Shogun ‑ Landing Page Builder
Shogun - Advanced landing page building, A/B testing & CRO
Rating
4.7
feedback
3,284
chart
#277
All reviews
Rating Breakdown
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Feb. 27, 2024
So throughout time Shopify has improved their landing page/theme configurator quite a bit to where add ons like this aren't necessarily needed anymore to build a terrific-looking ecommerce site. That said, Shogun is still, by far, the quickest and easiest way to drag-and-drop your way to a beautiful website. It appears that, with Shopify having a better theme editor, they are focusing more on allowing multivariate (A/B) testing for conversion rate optimization, SEO, etc. If they had a 'lite' version that was $20 a month for those of us who like to do a quick-and-dirty change, that'd be well worth it. But the reason for the 3-stars is simply one problem: value. For small businesses who need to tightly control their costs there has to be a lot of value for almost $70/month. By the time one were to spend $2k/month for Shopify Plus, there are a better range of alternatives (like optimizely) for landing page optimization, so I'm not sure that the product fits on the upper end of the price scale. I'm uninstalling it for now and will keep an eye out for the Dev to have the stripped down page building function as a standalone and I'd be re-subscribing if it's affordable. But as-is, it's not.
Hi there, Jason. Thanks for taking the time to test Shogun and also leaving this feedback. We greatly appreciate this as we value your feedback. We are glad to hear that you recognize Shogun to be the quickest and easiest way to drag and drop your way to create beautiful designs. Thanks. We were a “page builder” for a long time; however, we’ve expanded our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring. While the entry plan pricing has increased, we’ve also added features, including our AI page designer, AI text generation features, and grid-based editing. The page limit has also been increased on our entry plan to 35 pages and we have removed page limits for any plan higher than the new Build plan. We have removed the user seat limits which means there are unlimited seats and there are unlimited theme sections as well on all the plans to offer more value. As I suggested, we sincerely appreciate your feedback and understand your perspective. I am also happy to share the same with the team. Candidly, if you’re looking solely for a “page build” function, we may not be the best-fit solution as we've expanded our focus beyond that to provide a suite of tools. However, if you're looking to optimize your storefront and set yourself up for success, Shogun is the answer. We'll be happy to work on your feedback and we'll look forward to serving you again in the future. Thanks for trying Shogun. Sweetan | Client Services Shogun
Dec. 12, 2023
l'application elle bugue tout le temps 'j'arrive pas a importer les photos tranquilement
Hi Abdenour, Thanks for leaving your rating! We might have been chatting yesterday, and we isolated the issue with uploading images to the browser settings you were using and successfully uploaded images when using another browser. If there is anything more we can help with concerning this issue; please do not hesitate to reply to my last email! James | Client Services Shogun A/B Testing & CRO
July 12, 2023
it seems it doesnt work to edit a page you have already built. I unistalled it,
Hi there, Sergio! Thanks for taking the time and sharing your feedback with us. I apologize for the inconvenience that has led to the decision of uninstalling our app. You can surely edit your existing pages with Shogun by importing the pages to our app and then using our drag-and-drop elements. You can even create theme sections to display content created within Shogun to be displayed on the existing pages via the theme editor. We'd be happy to look into the issue for you and assist you further. I see my colleague, Justine reached out to you via email with information on how to achieve this and I have also followed up with you to learn more about the requirements. If you could reply back to us, we'd be more than happy to help you and set things up. I'll look forward to hearing back from you soon. Sweetan | Client Services Shogun Page Builder
March 22, 2023
It is unfortunate that the free version allows you to work in a very limited way. While with other page builders you have access to much more. I wanted to try shogun but because they keep everything so limited with the free version I am not much with this.
Hi there, Mats! Thanks for sharing the feedback in the form of this review. We appreciate the feedback and I wanted to let you know that the Free plan is more of a way to test and get a feel for the editor. It helps to check if Shogun would be a good fit for your requirements. The Free plan is indeed limited and while I can't comment on how other apps work and what is offered with the Free plan, we do offer 10 days of free trial on our other plans so that you can test more features before you are ready to commit. I can understand if you wanted to try Shogun further, but I see you have since decided to uninstall our app. I have reached out to you via email directly and I'll be happy to discuss this further and assist you better if you could reply back to my message. Thanks for your support. Sweetan | Client Services Shogun Page Builder
Feb. 11, 2023
App is pretty decent but they've recently forced a footer badge promoting their app on pages you've created unless you pay up the $39/mo. You can't hide it, or even change the place on screen where it shows up. I'm sorry but I think this is a trashy way to promote your app and we'll be switching to something else. I also think $39 minimum for a page builder is too much.
