All reviews

Rating Breakdown

  • 5
    76% (419 ratings)
  • 4
    5% (30 ratings)
  • 3
    3% (17 ratings)
  • 2
    3% (14 ratings)
  • 1
    13% (72 ratings)
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5 / 5 Share

July 17, 2018

Great app! Customer service replies quickly with any questions. This app streamlines the shipping process and allows our small business to operate on a higher level.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2018

Very pleasant experience with customer support. I use the app a lot for international and domestic shipments. Had to process a refund for some labels after some errors. I went ahead and wrote an email to customer support and they got the issue resolved within less than 24hrs. Will definitely keep using the app! Thanks for your fast response, Rebekah!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2018

Great app with seamless Shopify integration! Shippo keeps shipping simple and helps to save time on creating labels. I've also only had great experiences with customer service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2018

Wonderful customer service and such a user-friendly interface. I would recommend Shippo to anyone!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2018

Excellent customer service, very prompt response. I've been using Shippo for approximately 2 years & this app is amazing in so many ways, easy to create and print shipping labels.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2018

Love this app. This has been the one and only shipping app I have used since opening my online store. Any questions are always answered right away. Works seamlessly with shopify themes and it's easy to create and print shipping labels.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 28, 2018

Super easy to use, seamless integration with my Shopify store. Their support team is excellent- very helpful and tons of follow up if there is ever a question or issue!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2018

I've been using Shippo for approximately 2 years for all my USPS domestic mail (plant-based skin care products shipped from Canada in cooperation with a 3rd party brokerage firm), and I'm very pleased. Integration with Shopify is a breeze (recipient address and order data in; tracking number out), and postage pricing is the best I've encountered, so far. I also appreciate that it can accept and understand metric units -- when comparing options, I noticed Shipstation can't, ridiculous since most of the world operates in metric! Anyway, TLDR: I highly recommend Shippo =-) My only complaint is that insurance doesn't automatically include the cost of shipping. Insurance values (in CAD) are entered on one page, shipping rates (USD) are on the following page... it's not intuitive to go back to the previous page and increase the insurance value to include the cost of shipping in USD (converted into CAD, so everything matches). I found this out the hard way when I needed to claim through shipsurance and only got reimbursed for the value of the products. Adding the price of postage automatically would make sense. (june 28)

Using app

About 7 years

Total reviews

12

Average rating

4.4

5 / 5 Share

June 21, 2018

Top-notch! User friendly interface with all the necessary details to ship worldwide. The support team also provides excellent customer service if you ever need them.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2018

Simply superb! I've been using the app for over 6 months and it's been a pleasure. Easy fix if you have multiple boxes for a single line item- as some products ship in two boxes. Ever need an extra label for an order? Solution is here! Support is highly responsive. Would strongly recommend this app for a more flexible label solution. Oh- and my FedEx account ties right in with same discounts!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2018

I've been using Shippo for a couple months now & absolutely love it!! It has made shipping very easy. It's easy to use & I've only had to contact support once & was taken care of quickly. It has a few options that we didn't have before & now has me spoiled. I would hate to go back to the program we were using before!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 13, 2018

I've been using Shippo for several years and recommend it to everyone I know! Prompt and efficient support when needed!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2018

We really love this app and very happy to have it install on our website. www.charlenesstyle.com

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2018

We have been using Shippo of a couple years on our 3 Shopify stores. It is working great and allowed us to get out of Stamps.com. Great app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2018

App works great and the prices are reasonable.

Using app

About 4 years

Total reviews

20

Average rating

4.9

5 / 5 Share

May 20, 2018

We have used Shippo with our store for the past 4 years. We find their system straightforward and easy to use. All-natural beard care products proudly made in Colorado: https://www.mybeardandcompany.com

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2018

Shippo is extremely easy to transition to and use! The customer service had patience for all of the tedious questions that I had for them! I highly recommend Shippo :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2018

We've been using Shippo for a few years now and it's saved us much time and money. In addition, we've been having difficulty setting up our UPS account with our Shippo/Shopify account and Adam, at Shippo, was able to link it up for us. So happy with the service. Excellent app!

Using app

About 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 10, 2018

This software does exactly what we need it to! Super simple to set up, connect to our Shopify store and sync with existing orders. I love that it automatically exports the tracking numbers into our Shopify email notifications to customers (saves a lot of copy and pasting). I also love that it doesn't require a subscription, you only pay a small fee for what you use. We are using FedEx One Rate as our primary shipping service. I've had difficulty finding software compatible with FedEx One Rate but I'm psyched Shippo can support it!

Using app

Almost 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 9, 2018

Easy to use. Great for shipping USPS packages insured. The only time I needed support, it was quick and friendly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0