CARBO Electric Bike review for Shogun ‑ Landing Page Builder
Nov. 15, 2021
Soo many bugs, it's been really troublesome to get shogun up and running. No chat support is available. If you use Shogun expect a lot of issues and errors to arise. From newsletters submission forms to theme errors, to page settings. I do not recommend it at all! Pagefly seems to be a way better option, as it has 24/hours support. I am quite disappointed as we have been users of shogun for the past 2-3 years.
Hi, Lyne! Thank you for your review and your feedback. I am sorry to see that you have had a negative experience with Shogun. We really appreciate your loyalty to the Shogun, thank you! I am sorry for the issues you are experiencing. A member of our team will be reaching out to get more information about these issues and reviewing any prior communications that you have had with the team to ensure that any outstanding issues are resolved as efficiently as possible. We do currently have a 24/7 support team who are always on hand to offer support. While chat support is not available on all plans, we strive to have a fast response time of fewer than 4 hours, though this is often much faster but depends on volume. We look forward to having the opportunity to work with you to make your experience with Shogun a better one and appreciate your cooperation in working through the issues that you have been experiencing. Karl | Manager, Technical Support
