Shippo ‑ Simplified Shipping
Shippo has received a mix of positive and negative reviews from users. On the positive side, users appreciate the ease of use, cost-effectiveness, and seamless integration with Shopify. Many users find the platform user-friendly, with features like easy navigation, rate comparison across carriers, and automated tracking. The app is praised for saving time, cutting costs, and simplifying the fulfillment process. Users also value the ability to handle shipping labels for international packages and the competitive pricing offered by Shippo. However, some negative aspects highlighted in the reviews include difficulties with customer support, complex insurance claim processes, unexpected charges, and issues with syncing orders and updating information. Some users also mentioned limitations in certain options and higher costs for long-distance shipping.
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Hello, Thank you so much for your review! If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new Thanks again for being part of the Shippo community! – Shippo Support
Etsy has monopolized order syncing with shippo and ship station. Automated order routing with my supplier only works through Shopify but you can’t bring order to this service then to Shopify. So that the address comes through as an order with my supplier. How the fuck am I supposed scale up if I don’t have time to enter every address manually
Hello, Thank you for taking the time to share your feedback. We’re sorry to hear you’ve had a frustrating experience — that’s certainly not the experience we want for our customers. Unfortunately, we were unable to locate an account based on the information provided in your review. We would truly appreciate the opportunity to investigate and help resolve any issues. Please reach out to us here so we can assist: https://support.goshippo.com/hc/en-us/requests/new We hope to connect with you soon. – Shippo Support
We've been using this app to streamline our shipping workflow, and it's been a huge time saver. Creating shipping labels, comparing carrier rates, and managing orders from one place has made our fulfillment process much more efficient. The integration with Shopify is smooth, and the interface is intuitive enough that our team was able to get started quickly.
Fantastic through and through. What a wonderful shipping app!
Hello, Thank you so much for your thoughtful review! We're thrilled to hear that Shippo has helped you manage your store orders more efficiently and reduce your shipping costs — that’s exactly what we aim to do. If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new Thanks again for being part of the Shippo community! – Shippo Support
I’ve been using Shippo for my small business, and it’s been a game-changer. The platform is super easy to navigate and incredibly user-friendly, even if you’re not a shipping pro. Setting up shipments takes just a few clicks, and I love being able to compare rates across multiple carriers in one place—no more jumping between tabs or second-guessing if I’m getting the best price. Printing labels is straightforward, tracking is automatic, and the dashboard gives a clear snapshot of everything in progress. I also appreciate the seamless integrations with my storefront and the ability to automate common tasks with rules. When I’ve needed help, support has been quick and knowledgeable. Overall, Shippo saves me time, cuts costs, and removes the usual headaches from fulfillment. If you want a reliable, intuitive shipping solution that scales with your business, Shippo is an easy yes.
Hello, Thank you so much for your thoughtful review! We're thrilled to hear that Shippo has helped you manage your store orders more efficiently and reduce your shipping costs — that’s exactly what we aim to do. If you ever have questions or need assistance, our support team is always happy to help: https://support.goshippo.com/hc/en-us/requests/new Thanks again for being part of the Shippo community! – Shippo Support
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