letmebefrankDESIGN review for Shogun ‑ Landing Page Builder
May 27, 2021
I just really wish they were upfront and direct with accurate information pertaining to the product offering. I suggested review of mis directed information and found myself to be the QC instead of the customer. Leading to the idea that I would forever be the Project QC manager and that is not the role I am to play. I now have to undo all the code (which also was never suggested by the developer to duplicate the theme prior to installation) There was just a push to install and setup. I did wait on parts of this as I was finding their disinterest in recognizing the standing issues in their software. I hope they take the programming and feedback more serious in the future. I would love to see a change in the final updated product when it is out of beta release as well as a better attitude towards the people providing research to the errors in their programming instead of them stating they do not exist.
Hey there, Frank! I'm sorry to hear that your Shogun experience wasn't a positive one. We can certainly understand the concerns. We appreciate the feedback you have provided and I do want to mention that the issue you were facing has been elevated so that we can resolve it at the earliest. Shogun makes very small additions to the Shopify theme on installation - https://getshogun.com/help/en/articles/3638504-what-additions-does-shogun-make-to-the-theme However, we'll be happy to assist you further if you would like us to remove this. I have also reached out to you via email so that if you have any further questions or issues, we can look into them for you. Sweetan | Team Lead, Support Shogun Page Builder
