All reviews

Rating Breakdown

  • 5
    86% (348 ratings)
  • 4
    3% (13 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (7 ratings)
  • 1
    7% (30 ratings)
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5 / 5 Share

June 21, 2017

Pretty good. Helps me put things on "autopilot". Waiting to see new features. Thanks Shoelace!

Using app

15 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 16, 2017

Incredible, 17 clicks for $3 and $300+++ in sales, the number speak all!

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 6, 2017

Great App. So far: spend 800$, ROI 15,000$

Using app

About 1 year

Total reviews

6

Average rating

3.3

5 / 5 Share

May 29, 2017

very fast support, and people there they know their stuff they were very helpfull even though we had some bugs, totally recomend if you want easy retargeting

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 22, 2017

So far, so great! We've been using Shoelace for a little while and have recently been getting some great phone support from them - helping us to refine and optimise our thinking and plans. It's easy, they team are happy to help, and it delivers!

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

May 19, 2017

Pretty effective. 8x time return on ad spend - good enough for me, especially since it's automatic.

Using app

Almost 5 years

Total reviews

16

Average rating

5.0

5 / 5 Share

May 18, 2017

Shoelace is by far the most effective retargetting advertising we've tried and we've tried a lot! Their expertise really shows and they are continuing to innovate to find new ways to retarget visitors. Plus, their customer service is exceptional. Highly recommend! Beth Smith President drinkclick.com CLICK®, the Coffee Lover’s Protein Drink!

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 11, 2017

Bourbon & Boots started using ShoeLace about 6 months ago. At first it was to test Shoelace vs the incumbent Social retargeting app. We have now fully moved to Shoelace due to the ROAS financial performance. In addition to the clear financial results they are driving for our business their customer responsiveness, engagement, and support has been A+. I highly recommend Shoelace. Rod Ford, CEO Bourbon & Boots

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

May 3, 2017

Awesome app easy to use and a great ROI

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

April 26, 2017

This is only our second month in and we're seeing great ROI already with Shoelace. Highly recommend it. Also, really great customer service!

Store

Ohlolly

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

April 18, 2017

Great app. Without too much effort we've seen a clear ROI for re-engaging visitors and turning otherwise lost revenue into purchases.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2017

Been using this app for two month now and upgrading our previous rating from 3 stars. We are very happy with the app and would highly recommend.

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 12, 2017

Great app for retargeting via Facebook. Super fast customer support- always answers questions within a day. Would suggest using their $99/ mo plan to create the journeys. We've seen a 7xROI just via clicks (the revenue generated from views is difficult to correctly attribute in our opinion). Still, for $100/ month to see a 7X ROI for very little work on our end is fantastic!

Store

Rmid

Using app

5 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 7, 2017

awesomely supportive help from the Shoelace team! Super :-)

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2017

Shoelace, how do I love thee? Let me count the ways! Saves me hours of headaches on Retargeting campaigns!! Such an amazing app!

Using app

3 months

Total reviews

17

Average rating

4.9

5 / 5 Share

April 4, 2017

Shoelace is the real deal! If retargeting isn't your strong suit, or you just don't have the time to spend on it, you need Shoelace. I've tried other retargeting services, and nothing else even comes close. In my first week, I brought back several visitors and made four sales on a retargeting budget of $2.50/day. With my average sale being about $45, I saw a ROAS of....a lot. I suppose it was around 800%. Just be certain to drive steady traffic, otherwise even with a low budget, the frequency score on your ads will go way up and you'll probably start irritating your customers. That's not the fault of Shoelace, but it's definitely worth mentioning for anyone interested in getting started with it. Of all the apps I've used, Shoelace has the most helpful and responsive support staff of them all. I had the pleasure of a few quick back and forths with Sanja, and she's the best. She always got back to me really quickly, I want to say she took about an hour between responses, which is almost entirely unheard of in the realm of customer support for ecommerce plugins/apps. I think that it's also worth mentioning that she even got back to me almost immediately when I sent a support email around 11pm EST. Her personality really shines through in her support emails, and she effortlessly makes you feel well taken care of. Awesome staff combined with such a great service is a definite recipe for success. I'm excited to see Shoelace grow. If you're considering it, definitely give it a shot. You have everything to gain and nothing to lose. Cody Owner, Fifth and Maple

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

March 29, 2017

Its a great app and I'm already seeing a great ROAS!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2017

Great app! It's easy to setup and does exactly what it says. We had no issues after using this app for our FB retargeting for several months and are constantly getting 5 to 10X ROAS. Highly recommend.

Store

Madotta

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 23, 2017

Amazing. We've spent around 1k and Shoelace has returned us over 30k in sales YTD.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 21, 2017

Very happy with the results! The personalised approach and the customer service. Highly recommended.

Using app

About 2 years

Total reviews

3

Average rating

5.0