All reviews

Rating Breakdown

  • 5
    90% (2,966 ratings)
  • 4
    6% (209 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (25 ratings)
  • 1
    2% (74 ratings)
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4 / 5 Share

Nov. 20, 2024

Very good customer service

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 17, 2024

The Shogun page builder is easy and intuitive to use for making good looking blogs - but it certainly helped that a collegue made a 30 min tutorial for me. One small glitch is that it if you try to add too many elements before publishing sometimes they don't work. Having said that the results are infinitely better than using the blog function in Shopify. The other thing to notice is that the customer service is exceptional for third party software. They respond quickly and even follow up! Imagine that!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 14, 2024

As a designer, I find this tool incredibly convenient for customizing landing pages without any coding required. While there are occasional hiccups in functionality, the exceptional customer service more than compensates for these instances.

Using app

About 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 13, 2024

servicio al cliente super rápido!

Store

Lonbali

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 9, 2024

対応が早く親切。英語表示なのと、スマホとパソコンの見え方が異なり、その調整が難しいので★4つにしています。 Quick and friendly response. I give it a 4 because it is displayed in English and the way it looks on my phone and computer is different, and it is difficult to adjust for that.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for taking the time and leaving us a review. We greatly appreciate the feedback and your support. If there's anything you are facing an issue with when it comes to the design our support team would love to assist and resolve that for you. Our team is available 24/7 and we'll look forward to hearing back from you. Sweetan | Client Services Shogun

4 / 5 Share

Feb. 1, 2024

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for leaving us a review, Francesco. We appreciate the continued support. Sweetan | Client Services Shogun

4 / 5 Share

Nov. 20, 2023

Love the app and use for four of my shopify stores. Four stars because the pricing has more than doubled and I will have to look for an alternative for all of my other stores.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you so much for leaving us a review. We are glad to hear that you are having a good time with Shogun. However, we also greatly appreciate the feedback. Our team experiments with plans and pricing based on the feedback we received and I am happy to share this internally. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Oct. 20, 2023

I have downloaded the free version as I want to start with just 1 landing page. I have to say it's not "that user friendly" however I had a Zoom session with Sweetan, a Shogun design team member, and he helped me loads with creating a great landing page and suggested lots of design things to make it stand out! Thanks for this, you really went above and beyond!

Using app

3 days

Total reviews

6

Average rating

4.7

Developer Reply

Hey there, Maria! Thank you so much for taking the time and sharing your experience with us here. It was great to communicate with you and I am glad I was able to help. Our team strives to go above and beyond and we will look forward to assisting you again in the future. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 21, 2023

The app works really well generally, with lots of great easy-to-use functions. Customer service is excellent - James Power and his technical colleague Matt responded very quickly and professionally to identify and fix a small issue we had. Giving 4 stars because while I like the app and the service Shogun removed the store syncing function from new stores with the Measure plan ($99/month) meaning if we wanted to have this we would need to put our new store on the Advanced plan at $499/month!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Mike! Thanks for taking the time and leave us a review highlighting your experience with Shogun and the support team. We are glad to hear that Shogun works with respect to your requirements and that James and Matt from the support team were able to help resolve the issue for you. We also appreciate the feedback about the sync feature. The feature has been a part of the Advanced plan for some time now, but your feedback definitely helps the team to make informed decisions moving forward. We'll be happy to share an update. Please let us know if there is anything else we can help with. We appreciate the support. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 11, 2023

The support was very quick and helpful

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for leaving us a review, Rebecca! We are super glad to hear that our support was able to assist you in a timely manner. Please let us know if there is anything else we can help you with in the future. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 5, 2023

It is quite a flexible CMS that is easy for a designer to learn. There are some bugs with fonts from time to time & content management (especially for updating text) is a bit tedious. Overall, it's a great app for Shopify to create good-looking pages or components for our website.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for taking the time and leaving us a review, Anastasia. We are happy to hear that Shogun has been a flexible option for your requirements and that you are finding the app great to use which has been helpful when it comes to creating and designing good-looking pages. We apologize for the inconvenience of updating the text and the fonts. If you could share more details with our team, we'll be happy to resolve them for you. Thank you so much for your continued support. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 4, 2023

Super helpful customer service. Ive had a few issues with formatting, but they were very quick to assist and fix the issue.

