Shippo ‑ Simplified Shipping
Simplify shipping, save, and grow your business
Rating
4.1
feedback
294
chart
#78
All reviews
July 6, 2021
Very easy integration between the two services. The support teams of both services are knowledgeable and quick to resolve problems.
March 24, 2021
I've been a Shippo customer for a few years now - I just finished a comparison of 25 shipping apps to make sure Shippo is the best and I'm sticking with Shippo. I couldn't find another app that could come close to doing what Shippo does for us price-wise and ease-of-use wise. Competitors like ShipStation are super complicated and the only way to ensure getting the cheapest rate every time is to manually go through each and every order - no thank you! I have also been getting excellent customer service, especially recently.
Feb. 4, 2021
After couple of days looking for the right solution and all possible apps (Easyship, Shipstation, Sendcloud) out there that could handle and split an order into multiple packages orders & printing labels with our own carrier UPS i finally found it! Thanks to Rodrigo for explaining everything to me in detail. We are more than happy and hope that once UPS is finally syncing back our own rates (Need a valid invoice from UPS - If not they only show the standard rates) this will work as flawless as it seems. I hope ;) THANKS! PS: Feature Request: Please add a function to be able to add our custom package weight automatically to the weight of the items per line. That way we don't have to add our package weight manually every time so the total order is correctly calculated for the Label price. At the moment we need to manually type in the Total weight - The app could add that automatically for us - That would save 3 clicks per line and a lot of time when there are many orders!
Nov. 16, 2020
Shippo is wonderful. I had sent thousands of packages with them when my store was hosted by Wix, and when I switched to Shopify I decided to stick with them. Even though Shopify has built-in label services, I find Shippo much easier to use (and also more aesthetically appealing, which is something that's important to me). Additionally, I just reached out to them to see if they could change something that has recently changed on my Shippo homepage; within the day, they had changed back the setting to how it was previously configured and made my life 1000x easier. Very sweet team, and I'm happy to be a customer of theirs. 10/10 recommend.
Oct. 20, 2020
Shippo is awesome, easy to use, straight forward UI, no confusion and their support team is very helpful. Highly recommended!
Oct. 12, 2020
I needed help with international shipping and Chris walked me through the process on the phone. I feel much more confident sending packages overseas with Shippo.
Oct. 8, 2020
I have used Shippo for quite a while. Haven't had any issues so far. I like that it also works with ETSY, EBAY and other marketplaces. Shippo saves me from having to copy and paste the information. I have tried others but Shippo by far has been the best.
Oct. 7, 2020
So far I've been really happy with this app. After using stamps.com for 5 years I started having more and more problems, so decided to make the switch. I sell on multiple platforms and I enjoy having all my shipping information in one space. The only improvement I would love to see would be an added column for the "age" of the order. I do custom/made to order items with a 2-3 week production timeline, so keeping track of where an order is within that timeline would be very helpful. Thanks!
Sept. 22, 2020
Saves us time and money. And the few time something goes wrong, customer support has been able to fix it every time within a couple of hours.
Aug. 27, 2020
We've been using this app for years and it works great. Occasionally has issues, but customer support has always been super helpful in solving the problem quickly!
Aug. 13, 2020
We've been using this app for years, great customer support, and works perfectly for our needs! Highly recommend!
Aug. 5, 2020
We have been using Shippo for about a year and it works pretty good! Lately there has been some issues but their customer service is really good so I'll give a 5 stars :)
April 2, 2020
We have been using Shippo for years. Hands down the best for any startup, Shippo houses simple rates and an efficient-user-interface.
Hi there! Thanks for your feedback! We're so happy that Shippo is helping make your life a little easier! If you need anything, you know where to find us. :) Thanks, Shippo Support
Feb. 12, 2020
We've been using Shippo for over 3 years now and average over 500 purchased labels/month. When I submit a help ticket, support responds within hours. Give your staff a raise Shippo!
Jan. 22, 2020
I've used Shippo for years with great results - I love the pay-as-you-go option which feels really fair and affordable. Their customer service is also really helpful!!
Jan. 20, 2020
Had an issue with a tracking number but I was contacted by Shippo and it was resolved quickly. Overall since using shippo I never experienced any issues. This issue was an isolated incident but it was resolved accordingly.
Jan. 16, 2020
We've used Shippo for years and are very happy with it. It seems like they have negotiated better rates than Shopify so we're saving money on shipping, as far as we can tell. Their support team is fantastic; very knowledgable and easy to get a hold of. The one thing we wish they could offer is the ability to ship multiple boxes for one order and consolidate the tracking numbers. All in all, we are very happy with Shippo!
Feb. 5, 2019
Very simple and easy to use. Great customer service! Any time I need anything, customer support responded within 24 hours. Recommend!
Jan. 29, 2019
Super easy to use and it just plain works. Customer support via email is very responsive. You can easily add your own shipping carrier account numbers if you have them. By default you can use the Shippo rates which are very good for small business. A+
Dec. 3, 2018
very well working app, great support. Only one so far that does ETD with FedEx. Only improvement I would have would be one monthly invoice rather than several small ones. Otherwise perfect.