Shippo ‑ Simplified Shipping
Simplify shipping, save, and grow your business
Rating
4.0
feedback
552
chart
#259
All reviews
Rating Breakdown
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May 8, 2018
SHIPPO responded quickly to my email and advised me that they were already aware of the problem and working on it. The problem was cleared up by mid day.
May 2, 2018
Requesting support would usually take long but not at all, it was a very fast response and they were very helpful!
April 17, 2018
App works great for what we need. Good customer support - that's important!
April 17, 2018
This App has been working great for us so far and integrates seamlessly with both our Shopify site and Return Logic- which is our return App. Although we are new to the program and I can't comment on long term use, I will say that the Customer Service has been very good and fully engaged with getting us set up.
March 9, 2018
Shippo is awesome. Simple and easy to use. Creating return labels was a huge hassle for me with the last shipping app I had, but with Shippo it is just one click. And it is easy to create custom orders to send out as well. Love them
Feb. 22, 2018
Great product. Very intuitive to set up and use. Customer support has been fantastic and super responsive (usually within the day). Highly recommend.
Feb. 14, 2018
User-friendly and a great support staff. We've had a couple hiccups but that happens with any company. What I value more - is the response and the openness to listen to clients...which you will find here. Keep it up Shippo.
Feb. 14, 2018
We reviewed a few different shipping apps and went with Shippo because it was very intuitive and suited our size and needs in terms of ease of use and price. I was worried that there was only email support as opposed to phone or chat, but their email support team has been amazing.
Oct. 14, 2022
We have been using Shippo since we started back in 2015 with no issues to speak of. Support has been fast to respond to any questions we have.
Feb. 9, 2018
That's what I call customer service. They answered my questions and went above and beyond even though it wasn't in their best interest. Thank you
Jan. 29, 2018
Works great! Love that I can get a scan sheet for my post office by using this app for printing Shopify & Amazon orders. I had an issue with my account not working for some odd reason. Customer service took care of it right away!
Jan. 25, 2018
I absolutely love using Shippo! I appreciate how easy and simple it is to use. At first I came across small issues, which was easily fixed by contacting customer service. They responded really quick, and they fixed the problems that I had. This app is a lifesaver. If you are running an online business, you definitely need this!
Jan. 6, 2018
Del Francis Jewelry understands the importance of order tracking! Always tracked and insured by us. Your happiness is our goal! Enjoy your new jewelry! You deserve it!! www.delfrancisjewelry.com Thank you goShippo!
Jan. 5, 2018
Great app, friendly support, highly recommend! -Lauren laurensallpurpose.com
Dec. 27, 2017
Very convenient, fast responses to customer service. No reason to look for another shipping app.
Dec. 15, 2017
I've been using it for one evening. Things I like: USPS prices. The cost for USPS labels on Shopify have always equaled USPS prices on Amazon, penny for penny. Thus, I never thought it was possible to get USPS prices any lower....but I was wrong. Shippo's cost for USPS labels is SIGNIFICANTLY lower. Another thing I like is that Shippo can print (optional) the order number on the label. -------------------------------------------------------------------------------- What I don't like: I wish they didn't print the date on the label. It's not necessary. Nobody else does. Problem is, sometimes my post office complains if the date is off by 1 or 2 days....but that's doesn't mean it's not worth 5 stars. You can't enter the pkg weight as pounds and ounces....only decimal. My scales all read something like 3 lb 7 oz. What's that in decimal? Heck if I know....3.3? 3.4? I dunno.... I'm having some difficulty getting my own UPS account attached, but I think that's my issue, and not Shippo's. We'll see how well they work with resolving this with me....but for now....this app is 5 stars.