All reviews

Rating Breakdown

  • 5
    76% (419 ratings)
  • 4
    5% (30 ratings)
  • 3
    3% (17 ratings)
  • 2
    3% (14 ratings)
  • 1
    13% (72 ratings)
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5 / 5 Share

July 6, 2021

Shippo is simple to set up with Shopify. Their support is quick and helpful for the limited issues you may encounter. The best part is their Priority Mail prices beat Shopify's by a good amount. Look into it!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2021

Shippo really made shipping orders with my website seamless. Having to type in every address from every order was tedious so being able to connect the two really saves me time.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

Very easy integration between the two services. The support teams of both services are knowledgeable and quick to resolve problems.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

Works for us.Easy to use.Works beautifully with Shopify for all of our orders. No complaints at all.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2021

I've been a Shippo customer for a few years now - I just finished a comparison of 25 shipping apps to make sure Shippo is the best and I'm sticking with Shippo. I couldn't find another app that could come close to doing what Shippo does for us price-wise and ease-of-use wise. Competitors like ShipStation are super complicated and the only way to ensure getting the cheapest rate every time is to manually go through each and every order - no thank you! I have also been getting excellent customer service, especially recently.

Using app

Over 3 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

After couple of days looking for the right solution and all possible apps (Easyship, Shipstation, Sendcloud) out there that could handle and split an order into multiple packages orders & printing labels with our own carrier UPS i finally found it! Thanks to Rodrigo for explaining everything to me in detail. We are more than happy and hope that once UPS is finally syncing back our own rates (Need a valid invoice from UPS - If not they only show the standard rates) this will work as flawless as it seems. I hope ;) THANKS! PS: Feature Request: Please add a function to be able to add our custom package weight automatically to the weight of the items per line. That way we don't have to add our package weight manually every time so the total order is correctly calculated for the Label price. At the moment we need to manually type in the Total weight - The app could add that automatically for us - That would save 3 clicks per line and a lot of time when there are many orders!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2020

I love Shippo! Easy to use and good shipping rates. I especially like the ability to split orders into multiple packages. When I've run into trouble and not known how to do something I've just requested a call and they actually call me back within a few minutes. Great service.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2020

Shippo is wonderful. I had sent thousands of packages with them when my store was hosted by Wix, and when I switched to Shopify I decided to stick with them. Even though Shopify has built-in label services, I find Shippo much easier to use (and also more aesthetically appealing, which is something that's important to me). Additionally, I just reached out to them to see if they could change something that has recently changed on my Shippo homepage; within the day, they had changed back the setting to how it was previously configured and made my life 1000x easier. Very sweet team, and I'm happy to be a customer of theirs. 10/10 recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

Shippo is awesome, easy to use, straight forward UI, no confusion and their support team is very helpful. Highly recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

I needed help with international shipping and Chris walked me through the process on the phone. I feel much more confident sending packages overseas with Shippo.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2020

I have used Shippo for several months now and they are an integral part of my business operations. The app is smooth, provides an array of discount carrier prices, and is very easy to use. Their customer service is great and they are open to improvement. I wouldn't pick a different shipping app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

I have used Shippo for a couple of years now and have only great things to say about their service. Imports from all my sales channels, cubic pricing on Priority Mail saves a bunch of money for shipping within 1000 miles. Offers shipping discount on virtually all carriers and is simple to use. Great customer service and doesn't cost a bunch like Ship Station. I have found over the years that most of the apps available are unneeded or are just a way to drain your wallet - Shippo is the exception - Saves You Money. My business relies on Shippo to do the job and add to the bottom line.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

I have used Shippo for quite a while. Haven't had any issues so far. I like that it also works with ETSY, EBAY and other marketplaces. Shippo saves me from having to copy and paste the information. I have tried others but Shippo by far has been the best.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

Shippo is easy to use, with a clear interface that lets me do bulk shipping quickly. I also like the ability to import files with order info--really useful for club shipments where the product goes out monthly but are billed quarterly. One small but useful feature is that Shippo ties back into my Shopify account and automatically marks shipped orders as fulfilled. For my shipping volume, five cents is an incredible bargain. The only thing I'd like to see is an option to buy carbon offsets. Thanks for a terrific product that makes running my business that much easier!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

So far I've been really happy with this app. After using stamps.com for 5 years I started having more and more problems, so decided to make the switch. I sell on multiple platforms and I enjoy having all my shipping information in one space. The only improvement I would love to see would be an added column for the "age" of the order. I do custom/made to order items with a 2-3 week production timeline, so keeping track of where an order is within that timeline would be very helpful. Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Saves us time and money. And the few time something goes wrong, customer support has been able to fix it every time within a couple of hours.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

If you need help with adding additional insurance, better shipping rates- this app is amazing!!! It has saved me. I send out high value orders overseas and within NA, and this makes it super easy!!! Incredible customer service, from quick email responses and even phone calls. I highly recommend this app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2020

We've been using this app for years and it works great. Occasionally has issues, but customer support has always been super helpful in solving the problem quickly!

Using app

Over 6 years

Total reviews

26

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

We've been using this app for years, great customer support, and works perfectly for our needs! Highly recommend!

Using app

Almost 6 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 5, 2020

We have been using Shippo for about a year and it works pretty good! Lately there has been some issues but their customer service is really good so I'll give a 5 stars :)

Using app

9 months

Total reviews

3

Average rating

5.0