Using app

Almost 5 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for leaving us a review, Holly. We are very happy to hear that our support team was able to help you and resolve the issues. Please don't hesitate to write back to us if you bump into any issues in the future and we'll be glad to assist you again. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 1, 2023

This app has alot to offer. Unfortunately it was'nt for me, as i was looking for a free plan. I contacted their service team who answered all my answers. Sweetan Mankotia answered my queries and helped me make an informed decision.

Using app

5 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for leaving us this review, Ramsha. We greatly appreciate the kind words. 🙏 It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. We always try our best to help guide you in the right direction while making an informed decision and I am glad I was able to do that. We'll be here if you bump into any issues or have any further questions. Thanks for your support. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Sept. 13, 2023

Shogun is a great page builder that doesn't require any coding. Easy to use and versatile. The customer support is excellent. Super responsive, very knowledgeable, friendly and helpful. I'd recommend it.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, Nancy! Thanks for leaving us a review and sharing your feedback. We are excited to learn that the no-coding options have been helpful and that you are finding Shogun to be an awesome page builder for your requirements. Thanks. 🫶 Our support team is always here to assist and answer the questions for you and we'll look forward to assisting you again. 😊 Thanks for the honest recommendation. Sweetan | Client Services Shogun Page Builder

4 / 5 Share

Aug. 31, 2023

Beginner friendly page builder. had some minor issues first starting out. Later they made the interface way better and more clear. Couldn't wish for a better customer service, respond immediately and solved every problem I had!

Store

Fahcel

Using app

22 days

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, Jesse! Thank you so much for taking the time and sharing your experience in the form of this review. 😊 I am happy to hear that you are finding the updates to our interface helpful and clear. Our support team is always happy to assist and answer questions for you. Please don't hesitate to write back to us if you bump into any issues. We'll be here to assist you. 🫡 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

July 25, 2023

The app itself design wise works well for what I need. But I gave it a lower rating because it takes forever to load for me. I've tried clearing out my cache and still it takes over 5 minutes for it to load for me to just be able to edit. It's super annoying to say the least.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Hey there, Malisha! Thank you so much for leaving us a review and sharing your feedback. We are happy to hear that you have been finding Shogun perfect for your requirements. However, we apologize for the inconvenience with respect to the issues you reported. I was taking a look at your account and while I wasn't able to reproduce the issues, I'll be more than happy to look into this for you and resolve this. My colleague, Justine has reached out to you via email to learn more about this so that we can analyze the root cause for you. If you could reply back to us and help us with more information, we'll be glad to assist you at the earliest. Thank you so much for your support. 😊 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

June 15, 2023

Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service. I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot. I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update. Thanks for your support. Sweetan | Client Services Shogun Page Builder

4 / 5 Share

May 25, 2023

Brilliant no-code builder with very few limitations. The support team was able to help with any issues I had and would give them 10/10 for customer service.

Using app

11 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for writing us a review, Alvin! 😊 We are super glad to hear that Shogun's no-code, drag-and-drop solution has ben helpful. Thanks for sharing the feedback. We appreciate that. Our support is always here to assist you and we'll look forward to doing that in the future for you as well. Let us know if there's anything we can assist you with again. Sweetan | Client Services Shogun Page Builder

4 / 5 Share

May 22, 2023

Great if you have people in your team who can't code and just need to quickly and easily build dynamic pages - can create conflicting code if you have already used HTML in the standard Shopify page builder but overall we are happy with the app. The support has been great, super responsive, and answered any queries promptly.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Ruby! Thank you for sharing your feedback. We appreciate you taking the time and leaving us this review. We are glad to hear that Shogun has been helpful when it comes to non-code-based experience. We designed the app with that in mind. We'll be happy to assist in case you notice any conflicts. I'll be sure to share the kind words with the entire team and we'll look forward to assisting you again in the future. 🙂 Sweetan | Client Services Shogun Page Builder

4 / 5 Share

April 11, 2023

It is indeed helpful for page editing, but it will be a bit complicated, and it will take a while to master it. Customer support is very helpful, and you can find them if you don’t know it.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for leaving us a review, Zeyang! We appreciate the feedback and will surely ensure that we can iron out any complications you encountered while mastering Shogun to its full potential. I am also happy to hear that you had such an amazing experience with our support team. I'll be sure to share the kind words with the entire team. Let us know if there's anything we can assist you with in the future. 🙂 Sweetan | Client Services Shogun Page Builder