Dash Square review for Shogun ‑ Landing Page Builder
Oct. 24, 2023
Buggy app and doesn't function well with most themes and there's no chat support.
Hey there, Paras. Thanks for taking the time and sharing your feedback with us. I am sorry to hear that you faced issues while using Shogun. I think I was in a conversation with you previously with respect to your Shogun plan. I requested to reinstall the app so I could assist you further with the plan, however, I didn't hear back from you. That was the only support conversation I could locate. Having said that, if there was something buggy with the editor we would love to gather additional information so that we can resolve the same for you. As far as the themes are concerned, while Shogun works and is compatible with all the themes, we do recommend checking the themes from the Shopify theme store. Also, we don't have the chat support on our base plan. Our chat support is available on specific plans, but our email support is equally fast. Having said that, I can understand the concerns and I'll be happy to understand the issue with the app or the theme further. I reached out via email so that I can connect with you further. I haven't heard back from you yet. I also tried to reach you via phone but wasn't able to connect. If you could reply back to me I will be happy to assist you further. Thanks for your support and understanding. Sweetan | Client Services Shogun Page Builder