American Hospital Supply review for Shogun ‑ Landing Page Builder
Feb. 12, 2024
Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.
-----UPDATE - Feb 14, 2024----- Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback. I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded. We are not forcing you to change or upgrade to any other plan at all. Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan. Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me. Thanks. Sweetan | Client Services Shogun --------------------------------------------------- Thank you so much for leaving us a review, Brian! 😊 We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback. I'll be sure to share your kind words with Andre and the support team. We'll look forward to assisting you again in the future. Sweetan | Client Services Shogun Page Builder
