excursionshawaii review for Shogun ‑ Landing Page Builder
Oct. 6, 2020
Warning! If you use this app and want to pause it so you don't have to pay the fee while not using it they will not do that. You have to delete the app and then after a couple months all your saved info is deleted. This means when you reload it and try to use it most of the information on each page is gone and you have to rebuild the majority of each page. Buttons, links to other pages and everything!
Hey Paul, So sorry to hear that your pages were lost when uninstalling the app. In the past we kept all of your data on your account so that you can easily reinstall the app at anytime and manage your pages as if you never left. However, to be GDPR compliant, Shopify has instructed us to remove data from the users account. After 14 days, the data from the account is removed and will be lost. We send out an email to every user that uninstalls warning them of this change. We understand that this is frustrating and I have passed along your comments to my team. We are looking into different options that we can provide to make this process better for our users. We greatly appreciate your feedback. I've reached out to you via email and would love to hear back from you. Kalen | Team Lead, Support Shogun Page Builder
