Taula Pte Ltd review for Paid Marketing by Shoelace

1 / 5

Jan. 1, 2019

The biggest problem with the app is how it hijacks your FB ad account. The second we installed it on our Shopify store with our FB pixel ID, it somehow demoted the admin access rights for us as the owner and we lost control of our ability to manage our ad campaigns, costing us $3K above and beyond our preliminary $1K ad budget. Facebook would keep rejecting our ad change publishing, saying we do not have sufficient access rights. That is just ridiculous for an app to circumvent control. It took us a while to realize what was going on, initially thinking it was some bug. This is the second time that we've had problems with Shoelace. Before it ran it's own Pixel ID and that caused us to lose all Google tracking data of site visitors. Be very careful before you install this app and realize that it's goal is to take complete control upon installation.

Using app

3 months

Total reviews

2

Average rating

3.0

Paid Marketing by Shoelace for Shopify
Paid Marketing by Shoelace
4.5 star
407 reviews

Tech-enabled paid advertising with expert support

Developer
Shopify App Store