ShipTection

Aug. 28, 2025

Very easy to work with, great product and great team. Highly recommended.

Aug. 25, 2025

Shiptection is filling in all the gaps that our previous order insurance app had. Flexible aesthetics and function, responsive customer service and tech support and a clear and fair income split. We have not had to deal with any claims yet, so I can't speak to that portion of their services yet.

Aug. 22, 2025

We've had a seamless experience with ShipTection from day one. The integration was smooth, and we’ve had zero issues since implementing it. Their customer service team has been consistently responsive, helpful, and genuinely invested in our success. It's reassuring to know our customers have added protection, and the added revenue share is a nice bonus. Highly recommend ShipTection to any merchant looking for a reliable shipping protection solution.

Aug. 15, 2025

I have been using ShipTection for a couple of months without any issues. They have a good revenue share and we do have some people add it to their purchase, so it is a add value to those customers. I looked at a couple of their competitors, but they wanted a much higher portion of the sale. We have never had a claim on a delivery. It is a win/win for a bit more revenue.

Aug. 15, 2025

Very cost-effective, shares sales, and has excellent customer service for our buyers and excellent support for our team. Very happy we made the switch from Route!

July 2, 2025

We have been very pleased with ShipTection. We love the ease of use both for us as a merchant and for our valued customers. Will and Isaac are very responsive, knowledgeable and are very open to continue to add more benefits and features to ShipTection. We are delighted to have ShipTection as our Shipping Insurance Partner. Highly Recommended. Sam @ Fun Foods Canada https://funfoods.ca

Feb. 23, 2024

After working with other shipping insurance providers we are happy to be working with ShipTection. They have some of the best customer service we have found in our 15 years of e-commerce. Will went above and beyond to ensure the app is integrated with our sites and performing optimally. We highly recommend ShipTection.

Jan. 9, 2024

ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!

June 28, 2023

What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!

June 12, 2023

Great experience! Love the team behind ShipTection!! It has helped our customers and business a lot in the first few months of using ShipTection!

Jan. 12, 2023

This app is the absolute BEST. Payment for claims are ultra fast ( a couple days) and painless. This beats filing a claim with the shipping carriers whom you never hear back from. Highly recommend for any online business!

Dec. 15, 2022

The ShipTection Team has been absolutely wonderful in handling our app integration with very quick support! Would recommend!

Nov. 30, 2022

Very Professional and really quick in responding and handling our requests. We are very happy to work with them!

Nov. 11, 2022

Hands down best shipping insurance app! The revenue share has others in the market beat and the ease of which claims are processed is superb. I've had this on our store for months and has been working flawlessly. Their team answers questions quickly and helps with integration and setup. Overall, I can highly recommend it!

Sept. 9, 2022

ShipTection has been great! Customer service has been very quick to respond to any questions or situations that we run into, although we haven't had many problems at all! Happy to suggest them to others looking for a shipping protection option.

Sept. 2, 2022

Ameriflex loves the Shiptection app and platform!! Hands down the best solution in the industry. We have tried the other "big" names out there, and the customer service, rates, and over all experience is hands down the best!! A++

Aug. 30, 2022

The customer service team for this app is simply excellent. And that's one of the main reasons we chose to go with them. Well, and of course the fact they are a great upsell for our customers!

Aug. 30, 2022

We are currently using Shiptection to cover lost bags. The customer service has been awesome! They email back right away and we've loved working with them. If you're looking for a better alternative to Route, this is it!

Aug. 30, 2022

Will and his team have been really wonderful. They helped us set up Shiptection on our store. They were patient and answered all of our questions before we added the app and switching from Route. They're very quick to respond and they've resolved all of our claims so far. Super easy to use. Their customer support is impeccable. I trust Will and his team. I highly recommend this app!

Aug. 30, 2022

Great app, great support and great concept. From downloading the app to getting it running the way that I wanted on my webstore the team at ShipTection has been excellent. I would 100% recommend this app to anyone that I know, and I've already recommended it to one store. Hopefully they will take advantage of this great app.