All reviews

Rating Breakdown

  • 5
    76% (419 ratings)
  • 4
    5% (30 ratings)
  • 3
    3% (17 ratings)
  • 2
    3% (14 ratings)
  • 1
    13% (72 ratings)
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5 / 5 Share

Sept. 26, 2018

I love this app! I ship outside of Shopify also and this app links right into those other sites. It is very user friendly. The little shipping truck at the end of the order row is really nice too. Not having to click into individual shipments to see if a package was delivered is my favorite part. My favorite feature of this app is the auto fill of addresses as you begin to type an address in (for outside of Shopify packages) I recommend this app to everyone who is looking for a good shipping app without the monthly fees!

Using app

Over 5 years

Total reviews

7

Average rating

4.6

5 / 5 Share

Sept. 14, 2018

Shippo makes shipping for my small biz a breeze, and their customer service is so responsive!! Shipping used to be my laest favorite part of my day and I no longer dread it.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

Havent used any other apps for shipping but Ive found Shippo to work really well. Quick and easy and the customer service has been really good..fast and clear. Update...had some glitches and quirkiness, tried another paid service at $9 per month and finding that there is a world of improved functionality available, including Iphone app which is extremely useful. Decreased usage of Shippo pretty significantly.

Using app

Almost 4 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 12, 2018

Shippo is an awesome service that continuously updates to benefit the shipper and makes the process as smooth as possible. They are always easily reachable and offer superb customer service. I'd recommend them to businesses big and small for shipping needs.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2020

I love the pay-as-you-go feature! And, the customer service if needed is terrific! Updated in March of 2020 and I still love these guys!

Using app

Over 5 years

Total reviews

15

Average rating

4.7

5 / 5 Share

Aug. 31, 2018

We've been using Shippo for several years now and love the easy interface. Pulling quotes and shipping orders is easy and flexible, and works with our existing UPS and FedEx accounts.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

I've used Shippo for 3+ years. It's easy to use, easy to navigate and they have AMAZING customer service. Very responsive and have been able to problem-solve any issues with 100% accuracy. I highly recommend Shippo and will be a Shippo user for years to come! Steve, Owner Brick & Mortar shopatbrick.com

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

Perfect and seamless integration. We're very happy to be able to use our own shipping carriers with our shipments now. There were glitches with Shopify's system and Shippo is directly in control, which we like.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Shippo is the single most important app on my Shopify site. I'm not sure how we'd operate with out it. So easy to use. Amazing customer support. Get it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2018

Been using them for over a year and it works great for US domestic USPS shipments. Their DHL rates are not bad either for international. Any questions we had customer support always answered in a timely manner.

Store

Vrge

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

Shippo makes it easy to ship my Etsy and Shopify orders. Their support was very quick when I had an integration issue due to my theme update. So far so good. Thank you!

Using app

Over 1 year

Total reviews

25

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

We have been using Shippo for a while and ran into trouble after our carrier blocked our account for a short period. After that we were not able anymore to print any labels through goshippo so we turned to support for help. Within 24 hours we got an answer and the problem was solved!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2018

We've been using Shippo for more than a year. It is pretty straightforward but does not give any leeway for resetting refunded shipments. What was incredibly frustrating was that there is no way to contact support real-time and they do not respond to emails. Update: It turned out that they did not receive my inquiry - and Amanda immediately sorted out my issue. She gave me three workarounds to my problem which I greatly appreciate.

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 8, 2018

We've been using Shippo for a little over two months. It works outstanding for USPS domestic shipments. Reviewing rates, paying for label, downloading label, printing label seemed too many steps at the beginning but now it has become part of our work flow; and it works well. We do like to recognize the service support and technical team. They are truly customer focused and took immediate action when we had issues to sync orders between Shopify and Shippo, and with downloading the correct sender address. Well done! Thank you...

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2018

Great app. Very user friendly and great customer service!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

Been using it for 3 years now and am very satisfied. Customer service is fast and responsive, and the interface is excellent. It's actually easier for me to scan my unfulfilled orders in Shippo than Shopify (sorry Shopify).

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

Great app to help our shipping department save time and money. Highly recommend this app ! www.lasersandlights.com

Using app

Over 7 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 1, 2018

Shippo has worked well for us when we need to ship an order that wasn't placed directly from our website's Shopify store. Easy to work and quick. We did have a few issues that were quickly resolved by the Shippo Help crew. They were very responsive and even helped take care of a problem that had more to do with our computer system than the Shippo app. Definitely would recommend Shippo.

Store

Usbells

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2018

Was excited to be able to create return labels that only bill when scanned and this app claims to do that. Even talked a little bit with support via e-mail about how best to accomplish this. I had a little trouble initially, but it was because they wanted proof of identity. Admittedly, a little annoying, but understandable considering how much weird crap is sent through the mail these days. I've been very pleased with the service. The Shippo-provided USPS rates are pretty good, and our UPS account plugged right in. The best part are the pay-on-use return labels which are excellent, because many of our customers don't actually get around to sending the item back they request to return. Overall very happy. I would recommend. JT Home & Away www.jt-home-away.com

Using app

About 1 year

Total reviews

5

Average rating

3.8

5 / 5 Share

July 23, 2018

Fast customer support. Only downside is if you have multiple Shopify stores you can't link them all in the same account.

Using app

12 months

Total reviews

2

Average rating

5.0