LavaJar review for Shogun ‑ Landing Page Builder

Oct. 19, 2018

I can see that this is v powerful so am happy that I've purchased it. To be honest I found the early stages confusing as it's not the most intuitive software I've ever used so it took me a while to get it working. That said, I made contact with their support and they've been super helpful and sorted me out completely. My suggestions would be to enable phone support (love Shopify's support calls, so much better than email based) and to develop a new onboarding program where it takes me through the principles of how it works as much as the details of how you do specific things. I think they have all the right detail out there in various vids but they need a more comprehensive 'Getting Started' program that's in one place and I can watch for 10 minutes and be super familiar - I felt a bit like I had to negotiate a not-super-intuitive platform in the dark. But overall it's a great platform.