-UPDATE- Hi again, Logan! I hope you are doing well. I wanted to let you know that our team was happy to work on your feedback and the Shogun Badge has been disabled from all the Free plans. I reached out to you via email, however, I haven't heard back and would sincerely appreciate it if you could reply back to me or reach out to us via our support email - [email protected] so that I help with the next steps to remove the badge from the live page. Thank you so much for support. ---------------------------------------------- Hi there, Logan! Thanks for leaving us a review and sharing the feedback with us. We are sorry to hear about your experience with respect to the Shogun badge on the footer. This badge is part of the Free plan. We sincerely appreciate the feedback when it comes to the pricing for our internal consideration. Our team works on making updates and additions to the app based on the feedback and we'll be happy to share an update. I see you have decided to uninstall Shogun and we are sorry to see you go. However, I'll be happy to work with you and understand your concerns better. I have reached out to you via email and I'll look forward to hearing back from you soon. Thanks again! Sweetan | Client Services Shogun Page Builder
Sept. 21, 2022
Was evaluating if we can go for their headless solution but we think not really after trying with their page builder. Blocks sometimes disappear after being configured in page builder so you'd need to build again. Cannot preview page properly (still fixing). Cannot export page content and import into another identical site (need to pay them hundreds if you need this feature) meanwhile other page builder like pagefly can provide this function at no cost. Lack of block templates. Page templates are somehow generic which you need to build from scratch. If pagefly isn't that buggy we will stick with pagefly.
Hey there! Thank you so much for leaving us a review and sharing your honest feedback with us. Your feedback really means a lot to us as it helps to improve your experience with Shogun. I do apologize for all the inconvenience caused here. It looks like there's some conflict with a third-party code that is causing issues with the preview of the pages. Our technical team has reached out to you with more information on this while we continue to investigate this further for you. I have also reached out to you in a separate thread so that we can address and assist you with other questions and issues you have highlighted. I will look forward to hearing back from you so we can assist you further. Thank you so much for your continued support. Sweetan | Client Services Shogun Page Builder
Aug. 21, 2023
I've tried other page builder apps, but Shogun is likely the best. Great-looking templates are available for those who don't want to fine-tune the visuals of all of their pages, but for those who do, those features are available. My only gripe is that the app is occasionally buggy. The customer service is also top-tier — I usually get responses within a half hour when I encounter an issue. Overall an excellent app. EDIT: A recent update has modernized the user interface, but unfortunately the new UI makes the app more difficult to use.
Hey Nick, thank you so much for leaving us a review. Your feedback means so much to us! We're glad that our templates and custom options have helped you build great pages. Our customer support team is always there to assist if you should need it in the future. Allison | Team Lead | Support Shogun Page Builder
June 16, 2023
After running into some issues with their scheduling feature, and after a long wait to have it working again (roughly 8 months), I can say that now the app is working flawlessly. Why it took this long to fix such an important feature I still don't understand. Having said this, we find the app extremely useful, and now that the main problematic issue has been fixed, we have no complains about it. Being completely honest when we encountered the scheduling issues last year we looked at the competition as we thought about dropping Shogun back then. Not a single app comes close to the level of controls and features that Shogun offers. So we stuck to it and now we are glad we made that decision. We use this app on a daily basis and it saves us a lot of work and time by making it extremely easy for anyone in our team to update the content. We had given one start initially when the issues were happening and now are changing it to 4, given that they solved their problems and that they made a great effort in keeping us informed of their progress. Had it not been for those issues I would have given them 5 stars from the get go. Update: Our frustrations with Shogun are back. The HTML Shogun builds is VERY poorly built, it literally adds hundreds of unnecessary and they follow little to no semantics. I've complained a few times about this, and their response is 'that's how our team built it'. Oh well.
Hey Pablo, Thank you so much for all of your continued patience. We recognize that you've been waiting on a couple of bug fixes for a while. I wanted to provide some additional clarification that although progress has been slow on these tickets, our engineering team is hard at work to get this resolved. I've sent you an email and attempted to reach out to you on the phone as well. If you'd like to speak with us more, we'd be happy to chat anytime. Thanks again for all of your patience and understanding and we're looking forward to hearing from you soon. Kalen | Team Lead, Support Shogun Page Builder
July 21, 2023
Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel. I have 3 different stores using Shogun, all were built with Shogun originally but i've recently decided to come away from the app as a full time tool and use it now just for sections and the occasional landing page. I think the thing that pushed me over the edge to do this was the introduction of product templates but only to those on advanced plans. None of my stores need ad advanced plan, so this felt like a bit of a slap in the face to us who have been paying for years waiting for such feature to arrive, only for it to be locked behind an upgrade paywall. I did reach out to the support team about this but they didn't help this time. Hopefully you guys will listen to this feedback and improve an already-great app. Thanks!
