Shogun ‑ Landing Page Builder
The reviews for this Shopify App are overwhelmingly positive, highlighting the excellent support provided by the team. Users consistently praise the quick response times, knowledgeable support staff, and willingness to go the extra mile to resolve issues. The app itself is described as easy to use, with great features for creating custom landing pages and sections. However, there are a few negative reviews mentioning issues with code embedding, unexpected changes to themes, and high pricing for certain features. Overall, the app seems to be highly recommended for its user-friendly interface and exceptional customer service, with users expressing gratitude for the support team's responsiveness and helpfulness.
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Since Shogun does not have a report feature so I can see a list of all my pages in Shogun, I contact the app support live chat. They were able to get me the list right away. Great service!
Support is excellent. If you ever encounter a problem that you can't resolve the support team are agile and responsive in actively resolving the issue.
Thank you so much for the kind words! We’re thrilled to hear you’ve had such a positive experience with our support team. Being responsive and working alongside our customers to get issues resolved is something we really value. We truly appreciate your support! Sweetan | Client Services Shogun
Great app with excellent support! Whenever we ran into questions or needed help with customization, the support team responded quickly and professionally. A special thanks to Sweetan, who was incredibly patient, knowledgeable, and always willing to go the extra mile to help us resolve issues. Their prompt assistance made the whole experience smooth and enjoyable. Highly recommended!
Thank you so much for your wonderful review! We're thrilled to hear you've had such a positive experience with both the app and our support team. I'm especially grateful that I was able to help you. Going the extra mile to help our merchants succeed is exactly what we strive for. We truly appreciate your recommendation and your support. If there's ever anything else we can help with, we're always just a message away! Sweetan | Client Services Shogun
Thank you so much for taking the time and sharing your feedback with us in the form of this review. Please let us know if there is anything we can help you with. in the future Sweetan | Client Services Shogun
Worst app experience ever!
Hi there, Saul. Thanks for sharing the feedback with us. I am sorry to hear about your experience. I was looking at the conversation that you had with our support team, where my colleague was assisting you, and it looks like the issue was related to the removal of the product page. That usually happens when you unpublish the page in our app and then revert it. The state of the page will remain unpublished and that will mean the live page throws an error as the product is no longer live. However, my colleague was able to restore and republish the page to ensure it worked and I can see you were able to revert the page again when you confirmed this was working correctly. I see you have since uninstalled the app. I am reaching out on the same thread to learn more about the issue is there was anything else that was causing an issue. I would appreciate if you could reply to our outreach so we can understand the use case further. Thanks for your support and understanding. . Sweetan | Client Services Shogun
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