enviablebeauty review for Shogun ‑ Landing Page Builder

1 / 5

Nov. 2, 2020

This app ruined our site. Beware that if you install this, you cannot uninstall it completely. I contacted them a few times and had to find a developer to remove their junk code which is left on our site. Still, our site is a mess, it's showing an error "Liquid error: Could not find asset/snippets/shogun-head.liquid" If I request you to remove all of your code from our site, you must respect our decision. Your incomplete instructions do not suffice.

Using app

34 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hey Shehara, I'm so sorry to hear that you didn't have the best experience with Shogun Page Builder. We know that having excess code that is cluttering and leaving error messages on your pages would be quite frustrating. You've sought out Shogun to help improve your designs and now that you've uninstalled, our app has actually had the opposite effect. I can see that we did receive a communication from you and Shopify requesting that the code be removed from your theme. We provided some instructions on how to do that if you'd prefer to remove it yourself but we also offered to remove this for you if there were any issues or doubts. We would just need collaborator access to your theme to adjust this. We are more than happy to accommodate this. The primary reason why Shogun code is not automatically removed from the theme is because we want the pages our users create to remain active on their sites after the app is uninstalled. This is something our users ask about regularly and we are happy to be able to provide them this functionality. Unfortunately, in your case, this has provided frustration rather than utility. For this we apologize. Perhaps we could have communicated this more clearly. We have sent you an email and look forward to your response. We would love to have the opportunity to make sure everything is resolved and make this right. Kalen | Team Lead, Support Shogun Page Builder

Shogun ‑ Landing Page Builder for Shopify
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4.7 star
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