Hey there, Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I'll pass along your kind comments to Adam, and we really appreciate that you're planning to be a lifetime customer :) Thanks, Kalen | Team Lead, Support Shogun Page Builder
Dec. 14, 2021
Update: In the meantime I had several contacts and also multiple attempts from different people at Shogun to assist me and to make it right (which really speaks for them). I still decided to uninstall their app. They helped to clean-up my site and removed any leftover code, too. Based on their eager to please customer service I would have given it another try with their app, but in the meantime we decided to walk a different route and there is no longer a need for us to use such an app/their app. I changed my initial rating from 1 star to 3 stars - because of their high interest to win me back and make it right. Their customer support seems to be excellent. I will leave my initial feedback below - so you can see where I was coming from and what happened initially. I had a VERY unpleasant experience with this app - BE AWARE!!! I installed it to test and see what it does and it created ALL KIND of unwanted side effects!! It modifies the HTML of your product in Shopify!! Even after you delete the test product page - their HTML code still is left in your product HTML - they don't clean up their @#$%! They even redirected one of my product URL and it took me some time to figure out how I could revert back to my original product listing/collection. Uninstalling their app does NOT clean up the changes they made to your Shopify store/pages/products!!! As I said - BE AWARE - if you like their app and stay with them - then you are probably ok, but if you just want to check it out and test it - I strongly recommend not to use one of your active products or pages and be aware that you have to do quite some clean up afterwards after you decide not to use their app!
Hey there, Denis! I apologize for the unpleasant experience you had with Shogun. I can see you were communicating with my colleague, however, I also reached out to you in a separate email explaining this in detail and how we can help resolve the issue for you. Having said that, allow me to share a bit more information here. It looks like you had deleted a few product pages that were imported to Shogun. We don't recommend deleting pages that are imported to Shogun such as the product pages. If you wish to move back to the original version of the page before the import, we have a feature called Revert Import that helps to restore the original version of any page you've imported into Shogun. Also, when you uninstall Shogun from your Shopify store, all live pages remain live on the store. This is the reason why our code also remains in the theme to ensure that these pages do not encounter any issues. This is again, the reason why we suggest using the Revert Import option to undo any page imports. However, we are more than happy to assist you with the removal of this code and I'd appreciate it if you could reach out to me via email so that we can assist you further. Sweetan | Team Lead | Support Shogun Page Builder
Oct. 12, 2021
The app has some great features packed in. My issue with the app is that it is NOT plug and play with our Shopify theme (which is a default Brooklyn theme from the Shopify app store). Shogun support generally always blames the issues on the theme and tells us to talk to our developer, which is problematic because we don't have a developer on-staff. If I push hard enough they will get their technical team involved and resolve the issue for us, but it's always a 'one-time courtesy'. This app should work with the native Shopify themes out of the box, and if there are issues they should offer to resolve them without hassle. I like the app functions, and if the support improves they will receive a better rating (updated this from 1* to 3* based on improvement I've already seen).
Hey there, Adam! Thanks for your review. I'm sorry to hear that your Shogun experience hasn't been a positive one. I apologize if you felt that we are placing the blame elsewhere or sharing pre-written responses. This is certainly not something we would like you to experience. We sincerely appreciate the feedback and would work on this. I see you have been in touch with my colleague, Lamberto to get this checked further. However, I have reached out to you in a separate email as well to learn more about the issue you are facing. I hope to hear back from you. Sweetan | Team Lead | Support
July 28, 2021
Updated review: I'm going back up to 3 stars and I'll leave it at that because despite the fact that there is nothing to complain about in terms of quality of service and after-sales service, marking it free when it is only free under certain conditions, that you don't tell the customer (ON SHOPIFY), is deception.
