Shiptheory
The shipping management platform making shipments seamless
Rating
5.0
feedback
53
chart
#916
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April 21, 2023
Used everyday for a few years now to print thousands of labels. Excellent support on hand to answer questions and provide us with help changing settings etc.
April 21, 2023
Shiptheory has helped streamline our dispatch process. Automated shipping is a straight forward way of making the process more efficient.
April 21, 2023
We have recently transferred our account to Shopify with Shiptheory being our dispatch app. Despite many teething problems on our part, Josh Hodder has always been on the other end of the phone to sort them out. He video called this morning and patiently worked through the issues we were having . He has made the process so much easier than it may have been
April 21, 2023
We have been using Shiptheory for a couple of months now and it has been a great experience. The platform is super easy and simple to use, and the support team is really responsive, helpful and eager to help. I have mainly be dealing with Josh & George who are both so lovely and helpful whenever I have had a query.
April 21, 2023
Pendle Bike Racks have been using Shiptheory for years with no issues. The team is super-responsive and has the all-important human touch. Keep up the great work!
April 20, 2023
Integrated shipping between shopify and Parcelforce. Works great, we've been using them for about 9 months without issue. Even better their customer service pick up the phone right away and fix things just as fast.
April 20, 2023
Life after ship theory > Life before ship theory. If you're an independent shop like myself and need a little more automation in your life this is app for you. Everything is super easy to navigate and the team were really helpfully whenever I had a query!
April 20, 2023
We have been using Shiptheory for nearly 5 years now and cannot recommend their services enough. The app is simple and works effectively then the service is second to none. Great team and great company!
April 19, 2023
Ship Theory is one of the most important platforms we use, what used to take hours now takes minutes and now we couldn't operate without it! Support is always first class, just this week we had a few queries and had to change our shipping method, George resolved everything in less than 10 minutes meaning we could continue sending with no disruption
April 19, 2023
Been using this company for a while and they have always been very helpful. Everything has always been hassle free. Best thing is there is always someone on the other end of a phone to talk to.
April 19, 2023
We have been using them for over a year now and it's been a positive experience for us. The support is really helpful which is a major plus, they are extremely fast at responding which is crucial when any problems arise.
April 19, 2023
We have been using Shiptheory for nearly 2 years now - and they have transformed the way we run our business! We used to print orders manually but the automated systems they put it place for us have been amazing! The Shiptheory team have been able to cater to all our needs, and create personalised/bespoke systems for us to be able to achieve our goals. George has been a great help through all if this, always replying to all emails/calls quickly. He goes above and beyond to help us, and explains everything so clearly to us! Highly recommend the platform!
April 18, 2023
We have used Shopify since our launch in 2020 - It was recommended to us and does exactly what we need, so much so we are now starting to roll it out as part of our new business software comapny wide, rather than just a Shopify link. Support is fantastic and super speedy with a response and solution!
April 18, 2023
We've been using Shiptheory for just over a year and have had a great experience. App runs well without any issues and makes shipping a breeze. Any issues we've run into have been answered or resolved very quickly. I've had a lot of communication with Henry from support and he's been great at getting our issues resolved. Highly recommend service and company.
April 18, 2023
We have been using Shiptheory for years now and is a fantastic product. If anything ever goes wrong, the support team are always very responsive and helpful. Would highly recommend to any Ecommerce companies needing a bulk shipping label solution!
April 18, 2023
Started using Shiptheory at the beginning of 2023 and I can't fault them. The app runs smoothly and does just what I need! The customer service is what stands out the most for me. Always there to answer any queries or to help make adjustments within minutes. Would definitely recommend!
April 18, 2023
Great app, works well and covers all of our needs. Any problems are quickly solved, with their excellent customer service. Has made our shipping much more quicker and easier. Highly recommend.
April 18, 2023
Easiest to use shipping app we have ever had. Taken a while to find the right one but glad we have found it. With international orders it really helps and just streamlines the whole process. Rita our rep has helped every step of the way. All round great service, can't fault it.
April 17, 2023
After extensive research for a shipping app where we could create international shipping labels, fully automatic, directly from our Shopify Order page. I decided to go for Shiptheory, and I am very glad I did. After setting the right international shipping rules, this app made it possible for our entire staff to label each and every order themselves, without needing the knowledge of every shipping product for each destination country. The entire Customer service team of Shiptheory is very responsive & helpfull, in case of any issues, and are even willing to go an extra step in case you request something custom or a new improvement in the app. Keep up the amazing work!