MizuCo review for Shogun ‑ Landing Page Builder

Sept. 28, 2021

As a new and small business owner, building a website from scratch is a whole new challenge! We began using Shogun and everything was straight forward and seamless. However, regarding the more complicated elements involving integrations and ensuring every element works, it can get complicated and hard to understand. I had some trouble adding in a particular element and to get it to display on my website. Coming closer to our launch date means we have a lot of work to do and also perfect every element as well! I was stressing last night and the live customer support chat came to the rescue. I was assisted by Sweetan who was tentative, understanding and came along with adept investigation skills. Sweetan efficiently diagnosed the problem and provided a structured step by step guide for me to solve the problem. Sweetan also provided some root cause analysis on why the errors were occuring and it also enhanced my understanding of the Shogun tool which is good to know in the future. I am very pleased with Shogun's customer service, especially Sweetan! Thank you so much! People like yourself help make a difference to small ecommerce business owners. Forever grateful for your 24/7 customer support service. Thank you again :)