Shiprocket Engage ‑ Reduce RTO
Confirm COD orders and verify buyer addresses using WhatsApp
Rating
1.4
feedback
5
chart
#4,797
All reviews
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Sept. 22, 2025
This app no longer works? Everything is disabled including Sign Up & Get Started buttons.
May 30, 2025
not able to login, whatsapp api connected but hang after submission. waiting for support response since 3 days no updates.
July 24, 2023
Pathetic app. I have connected my razorpay in the app but i dont need razorpay link to send. There is no option to disconnect. I contacted support mail as well. No one respond. Pathetic customer suport.
May 29, 2023
I would highly recommend this app for any upcoming and established D2C Brand that wants to easily and automatically increase customer engagement and convert traffic into sales. Automated clean messaging for Pre ship and Post ship support , clean interface, Abandoned cart messaging system, COD to Prepaid etc etc and On top of it's Cost Effective and they have a great support team too. It has helped us bring down RTO and even convert some COD orders to Prepaid too.
Thanks for sharing your positive experience with our Shopify app. We're thrilled to hear it's been beneficial for your D2C brand, increasing engagement and sales. We're dedicated to cost-effective solutions and great support. Thanks for recommending us - we'll keep supporting your business.
May 24, 2023
Great app for indian market to reduce RTO with whatsapp comms to buyers and get buyer intelligence. we were able to create a good buyer experience and also some impact on RTO, very less manual calling now required
Thanks for sharing your positive experience with us! Your feedback is appreciated, and we aim to keep providing value to your business.