Exxtended Image Hair Co review for Shogun ‑ Landing Page Builder
Nov. 22, 2023
Being forced up upgrade to a $100 plan is ridiculous. I laterally just need to update 1 page but rather than pay the original $40, i'll be paying $0 and going someplace else.
Thanks for taking the time and leaving us a review here, Jenae. We appreciate the feedback. I am sorry to hear that you felt you were forced to upgrade. I wanted to share some details here. Looking at the account I see Shogun was uninstalled on July 25, 2023. This is when your account was subscribed to our old plan. That old plan was a legacy plan that had been deprecated a long time ago. As the app was uninstalled, this legacy plan got canceled as well. You reinstalled Shogun again on November 16, 2023 and our pick-a-plan page displayed the new plans that can be activated which would be the expected behavior. I could not locate a recent support conversation about the questions you may have had with respect to the plans, but I have reached out to you via email to share more information. I'll look forward to hearing back from you. Sweetan | Client Services Shogun Page Builder