Rating
5.0
feedback
31
chart
#4,748
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
3%
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Less than a year
74%
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More than a year
19%
Reviews Summary
The reviews for ShipTection are overwhelmingly positive, with customers praising the app for its excellent customer service, seamless integration, fast claims processing, and revenue-sharing model. Users appreciate the team behind ShipTection for their quick responses, efficient handling of requests, and overall great experience. The app is described as the best shipping insurance option, with many merchants recommending it over other providers like Route. Customers highlight the ease of communication, the effectiveness of the claims process, and the significant benefits it brings to their online businesses. Some users mention that ShipTection has helped them save revenue and improve customer satisfaction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 23, 2024
After working with other shipping insurance providers we are happy to be working with ShipTection. They have some of the best customer service we have found in our 15 years of e-commerce. Will went above and beyond to ensure the app is integrated with our sites and performing optimally. We highly recommend ShipTection.
Jan. 9, 2024
ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!
June 28, 2023
What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!
June 13, 2023
Faultless experience so far, service has been exactly what was offered, excellent communication. Customers experience has been positive as well as our own. Highly recommend.
June 12, 2023
Great experience! Love the team behind ShipTection!! It has helped our customers and business a lot in the first few months of using ShipTection!
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