Shogun ‑ Landing Page Builder
Shogun - Advanced landing page building, A/B testing & CRO
Rating
4.7
feedback
3,287
chart
#602
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
9%
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Less than a year
47%
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More than a year
42%
Reviews Summary
The reviews for the Shogun Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer support, with many users praising the quick and helpful responses from the support team. Users also appreciate the ease of use of the app, especially for those without programming experience. The ability to create visually appealing pages and the customization options are highlighted as strengths of the app. However, negative feedback revolves around issues such as high pricing, unexpected charges, and changes in features and pricing that have caused frustration for some users. Some users also mentioned difficulties with mobile formatting and outdated templates.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 17, 2024
Used this on Bigcommerce for years then moved to shopify. Better and less expensive alternatives like Gempages out there. Also, this will install a ton of code in your theme that you will have to remove manually if you uninstall it. Shogun did not respond to our numerous emails for help to remove this code. We eventually got rid of it all but beware if you decide not to keep using this.
Hey there, thanks for leaving us a review. We are sorry to hear that your experience with Shogun wasn't a positive one. I do want to mention that Shogun is a solution provider with solutions such as A/B testing, Targeted Experiences, SEO, and AI. We aren't just a page builder. However, we are happy to hear you have found an alternative. Also, every app adds code to the theme, that's how apps work. Our app installs minimal code to ensure your pages work, even when you uninstall the app. Our team responds to each and every email we receive, however, if you didn't receive a reply, could you share more details with our team at [email protected]? Our team will also be happy to provide you with resources on how to easily remove the Shogun code from the theme. Thanks for trying Shogun. Sweetan | Client Services Shogun
July 17, 2024
Uninstalled the App and got charged nonetheless.
Hi there! Thanks for your feedback! We wouldn't expect you to have been charged if you uninstalled the app while you were still in the trial period. Unfortunately, we no longer have your email, as it was redacted (standard procedure on uninstallation). Could you send us an email to [email protected] referencing this? Then, we can look into and resolve this issue for you. We are looking forward to hearing from you! James | Client Services Shogun
July 9, 2024
The landing page building works good. My issue is with the support and lack of transparency in fixing glitches and issues with the landing pages. I reported a glitch in Jan 2024 (the team at shogun confirmed) which was affecting the conversion rate of my landing pages (variant buttons hover / focus / active style). The support team kept saying "it is on the roadmap to fix" but now in July 2024, they just ignore my requests for updates. It's disappointing that a good product is being shaded by a lack of transparency and communication.
Hi there, Thanks for leaving us a review and sharing your feedback. I am sorry to hear that you did not have a good experience with our team. We always strive to offer our best services and I am happy to check on this feedback further, internally. We apologize for the trouble. Sweetan | Client Services Shogun
May 17, 2024
The customer support is good, the the app itself is pretty bad. Very hard to build landing pages, poor navigation, brutal formatting for mobile. overall not great
Hi there, Pierce. Thanks for leaving us a review and sharing your feedback. I was going through the conversations you had with our team and I apologize if you felt Shogun wasn't a good fit for your requirements. Would you be able to help us more when you refer to the app being hard to build landing pages with issues for mobile formatting? Our team will be happy to analyze the use case and ensure we can work on your suggestions. I see you were looking to create a form and connect the same with a third-party form app/service. For such instances, it is best to embed the form directly from the form service as suggested by the team. The embed form is not something you can control using Shogun, but our HTML element will populate what is pasted there. However, let us know if you decide to try Shogun again. We'll be happy to assist and answer your questions. Sweetan | Client Services Shogun
May 10, 2024
I have been using Shogun for years and it's a great platform to create great pages - even if you don't have a lot of website design experience. Their customer service is very quick and helpful. Nothing but good things to say about their platform...
Hi there, Thank you so much for taking the time and leaving us a review. We greatly appreciate the feedback and are happy to hear about your positive experience. We'll look forward to assisting you again in the future. Sweetan | Client Services Shogun
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