Hi Seuldon, Thank you for your honest feedback, and our sincere apologies for the confusion and frustration. The free plan is currently available to new users. This is noted on our app store page, but I can see how this can be missed. I'll communicate your feedback to our team right away to ensure this can be made more clear. I see your store had previously installed our app in February of this year. I'm sorry to see your return to Page Builder has not been a positive experience. Our support team has reached out via email with further details and steps to help you try our app again from a clean state. Our support team is available 24/7. We're looking forward to your response and helping you back into using Page Builder again. :) Thank you, Jill N., Director of Client Services
July 9, 2021
Function template: Great Reaction speed: As slow as a snail If you are lucky enough, the shogun reaction speed is still very fast
Hi, there! Thanks for your review. We appreciate the honest feedback. I understand you are facing some issues with the page speed and I would like to learn more about the issue so that we can look into this for you. I have also reached out to you via email and I would appreciate it if you could reply back to us so that we can assist you better. Sweetan | Team Lead | Support
June 8, 2021
Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.
Hi there, Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements. I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you. Sweetan | Team Lead, Support
March 15, 2021
I can recommend Shogun. However I think the prices are too high. That's my only negative point about the app.
Thank you for your review! We really appreciate your feedback regarding the price, we will be sure to pass this feedback onto the appropriate team! I've sent you an email after this review came in, please feel free to reply or send over any further feedback to [email protected]. Karl | Team Lead, Technical Support
Feb. 12, 2021
pretty difficult to use, if you are expecting user friendly experience like Shopify theme editor , you will be disappointed. User experience is difficult. simplify it Shogun. Even simple email marketing platforms have better drag and drop function.
Hi Enes, Thank you for your review. I'm really sorry to hear that you had a negative experience with Shogun. We strive to ensure that the app is easy to use, and helps customers build beautiful stores with ease. We clearly missed the mark here. I can see that my colleague Charles reached out to you by phone but could not get through, then followed up by email to gather further feedback from you to assist with the issues that you are facing. I would ask that you reply to Charles and we would be happy to guide you on what you are hoping to achieve. We really appreciate any feedback that you would like to share with us - it helps us grow and helps us provide you with a better service. I hope that we can help you have a better experience with Shogun. Please do not hesitate to reach out to us. Response to your update: sorry to hear that you are still struggling with getting to grips with Shogun. We have been trying to contact you since you originally posted this review but we have yet to hear back from you about what issues you are facing, what you are finding difficult, or how we can help you. If you could, we would really appreciate it if you could reach back out to us so that we can offer assistance or log the feedback. Thank you, Karl | Team Lead, Technical Support
July 22, 2020
I want to add our blogs to different pages. Why is that so difficult? This allows you to arrange different page elements but not truly build a page "without limits" as advertised. They have reached out to me about a possible work around so I have updated my review. Not sure if it will work for us but I really appreciate them contacting us.
Hi John, Thank you for taking the time to leave your honest feedback for Shogun and for your time with troubleshooting and listening to our response - we really appreciate the feedback that you have regarding the product - we put all this to good use when deciding on new features/improvements. I'm really sorry to hear that you had a negative experience with editing blog articles, and am glad to hear that Charles could help you turn it into a slightly better experience. Please do let us know if there is anything else that we can do to help, we strive to make sure every customer experience is the best possible. Karl | Team Lead, Technical Support
Aug. 24, 2020
Updated: The Shogun team has been helpful in making this experience better by being very attentive and thorough. I still think that there should be an affordable version for small businesses. Please let me know when you improve your forms. Thanks PREVIOUS REVIEW This app works fine but it is NOT AFFORDABLE to keep on your page so you might as well not use it unless you are never going to make edits again! The forms in the app are HORRIBLE and they stop working after you uninstall the app so its a waste of time to use them in the first place. You should make an affordable option for individuals!
Hey Arielle, Our support team has reached out to you and left a voicemail and sent an email as well. We are so sorry to hear that you have not had the best experience with Shogun. We appreciate all of the feedback and would love to hear about any suggestions you might have for improvements to the forms element. We would love to find a solution that works for you and your business. If you could please respond to the email at your earliest convenience, we would greatly appreciate it. We will try giving you a call tomorrow to see if we can reach you. Kalen | Team Lead, Support Shogun Page Builder
April 12, 2020
Can confirm this review: It's a pretty solid page builder. Lacking some functionality, especially around your ability to position elements, but nothing that can't be fixed in later updates. I wish that I could edit the category pages with greater precision. My biggest problem is with the price. They keep raising it. $39 a month for a basic page builder is just greedy. If it were around $15 a month I'd give it 4 stars.
Feb. 25, 2020
I reinstall the app to work again with, it starts to erase my product description with some code inside. I send a email to the support and Kalen and Adam were very reactive, they did all the maximum to solve my problem. Even if, I had to call my dev to setup again my product description, this customer support is great.