Les Santes review for ShippyPro ‑ Shipping Platform
July 6, 2021
If you want to import the orders to generate the labels, you have to pay the annual subscription, that is, the monthly subscription is useless. The customer service is robotic, you ask something and they answer what they want. I give it 2 stars because I imagine it will work, but I have not been able to verify it. After paying 70$ subscription for 500 shipments they tell me it's no good, that I have to pay the annual subscription.
Thank you for your feedback! Once you have connected Shopify to your ShippyPro account we confirm that an annual subscription will provide you the added benefit of importing all orders automatically while a monthly one will allow you import only the last 25. However, it is possible to easily import the rest of the orders that were present on your Shopify account before its connection to ShippyPro by uploading them in an Excel, a CSV or a TXT file. Here you can find the relevant step-by-step guide. https://help.shippypro.com/en/articles/3278315-how-to-import-excel-csv-or-txt-files-with-your-shipments-data We hope that this clarification helps and we encourage you to contact us if you have any further questions. We'll be happy to assist you!
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