thanks again for being part of the Shippo community! – Shippo Support
Truly one of the worst apps out there. If you never need to get ahold of support, never have any orders change, nothing more complex than ship one package. this is a great app. If you do anything more than what a second grader could accomplish, this app is terrible. It does not sync, it wont update, order statuses will not flow through, you cant change anything, you are unable to manually update orders, oh and if you want to connect to 'support', you can wait for a year, OR attempt to work with their horrible AI chatbot.
Hello, Thank you for your review. We're sorry to hear that you're experiencing issues with order statuses not syncing to Shopify. We understand how frustrating this can be. We were able to locate your account and have reached out to you directly via email. Our team is happy to assist further if needed. Please feel free to respond to our email if you have any additional questions. – Shippo Support
Easy to use along with great savings.
I love that it handles shipping labels for packages sent all over the world, super convenient.
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support Team is always happy to help. — Shippo Support
Much better prices than any other shipping app I've tried. Seamless experience merging with Shopify.
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
Honestly Shippo is one of the easiest and most dependable parts of running my business. I do wish they'd bring back the humans i used to be able to talk to though.
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
We used Shippo for years and paid extra for their shipping insurance, expecting support if a package was ever lost. Unfortunately, when we finally needed to file a claim, the process became nearly impossible. They required things like a police report for a lost package, which makes no sense in many situations and feels designed to discourage claims rather than help customers. In our experience, the insurance felt almost useless because of how difficult they made the claim process. If a company sells insurance, customers should be able to reasonably use it when something goes wrong. On top of that, after removing the Shippo app from our Shopify store, we were still charged $29/month for two additional months. That was very frustrating and disappointing. The main reason we originally stayed with Shippo was for UPS Ground Saver rates, but Shopify now offers similar shipping options directly, so there is no longer a reason for us to continue using the platform. Based on our experience, I would not recommend Shippo. The insurance claim process was extremely difficult, and the continued billing after uninstalling the app made the experience even worse.
Hello, Thank you for your review. We’re sorry to hear about your experience with filing an insurance claim—we understand how frustrating and complex the claims process can be. We were able to locate your account and have reached out to you directly to see how we can further assist with your claims and the additional subscription charges you received. Our team is happy to help and provide any further support needed. Please feel free to reply to our email if you have any additional questions or concerns.
We are new to Shippo, so far, very good.
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
I Love Shippo. great app for shipping. And they are affordable and let you know if an address is high risk.
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
Such a seamless experience for many years now! We love it!
Hello, Thanks so much for your review, and for being a valued customer for such a long time! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
I love this app so much, it makes shipping easy and affordable!
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
Quick and easy shipping experience, great rates!
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
Love best shipping app by far !
Shippo has made a very rough transition as smooth as possible. We had to migrate from one platform to another for our website. In seconds, after installing Shippo on our new site, all of our orders showed up on the Shippo dashboard and continue to populate seamlessly. I highly recommend this company. Ship,ship, hurray for Shippo!
Hello, Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help. — Shippo Support
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.