Ifoodequipment Com Inc review for Shogun ‑ Landing Page Builder
March 14, 2022
I've used this app for about 5 years, and I've gone from my original 5-star review, to a 3-star review, to a 1-star review. The quality has deteriorated for this app as they've added features, creating new glitches, without improving the fundamental core features that you actually need in an app like this. The support is fast and friendly, but this company needs to just focus on the fundamentals and make a better user experience while actually using the page builder.
Hey Sean, Thanks so much for your feedback regarding the drag and drop functionality of Shogun Page Builder. You have fair criticisms and I'm glad we have the opportunity to address those head on. I'm passing along your comments regarding the quality of fundamental core features to the product team for consideration. We certainly want to strike a healthy balance between releasing new features and maintaining functionality. That's very kind of you to acknowledge the positive experience you've had with our support team. I hope that we can help to turn around your experience moving forwards :-) I've sent you an email and attempted to reach out to you on the phone as well. Please let us know if you have a preferred contact channel and we can be sure to followup with you there. Kalen | Team Lead, Support Shogun Page Builder
