All reviews

Rating Breakdown

  • 5
    76% (419 ratings)
  • 4
    5% (30 ratings)
  • 3
    3% (17 ratings)
  • 2
    3% (14 ratings)
  • 1
    13% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2020

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks! Show less

Using app

18 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi there! Thanks so much for the feedback. :) We are so happy to hear Shippo is working for you seamlessly! If you ever need anything please don't hesitate to reach out! Thanks, Shippo Support

5 / 5 Share

May 21, 2020

I was hesitant to use another shipping app due to charges I'd experienced in the past, with other apps, that outweighed the convenience. Shippo's pricing structure is so fair and clearly designed to help growing businesses achieve efficiencies right from the start. I am able to use Shippo with two different stores on two different platforms. It's absolutely seamless! Thanks!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

Love shippo. super simple to use and provides some integrated rates out of the box which is handy as a small merchant

Store

BROOKS

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2020

We have been using Shippo for years. Hands down the best for any startup, Shippo houses simple rates and an efficient-user-interface.

Store

Klitch

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for your feedback! We're so happy that Shippo is helping make your life a little easier! If you need anything, you know where to find us. :) Thanks, Shippo Support

5 / 5 Share

Feb. 12, 2020

We've been using Shippo for over 3 years now and average over 500 purchased labels/month. When I submit a help ticket, support responds within hours. Give your staff a raise Shippo!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

I've used Shippo for years with great results - I love the pay-as-you-go option which feels really fair and affordable. Their customer service is also really helpful!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Had an issue with a tracking number but I was contacted by Shippo and it was resolved quickly. Overall since using shippo I never experienced any issues. This issue was an isolated incident but it was resolved accordingly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

We've used Shippo for years and are very happy with it. It seems like they have negotiated better rates than Shopify so we're saving money on shipping, as far as we can tell. Their support team is fantastic; very knowledgable and easy to get a hold of. The one thing we wish they could offer is the ability to ship multiple boxes for one order and consolidate the tracking numbers. All in all, we are very happy with Shippo!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

I enjoy using the app - it's easy! Good shipping rates + the ability to insure a package. Customer service is fast & friendly too.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2019

Fantastic APP that let me create shipment manifests easily. I could not find this option in Shopify. Also customer service is great!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

Very simple and easy to use. Great customer service! Any time I need anything, customer support responded within 24 hours. Recommend!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Super easy to use and it just plain works. Customer support via email is very responsive. You can easily add your own shipping carrier account numbers if you have them. By default you can use the Shippo rates which are very good for small business. A+

Using app

5 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Dec. 10, 2018

Huge fan of Shippo. Good rates, good support, and 10/10 user interface. Would recommend to anyone looking to ship products.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2018

very well working app, great support. Only one so far that does ETD with FedEx. Only improvement I would have would be one monthly invoice rather than several small ones. Otherwise perfect.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2018

Simple pay as you go pricing, good integrations, and support ZPL II label formats. What more could you ask for?

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Excellent app and customer service! Inexpensive shipping rates and easy to navigate interface is a plus :)

Using app

Almost 8 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

I have enjoyed using this app to help with creating return labels for customers. Recently, I had an issue and contacted the support team and they responded very quickly (within a few hours) and they were able to help with different suggestions which ultimately helped me solve the issue at hand! I'd definitely give this app a shot if you're looking for a way to manually create return labels to send to your customers.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2018

Shippo is the easiest and best shipping app out there ! I am a canadian business and I have been using it for a year. I have tried a few at the beginning and I fell in love with Shippo. It's easy to use, I love the interface, I can print my labels but also my customs documents in on place, and all that at an excellent price. I have had to use support a month ago to help with a problem in the system after a change in Shopify and the support was fast and courteous and the problem was solved quickly. I recommand this app higly !

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2018

Been using Shippo for several years and have never had an issue. Just had to contact support this week with a small problem. Support responded immediately and the fix was simple. We were back on track and shipping right away with no down time. Thank you so much for your great customer service! Having an app is one thing, but providing great tech support is outstanding and means a lot to us as a small business having to do everything on our own. Thank you Shippo!

Using app

Over 9 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Finding the right shipping app can be hard. In Australia I have tried a few, this looks good - very easy to use. We have a cold press juicer store in Australia, ship large boxes every day so we need to have a reliable and convenient services. this ticks all the boxes

Using app

8 months

Total reviews

14

Average rating

5.0