Afrithings review for Shogun ‑ Landing Page Builder

-UPDATE- 25th July 2023 HI there, Dennis. I wanted to check if you are doing well. I also wanted to check if it was possible to reply back to our email conversation as I haven't heard back from you and it has been a while. Thanks! ------------------------------------------ -UPDATE- June 28th 2023 Hi again, Dennis! Thank you so much for connecting with me over a phone call. We really appreciate your taking the time and sharing your feedback. We apologize for all the misunderstanding and the inconvenience. However, we are glad that we were able to discuss this further with you and find a resolution. I have followed up via email and I'll look forward to hearing back from you. We greatly appreciate your continued support. ---------------------------------------------------- Hey there, Dennis! Thanks for sharing your feedback. While I apologize for the inconvenience that has been caused, I wanted to let you know that my colleague reached out to you via email to explain this further. It looks like your account started a 10-day trial for our Build plan. This was started on May 2nd. You upgraded from the Free plan to a trial of the paid Build plan at that time. The Free plan and paid plans work differently. After the 10-day free trial is activated, if the app is not uninstalled (considering you won't be using the app), the app must be uninstalled by the end of the 10-day trial period to avoid recurring monthly charges for paid app subscriptions. However, since the app was not uninstalled until June 15, those recurring charges from Shopify occurred. My team has shared further information in the email and they also tried to reach out to you via phone but were not able to connect with you. I will be happy to assist you further if you can reply back to us. Thanks! Sweetan | Client Services Shogun Page Builder