Car Dealz review for Shogun ‑ Landing Page Builder
July 23, 2021
If you don't want people to use a free plan just say it directly. After I install your App, it just directed me to the Payment option...LOL I have spent lots of time with your Live Chat assistant or a sale keep persuading me to purchase your plan. BUT I keep mentioning if I don't get to use your App in the firsthand, how can I decide to upgrade or not? Still waiting for your team to give me a resolution but not keep selling me plans that I don't know how to use your App yet Such disappointed and not recommend anyone to install.
Hello, Stanley! We thank you for sharing your honest feedback with us. I apologize for the inconvenience and for the confusion. Our free plan is currently, only available to new users and this is also noted on our app store page. However, we understand the frustration if this was missed. We have shared the feedback with our team. Shogun was first installed in your store a couple of years ago. However, I could see our support team reached out to you via email and also spoke to you and shared information on how we can help you to give Shogun a try again. Please don't hesitate to reply back to us so that we can ensure you have a positive experience with Shogun. 🙂 Sweetan | Team Lead | Support
