Shogun ‑ Landing Page Builder
Shogun - Page Builder for Shopify
Rating
4.7
feedback
1,995
chart
#724
All reviews
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Nov. 4, 2024
I have been using this app for a couple years and have mixed reviews. I find this app to be nice for formatting a page with images and simple text, but full of glitches and so hard to use when you are creating a page with columns and lots of text with different formats, sizes, and links such as a "stockist page" It acts up like crazy and changes the formatting of the lines over and over to different options that were not selected. Adding a couple stores to my page is like a 45 minute venture to get it right. Plus the text formatting box pops up right over where you are working on the page so you often can't see what you are typing and formatting until you click away. I will likely begin to shop around for a new app when I have some time to invest.
Hi there, Corrine. Thanks for taking the time and sharing your feedback in the form of this review. While I appreciate the feedback, I am sorry to hear you faced some issues with one of your recent pages with columns and other elements. I believe there is a better way to work on the page, assuming the page in question is the most recently published page. I don't see a support interaction about the same either, please correct me if I am wrong. However, I have reached out to you directly and I would love to check this further for you. I'll appreciate it if you could reply back to my email. Thanks. Sweetan | Client Services Shogun
Feb. 11, 2023
App is pretty decent but they've recently forced a footer badge promoting their app on pages you've created unless you pay up the $39/mo. You can't hide it, or even change the place on screen where it shows up. I'm sorry but I think this is a trashy way to promote your app and we'll be switching to something else. I also think $39 minimum for a page builder is too much.
-UPDATE- Hi again, Logan! I hope you are doing well. I wanted to let you know that our team was happy to work on your feedback and the Shogun Badge has been disabled from all the Free plans. I reached out to you via email, however, I haven't heard back and would sincerely appreciate it if you could reply back to me or reach out to us via our support email - [email protected] so that I help with the next steps to remove the badge from the live page. Thank you so much for support. ---------------------------------------------- Hi there, Logan! Thanks for leaving us a review and sharing the feedback with us. We are sorry to hear about your experience with respect to the Shogun badge on the footer. This badge is part of the Free plan. We sincerely appreciate the feedback when it comes to the pricing for our internal consideration. Our team works on making updates and additions to the app based on the feedback and we'll be happy to share an update. I see you have decided to uninstall Shogun and we are sorry to see you go. However, I'll be happy to work with you and understand your concerns better. I have reached out to you via email and I'll look forward to hearing back from you soon. Thanks again! Sweetan | Client Services Shogun Page Builder
July 21, 2023
Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel. I have 3 different stores using Shogun, all were built with Shogun originally but i've recently decided to come away from the app as a full time tool and use it now just for sections and the occasional landing page. I think the thing that pushed me over the edge to do this was the introduction of product templates but only to those on advanced plans. None of my stores need ad advanced plan, so this felt like a bit of a slap in the face to us who have been paying for years waiting for such feature to arrive, only for it to be locked behind an upgrade paywall. I did reach out to the support team about this but they didn't help this time. Hopefully you guys will listen to this feedback and improve an already-great app. Thanks!
Hey there, Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I'll pass along your kind comments to Adam, and we really appreciate that you're planning to be a lifetime customer :) Thanks, Kalen | Team Lead, Support Shogun Page Builder
Dec. 14, 2021
Update: In the meantime I had several contacts and also multiple attempts from different people at Shogun to assist me and to make it right (which really speaks for them). I still decided to uninstall their app. They helped to clean-up my site and removed any leftover code, too. Based on their eager to please customer service I would have given it another try with their app, but in the meantime we decided to walk a different route and there is no longer a need for us to use such an app/their app. I changed my initial rating from 1 star to 3 stars - because of their high interest to win me back and make it right. Their customer support seems to be excellent. I will leave my initial feedback below - so you can see where I was coming from and what happened initially. I had a VERY unpleasant experience with this app - BE AWARE!!! I installed it to test and see what it does and it created ALL KIND of unwanted side effects!! It modifies the HTML of your product in Shopify!! Even after you delete the test product page - their HTML code still is left in your product HTML - they don't clean up their @#$%! They even redirected one of my product URL and it took me some time to figure out how I could revert back to my original product listing/collection. Uninstalling their app does NOT clean up the changes they made to your Shopify store/pages/products!!! As I said - BE AWARE - if you like their app and stay with them - then you are probably ok, but if you just want to check it out and test it - I strongly recommend not to use one of your active products or pages and be aware that you have to do quite some clean up afterwards after you decide not to use their app!
Hey there, Denis! I apologize for the unpleasant experience you had with Shogun. I can see you were communicating with my colleague, however, I also reached out to you in a separate email explaining this in detail and how we can help resolve the issue for you. Having said that, allow me to share a bit more information here. It looks like you had deleted a few product pages that were imported to Shogun. We don't recommend deleting pages that are imported to Shogun such as the product pages. If you wish to move back to the original version of the page before the import, we have a feature called Revert Import that helps to restore the original version of any page you've imported into Shogun. Also, when you uninstall Shogun from your Shopify store, all live pages remain live on the store. This is the reason why our code also remains in the theme to ensure that these pages do not encounter any issues. This is again, the reason why we suggest using the Revert Import option to undo any page imports. However, we are more than happy to assist you with the removal of this code and I'd appreciate it if you could reach out to me via email so that we can assist you further. Sweetan | Team Lead | Support Shogun Page Builder
Oct. 12, 2021
The app has some great features packed in. My issue with the app is that it is NOT plug and play with our Shopify theme (which is a default Brooklyn theme from the Shopify app store). Shogun support generally always blames the issues on the theme and tells us to talk to our developer, which is problematic because we don't have a developer on-staff. If I push hard enough they will get their technical team involved and resolve the issue for us, but it's always a 'one-time courtesy'. This app should work with the native Shopify themes out of the box, and if there are issues they should offer to resolve them without hassle. I like the app functions, and if the support improves they will receive a better rating (updated this from 1* to 3* based on improvement I've already seen).
