Blue Memory review for Shogun ‑ Landing Page Builder
July 28, 2021
Updated review: I'm going back up to 3 stars and I'll leave it at that because despite the fact that there is nothing to complain about in terms of quality of service and after-sales service, marking it free when it is only free under certain conditions, that you don't tell the customer (ON SHOPIFY), is deception.
Hi Seuldon, Thank you for your honest feedback, and our sincere apologies for the confusion and frustration. The free plan is currently available to new users. This is noted on our app store page, but I can see how this can be missed. I'll communicate your feedback to our team right away to ensure this can be made more clear. I see your store had previously installed our app in February of this year. I'm sorry to see your return to Page Builder has not been a positive experience. Our support team has reached out via email with further details and steps to help you try our app again from a clean state. Our support team is available 24/7. We're looking forward to your response and helping you back into using Page Builder again. :) Thank you, Jill N., Director of Client Services
