All reviews

Rating Breakdown

  • 5
    67% (180 ratings)
  • 4
    6% (17 ratings)
  • 3
    3% (8 ratings)
  • 2
    4% (11 ratings)
  • 1
    20% (53 ratings)

Reviews with Text

  • 99% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2018

I've been using Shippo for a couple months now & absolutely love it!! It has made shipping very easy. It's easy to use & I've only had to contact support once & was taken care of quickly. It has a few options that we didn't have before & now has me spoiled. I would hate to go back to the program we were using before!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 1, 2018

We really love this app and very happy to have it install on our website. www.charlenesstyle.com

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2018

We have been using Shippo of a couple years on our 3 Shopify stores. It is working great and allowed us to get out of Stamps.com. Great app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2018

Shippo is extremely easy to transition to and use! The customer service had patience for all of the tedious questions that I had for them! I highly recommend Shippo :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2018

We've been using Shippo for a few years now and it's saved us much time and money. In addition, we've been having difficulty setting up our UPS account with our Shippo/Shopify account and Adam, at Shippo, was able to link it up for us. So happy with the service. Excellent app!

Using app

About 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 10, 2018

This software does exactly what we need it to! Super simple to set up, connect to our Shopify store and sync with existing orders. I love that it automatically exports the tracking numbers into our Shopify email notifications to customers (saves a lot of copy and pasting). I also love that it doesn't require a subscription, you only pay a small fee for what you use. We are using FedEx One Rate as our primary shipping service. I've had difficulty finding software compatible with FedEx One Rate but I'm psyched Shippo can support it!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 9, 2018

Easy to use. Great for shipping USPS packages insured. The only time I needed support, it was quick and friendly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2018

SHIPPO responded quickly to my email and advised me that they were already aware of the problem and working on it. The problem was cleared up by mid day.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2018

Requesting support would usually take long but not at all, it was a very fast response and they were very helpful!

Store

Monrow

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

April 26, 2018

Shippo works well for all of our shipping needs.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 17, 2018

App works great for what we need. Good customer support - that's important!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2018

This App has been working great for us so far and integrates seamlessly with both our Shopify site and Return Logic- which is our return App. Although we are new to the program and I can't comment on long term use, I will say that the Customer Service has been very good and fully engaged with getting us set up.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

User-friendly and a great support staff. We've had a couple hiccups but that happens with any company. What I value more - is the response and the openness to listen to clients...which you will find here. Keep it up Shippo.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

We have been using Shippo since we started back in 2015 with no issues to speak of. Support has been fast to respond to any questions we have.

Using app

Almost 7 years

Total reviews

18

Average rating

4.7

5 / 5 Share

Feb. 9, 2018

That's what I call customer service. They answered my questions and went above and beyond even though it wasn't in their best interest. Thank you

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2018

Works great! Love that I can get a scan sheet for my post office by using this app for printing Shopify & Amazon orders. I had an issue with my account not working for some odd reason. Customer service took care of it right away!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2018

Great app, friendly support, highly recommend! -Lauren laurensallpurpose.com

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2017

I've been using it for one evening. Things I like: USPS prices. The cost for USPS labels on Shopify have always equaled USPS prices on Amazon, penny for penny. Thus, I never thought it was possible to get USPS prices any lower....but I was wrong. Shippo's cost for USPS labels is SIGNIFICANTLY lower. Another thing I like is that Shippo can print (optional) the order number on the label. -------------------------------------------------------------------------------- What I don't like: I wish they didn't print the date on the label. It's not necessary. Nobody else does. Problem is, sometimes my post office complains if the date is off by 1 or 2 days....but that's doesn't mean it's not worth 5 stars. You can't enter the pkg weight as pounds and ounces....only decimal. My scales all read something like 3 lb 7 oz. What's that in decimal? Heck if I know....3.3? 3.4? I dunno.... I'm having some difficulty getting my own UPS account attached, but I think that's my issue, and not Shippo's. We'll see how well they work with resolving this with me....but for now....this app is 5 stars.

Using app

About 9 hours

Total reviews

13

Average rating

3.5

5 / 5 Share

Dec. 12, 2017

Definitely a must have for bulk creating your shipping labels. The commercial shipping rates are pretty good, but Shopify own shipping label rates are even better for USPS (if you use it and are okay with fulfilling orders one at a time). It is extremely user friendly and onboarding any employee to create labels is easy. A must have for sure for your shipping needs.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2017

Shippo has been a great tool for us to help with shipping. I recently ran into a snag, and Amanda from support quickly took care of it for us.

Using app

8 months

Total reviews

2

Average rating

5.0