My Store review for Shogun ‑ Landing Page Builder

---Update - April 5, 2024--- Hi there, Jay, I appreciate you writing back, however, it looks like we have not heard back from you again. Could you check the email and reply back with the store details so that we can assist you further? Thanks. --------------------------------------- Hi there, Thanks for sharing your feedback here. I am not able to locate your account or a support conversation about the same as the store name- My Store seems to be very generic. However, I would like to let you know that app charges or subscription charges work based on billing cycles in Shopify. We offer 10 days of free trial and if the app is not required we recommend uninstalling the app before the trial period is over. If the app is not uninstalled, the recurring subscription starts automatically, that is how subscriptions work. I see you suggested you tried the app for a day, but if the app was not uninstalled before the free cutoff period, you will be charged which is expected behavior. And, you will be charged based on the plan you selected while you uninstalled and started the trial. If you reached out to our support team about this previously, could you reply back to us on that thread? Having said that, as I am not able to locate your store details I wanted to check if you can reach out to our support team at [email protected]? Our support team will be happy to analyze the account and share further information to clear any doubts or misunderstandings here. And, we'll be happy to help with the charge. We'll look forward to hearing back from you soon. Thanks for your understanding. Sweetan | Client Services Shogun