All reviews

Rating Breakdown

  • 5
    68% (201 ratings)
  • 4
    7% (20 ratings)
  • 3
    3% (8 ratings)
  • 2
    3% (10 ratings)
  • 1
    18% (54 ratings)

Reviews with Text

  • 96% (280)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2018

Love this app. This has been the one and only shipping app I have used since opening my online store. Any questions are always answered right away. Works seamlessly with shopify themes and it's easy to create and print shipping labels.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2018

Super easy to use, seamless integration with my Shopify store. Their support team is excellent- very helpful and tons of follow up if there is ever a question or issue!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2018

I've been using Shippo for approximately 2 years for all my USPS domestic mail (plant-based skin care products shipped from Canada in cooperation with a 3rd party brokerage firm), and I'm very pleased. Integration with Shopify is a breeze (recipient address and order data in; tracking number out), and postage pricing is the best I've encountered, so far. I also appreciate that it can accept and understand metric units -- when comparing options, I noticed Shipstation can't, ridiculous since most of the world operates in metric! Anyway, TLDR: I highly recommend Shippo =-) My only complaint is that insurance doesn't automatically include the cost of shipping. Insurance values (in CAD) are entered on one page, shipping rates (USD) are on the following page... it's not intuitive to go back to the previous page and increase the insurance value to include the cost of shipping in USD (converted into CAD, so everything matches). I found this out the hard way when I needed to claim through shipsurance and only got reimbursed for the value of the products. Adding the price of postage automatically would make sense. (june 28)

Using app

About 2 years

Total reviews

15

Average rating

4.5

5 / 5 Share

June 20, 2018

Simply superb! I've been using the app for over 6 months and it's been a pleasure. Easy fix if you have multiple boxes for a single line item- as some products ship in two boxes. Ever need an extra label for an order? Solution is here! Support is highly responsive. Would strongly recommend this app for a more flexible label solution. Oh- and my FedEx account ties right in with same discounts!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2018

I've been using Shippo for a couple months now & absolutely love it!! It has made shipping very easy. It's easy to use & I've only had to contact support once & was taken care of quickly. It has a few options that we didn't have before & now has me spoiled. I would hate to go back to the program we were using before!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 1, 2018

We really love this app and very happy to have it install on our website. www.charlenesstyle.com

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2018

We have been using Shippo of a couple years on our 3 Shopify stores. It is working great and allowed us to get out of Stamps.com. Great app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2018

Shippo is extremely easy to transition to and use! The customer service had patience for all of the tedious questions that I had for them! I highly recommend Shippo :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2018

We've been using Shippo for a few years now and it's saved us much time and money. In addition, we've been having difficulty setting up our UPS account with our Shippo/Shopify account and Adam, at Shippo, was able to link it up for us. So happy with the service. Excellent app!

Using app

About 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 10, 2018

This software does exactly what we need it to! Super simple to set up, connect to our Shopify store and sync with existing orders. I love that it automatically exports the tracking numbers into our Shopify email notifications to customers (saves a lot of copy and pasting). I also love that it doesn't require a subscription, you only pay a small fee for what you use. We are using FedEx One Rate as our primary shipping service. I've had difficulty finding software compatible with FedEx One Rate but I'm psyched Shippo can support it!

Using app

3 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 9, 2018

Easy to use. Great for shipping USPS packages insured. The only time I needed support, it was quick and friendly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2018

SHIPPO responded quickly to my email and advised me that they were already aware of the problem and working on it. The problem was cleared up by mid day.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2018

Requesting support would usually take long but not at all, it was a very fast response and they were very helpful!

Store

Monrow

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

April 26, 2018

Shippo works well for all of our shipping needs.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 17, 2018

App works great for what we need. Good customer support - that's important!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2018

This App has been working great for us so far and integrates seamlessly with both our Shopify site and Return Logic- which is our return App. Although we are new to the program and I can't comment on long term use, I will say that the Customer Service has been very good and fully engaged with getting us set up.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

User-friendly and a great support staff. We've had a couple hiccups but that happens with any company. What I value more - is the response and the openness to listen to clients...which you will find here. Keep it up Shippo.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

We have been using Shippo since we started back in 2015 with no issues to speak of. Support has been fast to respond to any questions we have.

Using app

Almost 7 years

Total reviews

20

Average rating

4.7

5 / 5 Share

Feb. 9, 2018

That's what I call customer service. They answered my questions and went above and beyond even though it wasn't in their best interest. Thank you

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2018

Works great! Love that I can get a scan sheet for my post office by using this app for printing Shopify & Amazon orders. I had an issue with my account not working for some odd reason. Customer service took care of it right away!

Using app

6 months

Total reviews

1

Average rating

5.0