Hey there, Adam! Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one. I apologize if you felt that we are placing the blame elsewhere or sharing pre-written responses. This is certainly not something we would like you to experience. We sincerely appreciate the feedback and would work on this. I see you have been in touch with my colleague, Lamberto to get this checked further. However, I have reached out to you in a separate email as well to learn more about the issue you are facing. I hope to hear back from you. Sweetan | Team Lead | Support
July 9, 2021
Function template: Great Reaction speed: As slow as a snail If you are lucky enough, the shogun reaction speed is still very fast
Hi, there! Thanks for your review. We appreciate the honest feedback. I understand you are facing some issues with the page speed and I would like to learn more about the issue so that we can look into this for you. I have also reached out to you via email and I would appreciate it if you could reply back to us so that we can assist you better. Sweetan | Team Lead | Support
June 8, 2021
Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.
Hi there, Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements. I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you. Sweetan | Team Lead, Support
March 15, 2021
I can recommend Shogun. However I think the prices are too high. That's my only negative point about the app.
Thank you for your review! We really appreciate your feedback regarding the price, we will be sure to pass this feedback onto the appropriate team! I've sent you an email after this review came in, please feel free to reply or send over any further feedback to [email protected]. Karl | Team Lead, Technical Support
Feb. 12, 2021
pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.
Hi Enes, Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here. I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve. We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service. I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us. Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback. Thank you, Karl | Team Lead, Technical Support
July 22, 2020
I want to add our blogs to different pages. Why is that so difficult? This allows you to arrange different page elements but not truly build a page "without limits" as advertised. They have reached out to me about a possible work around so I have updated my review. Not sure if it will work for us but I really appreciate them contacting us.
Hi John, Thank you for taking the time to leave your honest feedback for Shogun and for your time with troubleshooting and listening to our response - we really appreciate the feedback that you have regarding the product - we put all this to good use when deciding on new features/improvements. I'm really sorry to hear that you had a negative experience with editing blog articles, and am glad to hear that Charles could help you turn it into a slightly better experience. Please do let us know if there is anything else that we can do to help, we strive to make sure every customer experience is the best possible. Karl | Team Lead, Technical Support
Aug. 24, 2020
Updated: The Shogun team has been helpful in making this experience better by being very attentive and thorough. I still think that there should be an affordable version for small businesses. Please let me know when you improve your forms. Thanks PREVIOUS REVIEW This app works fine but it is NOT AFFORDABLE to keep on your page so you might as well not use it unless you are never going to make edits again! The forms in the app are HORRIBLE and they stop working after you uninstall the app so its a waste of time to use them in the first place. You should make an affordable option for individuals!
Hey Arielle, Our support team has reached out to you and left a voicemail and sent an email as well. We are so sorry to hear that you have not had the best experience with Shogun. We appreciate all of the feedback and would love to hear about any suggestions you might have for improvements to the forms element. We would love to find a solution that works for you and your business. If you could please respond to the email at your earliest convenience, we would greatly appreciate it. We will try giving you a call tomorrow to see if we can reach you. Kalen | Team Lead, Support Shogun Page Builder
Feb. 25, 2020
I reinstall the app to work again with, it starts to erase my product description with some code inside. I send a email to the support and Kalen and Adam were very reactive, they did all the maximum to solve my problem. Even if, I had to call my dev to setup again my product description, this customer support is great.
Feb. 18, 2020
Easy handling but just until a certain point. If you try to create your own templates the designs are not responsive and not optimized for mobile view. Definitely room for improvement. Three stars for the self explaining structure.
Dec. 16, 2019
We've only just begun using this app but the available formatting and functions is impressive and not like anything else we've used before (especially while on the Magento platform). We are looking forward to exploring all capabilities in the new year.
Jan. 7, 2019
Hi team, when we click onto the shopping cart on desktop and mobile, or the navigation button on mobile, it does not shop any characters. The name, price are not shown. Please help.
Hey Lixin- Sorry to hear about the trouble. This was a theme conflict, and we'd be happy to fix it for you. We're in the middle of a project to QA test all themes our clients use. We reached out, but haven't yet heard back from you. If you'd like us to fix this for your please send us an e-mail to [email protected]. Thank you. - Nick (Cofounder, Chief Product Officer)
Dec. 3, 2018
Shogun is certainly the go to for page building in Shopify. For the most part everything runs smooth and building basic pages in no problem. I hope to see more compatibility in editing between desktop and mobile in the future (a lot of the desktop preset sections do not convert to mobile). Would be nice to edit one without effecting the other. (without having to constantly toggle screen settings). Also, sometimes the preview page glitches. overall, it def beats the default Shopify page builders the themes are limited to.
Hey Metta! Thank you for the kind words. We chatted over email a bit, let's re-ignite that convo. We have a feature called "Screen Settings" that allows you to edit each version of your page to create a unique design for mobile and desktop separate from each other. We are also working on improving this in our future development, expect even more robust cross screen editing controls soon. What issue are you having with your preview page? We'd be happy to take a closer look for you. If you could reach out to us at [email protected] we'd be more than happy to help. Thanks!