Transit review for ShippyPro ‑ Shipping made easy

We installed the APP for managing domestic and overseas shipments with UPS...but unfortunately the API don't send the VAT code of my Company on the paperless documents UPS needs for customs, in few words: USELESS. We contacted the customer service and all I got was: "It's our fault, but don't know when it will be solved, thank you". Please please, just fix this issue