Shogun ‑ Landing Page Builder
The reviews for this Shopify App highlight the exceptional customer service provided by the support team. Customers consistently praise the quick response times, helpfulness, and knowledge of the support staff, with specific mentions of team members like Andre, Sweetan, and James. Users appreciate the ease of communication and the willingness of the support team to go the extra mile to resolve issues. Additionally, the app itself is commended for being user-friendly, offering great customization options, and making page building easier for those without coding skills. However, there are some negative reviews mentioning issues like bugs, difficulties in removing the app's code, and unexpected changes to pages after uninstallation.
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had an issue with images not loading properly and Andre on the support team coded up a quick and easy solution.
The customer service was excellent as always. They explained the question I had very patiently and in detail so that I can understand clearly.
Thank you for the kind words! We're so glad to hear you had a great experience with our Support team. We always strive to be helpful and make things as smooth as possible, and we really appreciate you taking the time to share your feedback! 😊 Please let us know if there is anything else we can assist you with. Sweetan | Client Services Shogun
Since Shogun does not have a report feature so I can see a list of all my pages in Shogun, I contact the app support live chat. They were able to get me the list right away. Great service!
Thank you for sharing this! We’re glad our Support team could quickly help you get the list of your pages. We’re always happy to jump in when you need a hand, and we really appreciate the kind words about our service! 😊 Sweetan | Client Services Shogun
Support is excellent. If you ever encounter a problem that you can't resolve the support team are agile and responsive in actively resolving the issue.
Thank you so much for the kind words! We’re thrilled to hear you’ve had such a positive experience with our support team. Being responsive and working alongside our customers to get issues resolved is something we really value. We truly appreciate your support! Sweetan | Client Services Shogun
Great app with excellent support! Whenever we ran into questions or needed help with customization, the support team responded quickly and professionally. A special thanks to Sweetan, who was incredibly patient, knowledgeable, and always willing to go the extra mile to help us resolve issues. Their prompt assistance made the whole experience smooth and enjoyable. Highly recommended!
Thank you so much for your wonderful review! We're thrilled to hear you've had such a positive experience with both the app and our support team. I'm especially grateful that I was able to help you. Going the extra mile to help our merchants succeed is exactly what we strive for. We truly appreciate your recommendation and your support. If there's ever anything else we can help with, we're always just a message away! Sweetan | Client Services Shogun
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