Shogun ‑ Landing Page Builder
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick response times, knowledgeable support staff, and willingness to go the extra mile to resolve issues. The app itself was described as easy to use, offering great features for customizing Shopify stores. However, there were a few negative reviews mentioning issues with the app causing problems on websites or dissatisfaction with changes made to the app's features.
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Support is excellent. If you ever encounter a problem that you can't resolve the support team are agile and responsive in actively resolving the issue.
Great app with excellent support! Whenever we ran into questions or needed help with customization, the support team responded quickly and professionally. A special thanks to Sweetan, who was incredibly patient, knowledgeable, and always willing to go the extra mile to help us resolve issues. Their prompt assistance made the whole experience smooth and enjoyable. Highly recommended!
Thank you so much for your wonderful review! We're thrilled to hear you've had such a positive experience with both the app and our support team. I'm especially grateful that I was able to help you. Going the extra mile to help our merchants succeed is exactly what we strive for. We truly appreciate your recommendation and your support. If there's ever anything else we can help with, we're always just a message away! Sweetan | Client Services Shogun
Thank you so much for taking the time and sharing your feedback with us in the form of this review. Please let us know if there is anything we can help you with. in the future Sweetan | Client Services Shogun
Worst app experience ever!
Hi there, Saul. Thanks for sharing the feedback with us. I am sorry to hear about your experience. I was looking at the conversation that you had with our support team, where my colleague was assisting you, and it looks like the issue was related to the removal of the product page. That usually happens when you unpublish the page in our app and then revert it. The state of the page will remain unpublished and that will mean the live page throws an error as the product is no longer live. However, my colleague was able to restore and republish the page to ensure it worked and I can see you were able to revert the page again when you confirmed this was working correctly. I see you have since uninstalled the app. I am reaching out on the same thread to learn more about the issue is there was anything else that was causing an issue. I would appreciate if you could reply to our outreach so we can understand the use case further. Thanks for your support and understanding. . Sweetan | Client Services Shogun
Perfect, so so helpful and super quick, literaly saved me when I accidentally deleted pages!
Thank you so much for the kind words! We’re really glad our team could help quickly and recover things after the accidental page deletion. We know how stressful moments like that can be, so it’s great to hear we were able to help when you needed it most. We truly appreciate your support! Sweetan | Client Services Shogun
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